Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple reviews highlighted rude and unprofessional behavior from staff, particularly the manager, leading to negative customer experiences.
Order Accuracy
Customers frequently reported incorrect orders and issues with order fulfillment, indicating a lack of attention to detail.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, suggesting that there are positive interactions at times.
Cleanliness and Atmosphere
The location is noted for being clean and well-maintained, contributing positively to the overall experience.
Kosher Menu
The kosher-only menu received mixed reviews, with some customers appreciating the options while others were disappointed by the lack of traditional Dunkin' items.
PN
Paul Nelson
Dec 24, 2025
2.0
Hot Coffee was old and over cooked
ML
Michael Lundin
Dec 23, 2025
5.0
Used the drive thru, order was perfect
SB
Sabrina Brown
Dec 23, 2025
5.0
THE LOCATION OFFERS THE TORNADO ENERGY DRINKS WHICH IS MY FAVORITE. THE DRIVE THRU WAS FASTS ON THIS DAY 12/23/25 AROUND THE 1:00 PM HOUR. SO I WAS BASICALLY END AND OUT. THE DUDE AT THE WINDOW TOO FUNNY GRABBING MY BOTH MY HANDS AND SAYING, “HAVE A BLESSED 😇 DAY”!! HAHAHA 😂 TOO FUNNY EVERYONE WANTS TO BE A COMEDIAN SMDH, REALLY????
ER
Erin Rodwick
Dec 11, 2025
1.0
Hi, this Dunkin mistreats its employees, especially the manager whose name is Carmen, I think. I went in there multiple times because it's a good place to get food from; however, they are the worst. The employees are nice, but the manager is so rude; she kept trying to get me to hurry with my order one time, and she was being so rude that I literally left. She has also yelled at the employees in my face multiple times. There was this sweet hijabi lady who recently started working. I love the way she makes my coffee, but the manager is always yelling at her and telling her she doesn't know how to work, and cursing at her. I think this is outrageous. A manager should be helpful and not rude and mean to their own employees. If this is the type of manager you have, then you are the worst Dunkin' store ever. I will be telling corporate Dunkin about this, and I'm no longer coming here and telling everyone I know to stay away.
MY
Mire Yeya
Dec 10, 2025
1.0
When I found this Dunkin I thought it would be my favorite to go to coffee shop and it was until, there is always that one grumpy staff. She seemed Hispanic on the older side with glasses very skinny. She took my order and made me feel rush just cutting me off, basically telling to hurry up and so I told her my order and on my way to the drive way window I forgot a coffee and asked her ,”can you please add one more coffee?” Right away with an attitude she stated no, You would have to go back in line! I told her , I’m not asking to give it to me for free or for you to make me a sandwich, I’m asking you to give me a simple coffee that basically is already made. She just stared at me in silence. So I told her you know what whatever cause no lie I was scare she was going to spit in it for making her give me another coffee.I was shocked. I had never confronted such horrible service anywhere, especially around this area!
What are the operating hours of Dunkin' in Skokie, IL?
Dunkin' in Skokie, IL is open daily from 4:00 AM to 10:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers delivery service and curbside pickup options for customer convenience.
What new holiday drinks can I try at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher during the holiday season.
How can I order from Dunkin' ahead of time?
You can order ahead using the Dunkin' mobile app available on iOS and Android or order online through their website.
What types of food and beverages specialize at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for quick and easy orders.
Are there any nearby places where I can get fast food or other dining options?
Nearby dining options include Burger King, Zad by Pita Inn (Middle Eastern/Mediterranean cuisine), Harry (American and burgers), Grecian Kitchen (Greek fast food), Sum's Chop Suey (Chinese), and Chicago Tailgators (Jewish cuisine).
What local businesses near Dunkin' could be useful when visiting the area?
Nearby businesses include Walgreens pharmacy, 1st Equity Bank, Byline Bank, LibertyX Bitcoin ATM, and Chicago Exotics Animal Hospital for various services while visiting.
Are there nearby attractions or services that can complement my visit to Dunkin'?
Yes, you can visit Pita Inn Market for groceries and bakery items, S&S Elegant Gifts for gifts and jewelry, and Mosaic Early Childhood Center if you're with family. These places offer complementary services during your visit.