Brand Certified
Chipotle Mexican Grill
3.6(843 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9408 Skokie Blvd, Skokie, IL
60077, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(847) 679-0025
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/skokie/9408-skokie-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=605
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Old Orchard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
843 reviews
5 stars
395
4 stars
124
3 stars
79
2 stars
54
1 star
191
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, overcooked meat, and even finding foreign objects like hair and flies in their meals.
Portion Sizes
Many reviews highlighted stingy portion sizes, with customers frequently receiving less food than expected, even when paying for extra.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor management.
Cleanliness
Several customers noted cleanliness issues, including dirty food preparation areas and unsanitary conditions.
Inconsistency
Frequent complaints about inconsistent experiences, including long wait times, missing items, and incorrect orders.
- GPGeorgia Powless-Martindale1 day ago1.0The food tastes like absolutely nothing, not even salt could save it. Staff was nice :)
- NONoel Odisho4 days ago5.0I had such a great experience at Chipotle! The food was absolutely delicious — everything tasted fresh, flavorful, and perfectly prepared. The ingredients were clearly high quality, and my bowl was made exactly how I wanted it. You can really tell they take pride in serving great food. What made the visit even better was how respectful and friendly the workers were. They greeted me with a smile, listened carefully to my order, and were patient and polite the entire time. Even during a busy rush, they stayed positive and professional, making the whole experience smooth and enjoyable. Great food and even better customer service I’ll definitely be coming back!
- SSStephanie L StasFeb 22, 20265.0Always excellent bowls every time
- ABabby bFeb 19, 20261.0PLEASE READ: I’m so mad. I ordered a bowl. Tell me why when I was eating. (I don’t shake it up. and I also eat from the side) so when i found a HAIR in my food i was disgusted. these Workers are working around our food and yet are still not wearing hair nets, i work in the food industry and i wear my hair net because it is a food handlers safety requirement. having your hair down in any restaurant/fast food place is NOT acceptable and is again NOT professional. learn how to handle food better. i’m so disgusted and disappointed i am not finishing this bowl (i spent 16$) for what? a couple bites just to find something that should NEVER be found IN someone’s food. at least tie your long hair back. i’m so mad.
- BBBrettFeb 5, 20261.0Third time in a row out of rice and peppers.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Old Orchard in Skokie, IL?
Chipotle Mexican Grill at Old Orchard is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Old Orchard offer pickup and delivery services?
Yes, Chipotle Old Orchard offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill at Old Orchard located specifically?
It is located at 9408 Skokie Blvd, Skokie, IL 60077, next to Portillos.
What type of food does Chipotle Old Orchard specialize in?
Chipotle Old Orchard specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can customers place an order online for Chipotle Old Orchard?
Customers can order online via the Chipotle app or the website at https://order.chipotle.com/.
Does Chipotle Mexican Grill at Old Orchard accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering services among other conveniences like gift cards and various delivery options.
Is the Chipotle Old Orchard location welcoming to the LGBTQ community?
Yes, Chipotle Old Orchard is known to welcome the LGBTQ community.
What nearby restaurants can I visit in the Old Orchard area around Chipotle?
Nearby dining options include Portillo's (fast food, hot dogs), Jimmy John's (sandwiches), and Ruby of Siam (Asian fusion Thai restaurant).
Are there any nearby retail stores close to Chipotle Old Orchard for shopping convenience?
Yes, nearby retail stores include Skokie Pointe shopping center, Verizon Mattress of Skokie, RadioShack, Mattress Firm, Sally Beauty, Old Navy, and Dollar Tree.
What fitness or wellness options are available near Chipotle Mexican Grill at Old Orchard?
Near Chipotle, you can visit Burn Boot Camp for gym and fitness training, as well as Salon Xpression for nail and hair services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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