Business Details
About
Mexican Restaurant
Chipotle Touhy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
643 reviews
5 stars
302
4 stars
125
3 stars
63
2 stars
33
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food freshness, including stale chips and old guacamole.
Portion Sizes
Many reviews highlighted small portion sizes, with complaints about inadequate servings of rice and protein.
Customer Service
Numerous customers experienced rude or dismissive service from staff, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and counters noted by multiple reviewers.
Order Accuracy
There were several complaints about incorrect orders and delays in service, particularly with online orders.
- MAMAURO AUREL3 days ago5.0Very nice place
- AMAnnette MendezOct 21, 20251.0In my to go order I requested guacamole. What i got was guacamole that looked to be a day or 2 old. How do you still serve food that looks like this to your customer's.
- TLTrisha LindseyOct 13, 20253.0It was good but there is serious lack in options to add and sides.
- FDFreddy DiazSep 27, 20252.0Upon arrival there was a small line, when we got to order the lady was rushing everybody down the line, had to pay extra meat for my son because she didn't take the time to listen that he wanted half and half, my wife had to tell the next lady to wait because she couldn't see what she wanted on the side. After she served the extra meat that I didn't want to pay it was my turn to order so I told her if she could slow down a bit so she wouldn't mess up my order aswell. Had to ask for a little bit more rice because she was serving quickly but not enough to even be the regular amount the should serve then she passed it along for me to have to ask for a little more veggies because she barely put any on. When I got to the salsas had to repeat my serve to ask for sides. I understand the business but paying $40+ for a rushed meal it's not worth, rather spend $10 more and go to a better restaurant.
- PPPeterSep 24, 20255.0Good Luck.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Touhy Ave specialize in?
Chipotle Mexican Grill offers a fast-casual Mexican menu including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for the Chipotle location at 5373 Touhy Ave in Skokie?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Touhy Ave?
You can place an order online by visiting https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Where exactly is the Chipotle Mexican Grill on Touhy Ave located?
It is located at 5373 Touhy Ave, Skokie, IL 60077, next to Barnes & Noble.
What payment methods are accepted at this Chipotle location?
Chipotle accepts credit cards and offers gift cards as a payment option.
Is the Chipotle Mexican Grill on Touhy Ave welcoming to the LGBTQ community?
Yes, this location is LGBTQ welcoming.
What nearby places can I visit before or after dining at Chipotle on Touhy Ave?
Nearby places include Barnes & Noble Village Crossing bookstore and coffee shop, Starbucks coffee shop, and Corner Bakery cafe and bakery, all convenient for a visit before or after your meal.
Are there family-friendly activities near Chipotle on Touhy Ave?
Yes, Chuck E. Cheese, a pizza restaurant and arcade offering event planning services, is nearby and ideal for family entertainment.
How can nearby transit and amenities help me find or complement my visit to Chipotle on Touhy Ave?
Chipotle is located next to Barnes & Noble Village Crossing, a popular shopping and coffee spot, and near Starbucks and Corner Bakery, making it accessible and convenient for a combined shopping or coffee break experience.