Wingstop

Reviews

• CJ

  Caresse Johnson

  Feb 22, 2026
  3.0
  We order Wingstop often, but the last two orders we were not happy. About a month ago, we placed an order that included three fries. we did not receive one of the three fries. I called the restaurant was given a hard time. I was told they couldn’t refund me for the fries that were missing. They asked if I would come get the fries, mind you I had my food delivered. After much back and forward I was given a credit for one fry. I received my credit. Today we place another order and again they forgot the fries. We call and was told we can come get the replacement fries (again mind you we had delivery) or we have 48 hours to come in and get them. I have never experienced a restaurant given a time limit of when I need to get my replacement on what I paid for and the error of the restaurant. Because of this error happening twice and the lack of rectify the situation we will no longer patronize this location.
• AJ

  Astheticrxses jkthebestforlfe

  Feb 21, 2026
  1.0
  Forgot my fries, chicken wasn’t cooked all the way still soft.
• TT

  Toxin.ツ

  Feb 10, 2026
  5.0
  Amazing experience with amber and jackie they have the best costumer service i have ever experienced.
• JD

  J Davis

  Jan 26, 2026
  2.0
  Just tried to place an order over the phone, dude says no lunch combo and was confused about what I wanted, made it so difficult I just cancelled. Place sucks compared to what it used to be, just shut it down.
• BB

  Breanna

  Jan 18, 2026
  1.0
  Placed an order at 5:45 for a 6:30 pickup on Saturday 1/10. I walk in at 6:25 and checked in. The place was packed wall to wall. I asked when my order would be ready, he told me 20 minutes. I asked what the purpose of the selected pick up time is and he said “yeah, I don’t know.” I came back 20 minutes later and he told me “it’s going to be a while.” I proceeded to watch as he continued to tell people he was making up wait times and he didn’t know what to tell them, etc.. They were already completely slammed, yet continued to take orders over the phone and through their website and app, when the responsible thing would’ve been to shut off orders until they caught up. While I appreciate the manager was trying to help package orders, she should’ve been up front, managing the chaos. Instead, a kid with zero customer service skills and an inability to handle the rush, was up front further pissing off the already hungry and irritated customers. I get working in the food industry is tough. I get people can be jerks. Anytime anyone asked for refunds they were told the manager would handle it later and would call them to let them know it had been done. Another example as to why the manager should’ve been up front. I got my order at 7:45, for a 6:30 pick up time. It was absolutely ridiculous.

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