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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(794 reviews)

Business Details

5150 Touhy Ave, Skokie, IL
60077, United States
(847) 982-0000
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5150 Touhy Ave, Skokie, IL
60077, United States

Hours

Reviews

3.9
794 reviews
5 stars
404
4 stars
159
3 stars
79
2 stars
34
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Service Speed

Numerous reviews highlighted slow service, particularly during busy hours, leading to long wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Food Quality

There were complaints about food quality, including stale or improperly prepared items.
  • DS
    Drag Sut
    3 days ago
    1.0
    these people constantly canot remember a simple order, large hot cream and sugar, one jelly and one chokolate glazed, and after they ask you twice and one more time by the window to confirm, you end up getting large cream no sugar, and 2 old fashioned
  • BP
    Binyamin Pinkus
    Feb 15, 2026
    3.0
    In the Dunkin app it says this place is open for dining inside 24/7. Most dunkin/Baskin aren't anymore so we drove a bit to this one. We sat in the car and talked for a bit and when we tried to go in the door was locked. We went to the drive thru and asked for details and couldn't get a straight answer.
  • CT
    Claudia Turk
    Feb 2, 2026
    3.0
    Driver thru staff needs to be retrained to properly check the orders. They ALWAYS forget something on my mobile orders. Smh So inconvenient.
  • JM
    Jovan Mumford
    Jan 22, 2026
    5.0
    I’m a regular customer at this particular location due to its close by my company . But most importantly I feel the care and love from the night shift individual. Ensuring that each visit my order is always on time & also correct . Her attitude remains positive even during extremely busy times . I wish every location was like this one .
  • RC
    Robert Caballero
    Jan 21, 2026
    5.0
    I had a really good experience at Baskin Robbins today. Meritza was super friendly and easy to talk to, and she made the whole visit feel comfortable. She was patient, helpful, and had a great attitude the entire time. Everything went smoothly, and the service honestly made the stop even better. The ice cream was great, but Meritza kindness and positive energy really stood out. I’d definitely recommend this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL operates 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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