Dunkin'

4.1
267 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8408 N. Skokie Blvd, Skokie, IL
60077, United States

Hours

Reviews

4.1
267 reviews
5 stars
146
4 stars
61
3 stars
25
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly an older woman, leading to dissatisfaction with service.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and poor communication between staff, resulting in frustration for customers.

Cleanliness

While some customers praised the cleanliness of the location, others noted that it could be improved, with specific mentions of dirty counters.

Staff Friendliness

There were mixed reviews regarding staff friendliness; some customers appreciated the friendly service, while others experienced rudeness.

Overall Experience

The overall experience varied significantly, with some customers expressing loyalty due to good service and coffee, while others vowed to avoid the location due to negative experiences.
  • AS
    Abdul Salam
    Nov 4, 2025
    1.0
    I visited this location and was really disappointed with the quality of the donuts. It seems like they are selling donuts that have been stored from previous days — they tasted stale and not fresh at all. For the price, I expected fresh products, not ones that are clearly past their best. Definitely needs improvement in quality and freshness.
  • KM
    Katrina Morina
    Oct 31, 2025
    5.0
    Very bad today in the morning I asked for two cheddar twisted bagels and two coffees and I went to the window to pay I did at the end I got one cheddar twisted bagels and they charged me for the other one and they didn’t even say I don’t have another one I told her I need another one she said I don’t have it so how come you charge me and you don’t let the costumer know we only have one asked for the recipe told no we didn’t charge you ,COME ON PEOPLE WAKE UP WERE NOT GETTING FOR FREE IF YOUR NEW THERE JUST ASK YOUR BOSS BUT EVEN THE BOSS ITS NOT GOOD ANYMORE YOU CHARGE PEOPLE AND JUST LIKE THAT NOTHING HAPPENDS WAKE UP
  • CF
    Cecilia Flores
    Oct 26, 2025
    2.0
    The older lady is rude and unpleasant, she rushed us within taking our order that we didn’t get a chance to order our coffee with oat milk. When we asked for it she gave a big sigh over the intercom. When they messed up our order she yelled at her staff and told us to pull around. I hope she’s not the owner because I would hate to work for someone like that.
  • EG
    erka g
    Oct 17, 2025
    1.0
    Bad service every time I visit. The older lady at the counter always seems unhappy and acts like she hates her job. The staff are rude and don’t seem to care, especially around kids. I used to go here because it’s close, but I’ll be avoiding this place from now on.
  • CW
    Carter Wright
    Oct 13, 2025
    5.0
    As far as Dunkin locations go, this one is awesome. Its clean and the workers actually seem happy and willing to provide good service!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Skokie, IL?

Dunkin' in Skokie is open Monday to Friday from 4:00 AM to 6:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' in Skokie offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.