Customers frequently reported slow service, rude staff, and order inaccuracies.
Food Quality
Mixed reviews on food quality; some enjoyed fresh items while others received cold or improperly prepared meals.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Menu Variety
Customers appreciated the variety of ice cream options and some food items, but there were complaints about missing menu items.
Value for Money
Several customers felt that prices were too high for the quality and portion sizes received.
KD
Kaitlynn Dennison
Nov 4, 2025
1.0
Got pretzels sticks, didn’t give me my cheese, fry’s where over salted, added more mustard than need to be and napkins.
KF
Karen Frazee
Oct 10, 2025
3.0
We ordered 2 cheeseburger meals for 7 dollars.
The drive thru was super busy and I almost didn't go through it but I'm glad I did. The line moved fast and the service was OK. The employees were not overly friendly. And didn't smile or say anything much.
The food was OK except that the cheeseburger bun and the fries were quite greasy. There was nothing on the bottom cheeseburger bun , they had just stopped everything on the top bun so I had to fix that. Otherwise , it tasted good. The ice cream sunder was excellent. I'm not sure if I'll go there again or not.
JS
James Simpson
Sep 16, 2025
1.0
Slowest location I've ever been to.
FT
Foodie Traveler
Sep 3, 2025
5.0
The new Fall Blizzard, (Caramel Toffee Cookie), and Milkshake, (Maple Cookie), are great.
CD
Christa Ditoro
Aug 31, 2025
5.0
The lady that took my order was very polite and genuine when we asked for a few minutes to decide what we wanted. The lady at the window was very polite when she had to tell me that there was no more queso cheese for the pretzels so I decided on ranch. My cheeseburger was very fresh and my daughter's chicken strips were fresh as well. This was my first experience at this specific Dairy Queen location. I would definitely recommend anyone in the Quad City area to choose this location as the food is fresh, correct, and the staff is very respectful. When I come back to the area again I will definitely visit them. I visited them at around 8:30 pm.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Silvis offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more.
What are the operating hours of Dairy Queen Grill & Chill in Silvis?
It is open daily from 10:30 AM to 10:00 PM, with holiday hours varying; for example, closing at 6:00 PM on December 24 and closed on November 27 and December 25.
Is there a drive-thru option at Dairy Queen Grill & Chill in Silvis?
Yes, this location offers a drive-thru service for customer convenience.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill in Silvis provide outdoor seating and Wi-Fi?
Yes, the location features outdoor seating and offers free Wi-Fi for customers.
Can I order Dairy Queen Grill & Chill Silvis menu items online for pickup?
Yes, online ordering for pickup is available through their website.
How can I access Dairy Queen Grill & Chill in Silvis using nearby banks or transit points?
You can conveniently find Dairy Queen near the IH Mississippi Valley Credit Union, making it easy to visit after banking or using nearby ATMs.
Are there other dining options near Dairy Queen Grill & Chill in Silvis?
Yes, nearby restaurants include Barrel House diner and La Herradura Mexican restaurant & bar, great for exploring different meal choices before or after your visit.
What health and wellness facilities are near Dairy Queen Grill & Chill in Silvis?
Nearby health services include Metropolitan Medical Laboratory, Labcorp, Athletico Physical Therapy, and Genesis Health Group clinics, ideal if you need medical attention before or after your meal.
Does Dairy Queen Grill & Chill in Silvis offer any special promotions or mobile deals?
Yes, by downloading their app, customers can access exclusive deals and mobile rewards.