Dunkin'

3.6
382 reviews
Get DirectionsCallWebsite

Business Details

1220 18th St, Silvis, IL
61282, United States
(309) 865-8072
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silvis, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1220 18th St, Silvis, IL
61282, United States

Hours

Reviews

3.6
382 reviews
5 stars
176
4 stars
64
3 stars
43
2 stars
21
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to frustration.

Staff Attitude

There were numerous complaints about rude and unprofessional behavior from staff, including mocking customers and poor customer service.

Product Consistency

Many customers experienced issues with their orders being incorrect or not meeting expectations, particularly with drinks and food quality.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food and drinks when prepared correctly.
  • EE
    emily Ellsworth
    Dec 3, 2025
    1.0
    I am so frustrated. I just ordered a latte and when I realized it had no coffee in it I had to circle back to find they close at 5. I am so mad. Someone needs to refund my $5.
  • TT
    Tessa
    Nov 13, 2025
    2.0
    you could order the same exact drink seven times on seven different days and get seven different drinks. it's just not worth it anymore when it's such a gamble like this
  • LP
    Laura Powell
    Oct 19, 2025
    1.0
    Horrible drive thru at 12:30 pm on a Sunday. 27 minutes waiting for a mocha and two wake-up wraps. Corporate needs to come here and retrain or fire these workers. Not coming here again. Can only imagine how poor the service would be on a work day !!!
  • KM
    Karen Morgan
    Oct 19, 2025
    5.0
    1 day with my sister and I haven't had a donut 4 years and it was great.Coffee was good too
  • KM
    Kelli M
    Oct 12, 2025
    1.0
    Closed before closing time!!
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Silvis, IL?

Dunkin' in Silvis, IL is open from 5:00 AM to 5:00 PM Monday through Friday, and from 5:30 AM to 5:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Silvis offers both delivery and curbside pickup services.