Dunkin'

3.8
414 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
5252 Dempster Street, Skokie, IL
60077, United States

Hours

Reviews

3.8
414 reviews
5 stars
210
4 stars
78
3 stars
44
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and lack of attention to detail when taking orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling practices.

Food Quality

Customers expressed dissatisfaction with the freshness of donuts and food items, with some reporting stale products.

Positive Experiences

Despite the negative feedback, some customers praised the coffee quality and friendly staff, indicating that experiences can vary.
  • BB
    Bob Bob
    Nov 10, 2025
    1.0
    If there was an award for most burnt espresso in a drink they'd have the world record. I get it. Dunkin never makes the same drink twice depending on location. But most times I can power through how bad the drink is. This time I can't even do that that's how bad this cookie butter shakin espresso was made.
  • SN
    Syed Numan
    Oct 30, 2025
    3.0
    Always!!! They roast it too much and burn the food.
  • AA
    Aster abraha
    Oct 27, 2025
    1.0
    The employees would not take our orders for 5 minutes ( ignoring us talking to each other), and they just threw our donuts into the bag, ruining them. Very unprofessional and disrespectful.
  • BV
    Brittany Vazquez
    Oct 13, 2025
    1.0
    Rude staff
  • KM
    Katrina Morina
    Oct 7, 2025
    1.0
    Very bad very bad in the morning they rush costumers fast fast if you want to add something else you can’t not nice calm down people we know you want to keep the drive through moving but calm down zero I don’t recommend it I will not go here anymore!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location provides a drive-thru service for convenient ordering.