Chipotle Touhy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While some customers enjoyed the fresh and flavorful food, many reported issues with stale ingredients, small portion sizes, and food that appeared old or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, rushed service, and incorrect orders, leading to a frustrating dining experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and counters, contributing to a negative atmosphere for diners.
Portion Sizes
Many customers complained about stingy portion sizes, particularly for meat and toppings, which left them feeling unsatisfied after their meals.
LL
Lewis Lefteroff
Dec 26, 2025
5.0
Fresh and perfectly seasoned food.
DB
Deirdre B
Dec 3, 2025
2.0
Went at 7:15 on a Wednesday night. Nothing was replenished everything was old. My guac was a tad brown. They gave me about one ounce of meat. Really not a good experience but it is close to my house so I go there occasionally.
BG
Beata Gora
Nov 30, 2025
4.0
Always usually really good
MA
MAURO AUREL
Nov 21, 2025
5.0
Very nice place
AM
Annette Mendez
Oct 21, 2025
1.0
In my to go order I requested guacamole. What i got was guacamole that looked to be a day or 2 old. How do you still serve food that looks like this to your customer's.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Touhy Ave specialize in?
Chipotle Mexican Grill offers a fast-casual Mexican menu including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for the Chipotle location at 5373 Touhy Ave in Skokie?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Touhy Ave?
You can place an order online by visiting https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Where exactly is the Chipotle Mexican Grill on Touhy Ave located?
It is located at 5373 Touhy Ave, Skokie, IL 60077, next to Barnes & Noble.
What payment methods are accepted at this Chipotle location?
Chipotle accepts credit cards and offers gift cards as a payment option.
Is the Chipotle Mexican Grill on Touhy Ave welcoming to the LGBTQ community?
Yes, this location is LGBTQ welcoming.
What nearby places can I visit before or after dining at Chipotle on Touhy Ave?
Nearby places include Barnes & Noble Village Crossing bookstore and coffee shop, Starbucks coffee shop, and Corner Bakery cafe and bakery, all convenient for a visit before or after your meal.
Are there family-friendly activities near Chipotle on Touhy Ave?
Yes, Chuck E. Cheese, a pizza restaurant and arcade offering event planning services, is nearby and ideal for family entertainment.
How can nearby transit and amenities help me find or complement my visit to Chipotle on Touhy Ave?
Chipotle is located next to Barnes & Noble Village Crossing, a popular shopping and coffee spot, and near Starbucks and Corner Bakery, making it accessible and convenient for a combined shopping or coffee break experience.