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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(385 reviews)

Business Details

1220 18th St, Silvis, IL
61282, United States
(309) 865-8072
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silvis, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1220 18th St, Silvis, IL
61282, United States

Hours

Reviews

3.6
385 reviews
5 stars
178
4 stars
64
3 stars
43
2 stars
21
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Product Quality

Many reviews mentioned inconsistent drink quality and stale or poorly prepared food items.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and lack of training.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty bathrooms and unclean dining areas.

Customer Experience

Overall, customer experiences varied widely, with some enjoying their visits while others expressed frustration and disappointment.
  • LS
    Larry Simoens
    Feb 9, 2026
    5.0
    How do you ruin a donut.
  • SS
    Susan
    Feb 7, 2026
    1.0
    Used to come here all the time, not even worth paying now. Only two people can speak English nobody else can. Even the ones who speak it or understand mess everything up everytime . Not trying to be a racist. But get good English speakers. Not the employees fault. Learn to hire better.
  • RN
    Robert Neitzel
    Jan 27, 2026
    5.0
    Love going in the morning
  • EE
    emily Ellsworth
    Dec 3, 2025
    1.0
    I am so frustrated. I just ordered a latte and when I realized it had no coffee in it I had to circle back to find they close at 5. I am so mad. Someone needs to refund my $5.
  • TT
    Tessa
    Nov 13, 2025
    2.0
    you could order the same exact drink seven times on seven different days and get seven different drinks. it's just not worth it anymore when it's such a gamble like this

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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