Customers frequently reported slow service, long wait times for food, and understaffing, leading to frustration.
Cleanliness
Multiple reviews highlighted dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
There were consistent complaints about food being served cold, incorrect orders, and overall poor quality.
Staff Performance
While some staff members were praised for their friendliness and effort, many reviews noted a lack of professionalism and poor management.
Atmosphere
The atmosphere was described as uninviting, with issues like loud music drowning out sports broadcasts and a generally neglected environment.
LR
Lauren Rochman
Oct 30, 2025
2.0
They *consistently* forget items on delivery orders.
LP
Lexie Pascale
Oct 27, 2025
3.0
Came here at 3:30 on a Monday, and they were actually fairly busy. There was only one woman working, a sweet lady named Lynn who was clearly stressed out trying to juggle 5+ tables, the bar, tabs etc. There should always be two waiters no matter what day it is or whether it's an "off time"!
Even though she was slammed, she was still very nice and ontop of things. I hope she's appreciated and taken care of by BWW!
Bathrooms were disgusting. 🤢
LL
Leo Lion
Oct 26, 2025
2.0
Poor service. Sunday football and they have news golf simpsons and random stuff on tvs. Slow service. No signs of managers. This location is a joke. No wonder why its empty
MA
Majda A
Oct 23, 2025
1.0
I’ve been a regular at Buffalo Wild Wings for years, but the service has really declined over the past two years — and tonight was the worst experience yet.
We waited about 10 minutes just to be greeted at the door. Our server seemed new and had to keep checking the iPad for our order. He brought drinks for my husband and me but forgot the kids’ drinks, then realized it later. Our onion rings arrived without any sauce, and by the time we got it, they were cold.
My husband asked for a beer three separate times before it finally came. When our wings arrived, they were dry and missing sauce, and we only got one small ranch for 40 wings. When I mentioned the issue, the server said, “I’m just the server,” which was disappointing.
To make matters worse, the bathrooms were filthy, and the trays and utensils didn’t look clean. Unfortunately, after tonight, we won’t be returning.
MD
Marissa Dantos
Oct 6, 2025
1.0
I was here on Saturday with my disabled father. We wanted somewhere with a covered patio to watch the Cubs vs Brewers game. We arrived around 1pm and the place was not busy and I waited for a host for longer then expected. I requested we sit outside on the patio where there was one other person. After getting seated and getting my dad comfortable, the host came out to inform us that they only had one server and she was too overwhelmed to take care of any outside tables and asked if we could be seated inside. I've worked in this industry for many years and completely understood. My dad really wanted to stay outside because it was a beautiful day so I told the host I would be fine just going up to the bar and ordering our drinks and food to go so we could stay outside. I then kindly asked if they could switch the TV's to the Cubs game. The host went in and came back out and told us that the Manager said they were unable to switch the outside TV's....now I'm getting frustrated. We then decide to move inside. We were then seated right underneath one TV with the Cubs game on. The TV was too high to comfortable lift our heads to watch. Time goes by and we were never greeted by a server/manager/bartender or anybody. We decided to leave. This is completely unacceptable. They were not that busy. As someone who has worked in this industry, you help each other out. The bartender had maybe 4 people sitting at the bar. They should have helped the overwhelmed server take tables. Poor management, do better.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is served at Buffalo Wild Wings in Skokie?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 4999 Old Orchard Center?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Skokie, IL?
It is located at 4999 Old Orchard Center, Skokie, IL 60077, United States.
Can I order food for takeout at Buffalo Wild Wings in Skokie?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in Skokie?
You can reach Buffalo Wild Wings by phone at +1 847-674-2034.
Are there any nearby movie theaters I can visit before or after eating at Buffalo Wild Wings?
Yes, Regal Cinemas Gardens 1-6 and CMX Old Orchard Luxury cinemas are nearby, offering convenient options for movie entertainment around your visit.
What other dining options are available near Buffalo Wild Wings in Skokie?
Nearby dining options include Potbelly Sandwich Shop, known for sandwiches and delicatessen fare, and Pom Pom Cafe and PomPom Bubble Tea, which serve bubble tea.
Are there other sports bars near Buffalo Wild Wings where I can watch games?
Yes, Stone Sports Bar is a nearby sports bar where you can also enjoy watching games.
What is the time zone for Buffalo Wild Wings in Skokie?
Buffalo Wild Wings in Skokie operates in the America/Chicago time zone.
Where can I find more information or updates about Buffalo Wild Wings in Skokie?
You can visit their official website or social media pages, including Facebook, Yelp, Google, and Bing listings, for updates and more information.