Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some employees received praise for their kindness and helpfulness, others were reported as rude and dismissive.
Food Quality
Several reviews highlighted issues with food quality, including stale and cold items, expired sauces, and incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, while others reported unsanitary conditions and dirty tables.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food preparation.
Wait Times
Customers frequently complained about long wait times, particularly in the drive-thru and curbside pickup.
TF
Teresa Frith
Nov 16, 2025
4.0
The hot dog was good. The soda machine was broken.
EH
Emma Husar
Nov 3, 2025
5.0
Yes!! Quick fresh fabulous. Such helpful kind staff
LD
Liv Drost
Oct 28, 2025
5.0
Caroline, one of the workers, is amazing! She was incredibly kind and helpful
JR
Jeffrey Riebman
Oct 20, 2025
1.0
DONT GO HERE! This place is a cesspool of rotten items. The sauces were expired, the filet o fish smelled like ammonia which means it’s gone very bad, so syrup in the sodas so they could cut cost and nuggets has freezer burn on them!!!!! I COULD NOT BELIEVE! When my husband and I complained, the Hispanic ladies AND Manager sat there and laughed and said that everything was fresh. So I looked behind the counter and saw the box of sauces; THEY EXPIRED OVER A YEAR AGO. Before I could snap a photo she told us to leave. REPORT THIS PLACE AND DO NOT GO. They are cheap and not keeping their customers safe from food poisoning
What are the regular operating hours of McDonald's at 5360 Touhy Ave in Skokie, IL?
McDonald's operates daily from 5:00 AM to 11:00 PM on weekdays and until midnight on weekends.
Is the McDonald's at this location open 24/7 for drive-thru service?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What delivery services are available from this McDonald's?
They offer delivery, curbside pickup, same-day delivery, and no-contact delivery options.
How can I order McDonald's for delivery from this location?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service available 24/7.
Are there any family-friendly parks near McDonald's where we can relax after eating?
Yes, Carol Park, a nearby playground, is a great place for families to visit after dining at McDonald's.
What other dining options are near this McDonald's at 5360 Touhy Ave?
Nearby dining options include Crave Kabob (Middle Eastern), Verde Avocado (Mexican), Sander's Family Restaurant & Pancake House, Corner Bakery, Chipotle Mexican Grill, Panda Express, Tavern On Touhy, and Bar Louie.
Can I enjoy coffee and desserts near this McDonald's?
Yes, nearby options for coffee and desserts include Starbucks, Barnes & Noble Village Crossing (which has a coffee shop), and Chill Bubble Tea for bubble tea and smoothies.
What nearby amenities could help me while visiting McDonald's at this location?
You can find car services like Skokie Hand Car Wash & Detailing and Excellent Car Sales and Services nearby, as well as a gas station and convenience store at Citgo, which can assist with travel or vehicle needs.