Chipotle Mexican Grill

3.7
649 reviews
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About

Mexican Restaurant
Chipotle Touhy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5373 Touhy Ave, Skokie, IL
60077, United States

Hours

Reviews

3.7
649 reviews
5 stars
306
4 stars
126
3 stars
63
2 stars
34
1 star
120

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the fresh and flavorful food, many reported issues with stale ingredients, small portion sizes, and food that appeared old or poorly prepared.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, rushed service, and incorrect orders, leading to a frustrating dining experience.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and counters, contributing to a negative atmosphere for diners.

Portion Sizes

Many customers complained about stingy portion sizes, particularly for meat and toppings, which left them feeling unsatisfied after their meals.
  • LL
    Lewis Lefteroff
    Dec 26, 2025
    5.0
    Fresh and perfectly seasoned food.
  • DB
    Deirdre B
    Dec 3, 2025
    2.0
    Went at 7:15 on a Wednesday night. Nothing was replenished everything was old. My guac was a tad brown. They gave me about one ounce of meat. Really not a good experience but it is close to my house so I go there occasionally.
  • BG
    Beata Gora
    Nov 30, 2025
    4.0
    Always usually really good
  • MA
    MAURO AUREL
    Nov 21, 2025
    5.0
    Very nice place
  • AM
    Annette Mendez
    Oct 21, 2025
    1.0
    In my to go order I requested guacamole. What i got was guacamole that looked to be a day or 2 old. How do you still serve food that looks like this to your customer's.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill on Touhy Ave specialize in?

Chipotle Mexican Grill offers a fast-casual Mexican menu including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for the Chipotle location at 5373 Touhy Ave in Skokie?

The restaurant is open daily from 10:45 AM to 11:00 PM.