Buffalo Wild Wings

3.6
2032 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7020 Carpenter Road, Skokie, IL
60077, United States

Hours

Reviews

3.6
2,032 reviews
5 stars
837
4 stars
467
3 stars
235
2 stars
147
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and rude attitudes from servers and management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items, particularly wings.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables, unpleasant odors, and unclean restrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for excellent service and enjoyed the food when it was prepared correctly.
  • HM
    Hector Martinez
    3 days ago
    3.0
    It was extremely understaffed. Witnessed multiple tables leave due to them not getting serviced. The entrance was full of doordashers that were waiting for food just as long as we were there waiting for ours. The food was okay, a teammate of mine wanted lunch here so I stuck with it.
  • SR
    Sheila Ramos
    Jan 3, 2026
    1.0
    After being seated, it took about 5 minutes for a waiter to approach us, and when they finally did, we were only given ONLY alcoholic drink menus. No food menus. When we asked for one, we were told we had to go to the front and get it ourselves before being seated. I’ve been to Buffalo Wild Wings many times and have never had a “self-serve menu” moment, so that was new. What made it more confusing is that our section wasn’t busy at all — most tables already had their food, and only a couple were waiting to be helped — so it didn’t seem like a staffing or rush issue. Being told to fetch my own menu pretty much set the tone for the rest of the night, so we decided to leave. We mentioned the situation to someone at the front on the way out, and the reaction was basically indifference. No concern, no attempt to fix it. It is what it is, but this definitely wasn’t the experience I expect here. Hopefully this isn’t the new standard — because if I wanted to serve myself, I would’ve stayed home.
  • SJ
    saved daved jj
    Jan 1, 2026
    1.0
    We got sat down at the restaurant a quarter before 6 with the intent of getting something off the happy hour menu. (Which ends at 6 during weekdays.) The waiter kept checking up on us, so she knew of our presence, by continuously checking on us saying she'll get to us but didn't start to take our order till 6:01PM. Due to this we were unable to get anything off the happy hour menu and couldn't make an exception even though it's off by a minute. We called the manager, Rich, has no proper customer service. Was extremely rude with us, even after explaining our situation. He has no etiquette.
  • MG
    Michael Gonzalez
    Dec 23, 2025
    5.0
    I’ve visited this location previously, and this is one of my favorite ones. I feel the food always comes out delicious and well cooked. Service never fails to amaze. We got taken care of immediately and waiter helped me with my seating needs
  • MH
    Myriah Haywood
    Dec 16, 2025
    1.0
    Service is completely horrible !! Never received my refund and it’s goin on 2 weeks now.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Skokie specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Skokie, IL?

It is located at 7020 Carpenter Road, Skokie, IL 60077, USA.