Brand Certified
McDonald's
3.7(2149 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5360 Touhy Ave, Skokie, IL
60077, United States
Certified by McDonald's • Mar 01, 2026
(847) 675-6555
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
2,149 reviews
5 stars
919
4 stars
428
3 stars
337
2 stars
149
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
Some customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food at times.
- HPhumberto paredesFeb 18, 20265.0Buenos desayunos
- DRDavid RuberFeb 2, 20262.0Contacted manager about poor service in drive thru. Just wanted the manager/mentor there to know about attitude of order taker and a technical problem with display (I also mentioned the technical problem but he did not seem th care). The manager was argumentative and all I wanted to do was give him a courtesy call to let him know what happened. Honestly, as a service manager I would NEVER argue or disrespect any customer like that. I do hope you record all telephone conversations so Sr. Managers can review and mentor this manager. 2/2/26 at about 3:45 pm. Next day update: while reviewing other reviews about this location most have responses from "owner" to request to use yet another link to provide a more detailed input and information. It only works if you have the mcdonald's receipt transaction number, which i don't have. I respect your request to do this but it just adds to frustration and more time needed on a customer part. I certainly hope this doesn't delay the basic foundational issues that was communicated in this review.
- CMChase MulingbayanJan 18, 20264.0It was the average McDonald’s experience the workers were really nice okay food though. I didn’t expect much but I was pleased by the place would recommend going.
- IRIsabel RamirezJan 15, 20261.0Today I cam in and ordered a buy one get $1 sausage McGriddle and they denied me my order saying that it wasn’t a promotion yet I read it right off if their menu displayed in the drive thru and they STILL did not give me what I asked for
- OBOnyx BamfJan 7, 20262.0I had an online order for 2 mcdoubles and they were unsatisfactory, cold / old , and made me and my girlfriend's stomach hurt lol.. went to 5 guys the next day and had a better burger expirience ✔ plus they made me circle back through drive thru to add a sweet tea , instead of adding it at the window , which was annoying
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5360 Touhy Ave in Skokie, IL?
McDonald's operates daily from 5:00 AM to 11:00 PM on weekdays and until midnight on weekends.
Is the McDonald's at this location open 24/7 for drive-thru service?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What delivery services are available from this McDonald's?
They offer delivery, curbside pickup, same-day delivery, and no-contact delivery options.
How can I order McDonald's for delivery from this location?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service available 24/7.
Are there any family-friendly parks near McDonald's where we can relax after eating?
Yes, Carol Park, a nearby playground, is a great place for families to visit after dining at McDonald's.
What other dining options are near this McDonald's at 5360 Touhy Ave?
Nearby dining options include Crave Kabob (Middle Eastern), Verde Avocado (Mexican), Sander's Family Restaurant & Pancake House, Corner Bakery, Chipotle Mexican Grill, Panda Express, Tavern On Touhy, and Bar Louie.
Can I enjoy coffee and desserts near this McDonald's?
Yes, nearby options for coffee and desserts include Starbucks, Barnes & Noble Village Crossing (which has a coffee shop), and Chill Bubble Tea for bubble tea and smoothies.
What nearby amenities could help me while visiting McDonald's at this location?
You can find car services like Skokie Hand Car Wash & Detailing and Excellent Car Sales and Services nearby, as well as a gas station and convenience store at Citgo, which can assist with travel or vehicle needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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