Dunkin'

3.6
381 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

1220 18th St, Silvis, IL
61282, United States
(309) 792-1227
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silvis, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1220 18th St, Silvis, IL
61282, United States

Hours

Reviews

3.6
381 reviews
5 stars
176
4 stars
64
3 stars
43
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions, particularly during busy hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect drink preparations.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning stale donuts and poorly prepared breakfast items.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and willingness to correct mistakes.

Cleanliness Concerns

Multiple reviews noted issues with cleanliness, including dirty bathrooms and unsanitary conditions in the dining area.
  • TT
    Tessa
    Nov 13, 2025
    2.0
    you could order the same exact drink seven times on seven different days and get seven different drinks. it's just not worth it anymore when it's such a gamble like this
  • LP
    Laura Powell
    Oct 19, 2025
    1.0
    Horrible drive thru at 12:30 pm on a Sunday. 27 minutes waiting for a mocha and two wake-up wraps. Corporate needs to come here and retrain or fire these workers. Not coming here again. Can only imagine how poor the service would be on a work day !!!
  • KM
    Karen Morgan
    Oct 19, 2025
    5.0
    1 day with my sister and I haven't had a donut 4 years and it was great.Coffee was good too
  • KM
    Kelli M
    Oct 12, 2025
    1.0
    Closed before closing time!!
  • KP
    Krupa Patel
    Sep 30, 2025
    5.0
    5/5 to Ricardo at this location! He noticed our dogs and asked if we wanted pup cups for them! Even went the extra mile to add little pieces of bacon. We are so appreciative of him! Definitely put a smile on all of our faces! We hope that he gets recognized for his excellent customer service!
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Silvis, IL?

Dunkin' in Silvis, IL is open from 5:00 AM to 5:00 PM Monday through Friday, and from 5:30 AM to 5:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Silvis offers both delivery and curbside pickup services.