Dunkin'

3.9
766 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5150 Touhy Ave, Skokie, IL
60077, United States

Hours

Reviews

3.9
766 reviews
5 stars
390
4 stars
157
3 stars
77
2 stars
33
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Order Accuracy

Frequent complaints about orders being wrong or incomplete, leading to customer frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Food Quality

Concerns about food freshness and quality, with reports of stale or poorly prepared items.

Positive Staff Interactions

Some customers praised individual staff members for their friendliness and helpfulness, indicating that not all experiences were negative.
  • FM
    Fahad Jafar Mohammed
    2 days ago
    5.0
    I had a great experience at Baskin Robbins today. Mirza was extremely polite, patient, and helpful while serving me. I ordered the Mango and World Class Chocolate flavors, both were amazing, but the service made it even better. Mirza’s professionalism and friendly attitude truly stood out. Highly recommend visiting this branch!
  • AA
    aemb
    Nov 8, 2025
    1.0
    When ordering, I specifically asked for oatmilk for my drink (I have an allergy!!) and my friend asked for decaf for his drink. He repeated it back to me but still gave me normal milk and my friend caffeinated coffee. We also got a cup of water that had pieces of paper in it.
  • BA
    Blanc’s Alvarado
    Nov 7, 2025
    1.0
    Good morning, I was coming here every morning before 8:30 to pick up a hot Coffee with seven sugars and seven creams apparently every time I get my coffee, it is for sure not fresh because the coffee is never hot. It’s just warm and they always give me my coffee with no sugar. I tried to give the benefit of the doubt and I return yesterday morning And the same thing happened. It seems like the employees are always in a rush to serve you.
  • AM
    Alan Mindlin
    Nov 7, 2025
    1.0
    I visit this Dunkin 2 to 3 times a week. Today they really screwed up my order. I ordered a new drink that they told me they didn't have. It was on the menu board. I also ordered the drink as a large but got a small. I ordered Avocado toast with Bacon. Didn't get the Bacon. No receipt to verify the order. Looks like it's time to go across the street to Starbucks!!!
  • RL
    Rob Luchi
    Nov 5, 2025
    1.0
    The employees will create a false police report to try to get you arrested for rightfully calling them bums for purposely neglecting an order and purposely not picking up the store phone. Then, the female employee will call you back on a different phone to cuss you out. She also does not understand that some people do not like their breakfast sandwiches with meat. I did call back and say mean stuff to the workers, but I do not lie to police officers nor threaten people. Night shift crew definitely needs some fixing. First arrow is a cop calling me, second arrow is the worker calling me.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL operates 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.