Dunkin'

3.7
410 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3900 Dempster St, Skokie, IL
60076, United States

Hours

Reviews

3.7
410 reviews
5 stars
201
4 stars
59
3 stars
49
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude and unprofessional behavior from staff, particularly the manager, leading to negative customer experiences.

Order Accuracy

Customers frequently reported incorrect orders and issues with order fulfillment, indicating a lack of attention to detail.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, suggesting that there are positive interactions at times.

Cleanliness and Atmosphere

The location is noted for being clean and well-maintained, contributing positively to the overall experience.

Kosher Menu

The kosher-only menu received mixed reviews, with some customers appreciating the options while others were disappointed by the lack of traditional Dunkin' items.
  • PN
    Paul Nelson
    Dec 24, 2025
    2.0
    Hot Coffee was old and over cooked
  • ML
    Michael Lundin
    Dec 23, 2025
    5.0
    Used the drive thru, order was perfect
  • SB
    Sabrina Brown
    Dec 23, 2025
    5.0
    THE LOCATION OFFERS THE TORNADO ENERGY DRINKS WHICH IS MY FAVORITE. THE DRIVE THRU WAS FASTS ON THIS DAY 12/23/25 AROUND THE 1:00 PM HOUR. SO I WAS BASICALLY END AND OUT. THE DUDE AT THE WINDOW TOO FUNNY GRABBING MY BOTH MY HANDS AND SAYING, “HAVE A BLESSED 😇 DAY”!! HAHAHA 😂 TOO FUNNY EVERYONE WANTS TO BE A COMEDIAN SMDH, REALLY????
  • ER
    Erin Rodwick
    Dec 11, 2025
    1.0
    Hi, this Dunkin mistreats its employees, especially the manager whose name is Carmen, I think. I went in there multiple times because it's a good place to get food from; however, they are the worst. The employees are nice, but the manager is so rude; she kept trying to get me to hurry with my order one time, and she was being so rude that I literally left. She has also yelled at the employees in my face multiple times. There was this sweet hijabi lady who recently started working. I love the way she makes my coffee, but the manager is always yelling at her and telling her she doesn't know how to work, and cursing at her. I think this is outrageous. A manager should be helpful and not rude and mean to their own employees. If this is the type of manager you have, then you are the worst Dunkin' store ever. I will be telling corporate Dunkin about this, and I'm no longer coming here and telling everyone I know to stay away.
  • MY
    Mire Yeya
    Dec 10, 2025
    1.0
    When I found this Dunkin I thought it would be my favorite to go to coffee shop and it was until, there is always that one grumpy staff. She seemed Hispanic on the older side with glasses very skinny. She took my order and made me feel rush just cutting me off, basically telling to hurry up and so I told her my order and on my way to the drive way window I forgot a coffee and asked her ,”can you please add one more coffee?” Right away with an attitude she stated no, You would have to go back in line! I told her , I’m not asking to give it to me for free or for you to make me a sandwich, I’m asking you to give me a simple coffee that basically is already made. She just stared at me in silence. So I told her you know what whatever cause no lie I was scare she was going to spit in it for making her give me another coffee.I was shocked. I had never confronted such horrible service anywhere, especially around this area!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL is open daily from 4:00 AM to 10:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.