Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,122 reviews
5 stars
904
4 stars
426
3 stars
337
2 stars
145
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their kindness and helpfulness, others were reported as rude and dismissive.
Food Quality
Several reviews highlighted issues with food quality, including stale and cold items, expired sauces, and incorrect orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, while others reported unsanitary conditions and dirty tables.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food preparation.
Wait Times
Customers frequently complained about long wait times, particularly in the drive-thru and curbside pickup.
- TFTeresa FrithNov 16, 20254.0The hot dog was good. The soda machine was broken.
- EHEmma HusarNov 3, 20255.0Yes!! Quick fresh fabulous. Such helpful kind staff
- LDLiv DrostOct 28, 20255.0Caroline, one of the workers, is amazing! She was incredibly kind and helpful
- JRJeffrey RiebmanOct 20, 20251.0DONT GO HERE! This place is a cesspool of rotten items. The sauces were expired, the filet o fish smelled like ammonia which means it’s gone very bad, so syrup in the sodas so they could cut cost and nuggets has freezer burn on them!!!!! I COULD NOT BELIEVE! When my husband and I complained, the Hispanic ladies AND Manager sat there and laughed and said that everything was fresh. So I looked behind the counter and saw the box of sauces; THEY EXPIRED OVER A YEAR AGO. Before I could snap a photo she told us to leave. REPORT THIS PLACE AND DO NOT GO. They are cheap and not keeping their customers safe from food poisoning
- L1Lake Minnetonka 1Oct 16, 20255.0One of the better locations.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5360 Touhy Ave in Skokie, IL?
McDonald's operates daily from 5:00 AM to 11:00 PM on weekdays and until midnight on weekends.
Is the McDonald's at this location open 24/7 for drive-thru service?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What delivery services are available from this McDonald's?
They offer delivery, curbside pickup, same-day delivery, and no-contact delivery options.
How can I order McDonald's for delivery from this location?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service available 24/7.
Are there any family-friendly parks near McDonald's where we can relax after eating?
Yes, Carol Park, a nearby playground, is a great place for families to visit after dining at McDonald's.
What other dining options are near this McDonald's at 5360 Touhy Ave?
Nearby dining options include Crave Kabob (Middle Eastern), Verde Avocado (Mexican), Sander's Family Restaurant & Pancake House, Corner Bakery, Chipotle Mexican Grill, Panda Express, Tavern On Touhy, and Bar Louie.
Can I enjoy coffee and desserts near this McDonald's?
Yes, nearby options for coffee and desserts include Starbucks, Barnes & Noble Village Crossing (which has a coffee shop), and Chill Bubble Tea for bubble tea and smoothies.
What nearby amenities could help me while visiting McDonald's at this location?
You can find car services like Skokie Hand Car Wash & Detailing and Excellent Car Sales and Services nearby, as well as a gas station and convenience store at Citgo, which can assist with travel or vehicle needs.