Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.9
(419 reviews)

Business Details

5252 Dempster Street, Skokie, IL
60077, United States
(847) 470-7100
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
5252 Dempster Street, Skokie, IL
60077, United States

Hours

Reviews

3.9
419 reviews
5 stars
215
4 stars
77
3 stars
44
2 stars
16
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and poor handling of requests, leading to dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the store and bathrooms, contributing to a negative experience.

Product Quality

Customers expressed disappointment with stale donuts and poorly made drinks, affecting their overall satisfaction.

Speed of Service

Numerous reviews mentioned slow service, particularly during busy times, leading to frustration among customers.
  • HA
    Hamza Ali
    6 days ago
    1.0
    The staff was rude and incredibly slow in taking orders and preparing food.
  • AH
    Atamuhammet Hommodov
    Feb 24, 2026
    5.0
    Kiran is very friendly, good service, thank you!
  • NJ
    Nurse Jackie J
    Feb 21, 2026
    5.0
    Limited with donuts.
  • KP
    Kirit Patel
    Jan 17, 2026
    1.0
    Ordered one medium coffee on January 15 and paid with Apple Pay. I was never shown the total, got no receipt, and was charged $7.27. I usually pay under $4 for the same coffee. This is unacceptable and feels like an unauthorized overcharge. Very bad experience.
  • JW
    Jake Weiss
    Jan 9, 2026
    1.0
    Had a coupon for a free medium hot coffee. Asked if they could put oat milk instead. When I got the drink, it was just a cup of oat milk. They then told me they could not scan the QR code/barcode for the free drink voucher when they could have punched in the code number. They remake my drink and apologize and made it wrong again. Also, I find it super unsanitary to put the receipt in the bag with the doughnut.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location provides a drive-thru service for convenient ordering.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: