Brand Certified
Portillo's Shorewood
4.4(5481 reviews)
Certified by Portillo's Shorewood • Mar 01, 2026
Business Details
1155 Brook Forest Ave., Shorewood, IL
60404, United States
Certified by Portillo's Shorewood • Mar 01, 2026
(815) 609-1400
Certified by Portillo's Shorewood • Mar 01, 2026
https://www.portillos.com
Certified by Portillo's Shorewood • Mar 01, 2026
About
Certified by Portillo's Shorewood • Mar 01, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1155 Brook Forest Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 1.9 miles from Shorewood Commons, Caton Crossing Town Square Shopping Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Portillo's Shorewood • Mar 01, 2026
Hours
Certified by Portillo's Shorewood • Mar 01, 2026
Reviews
4.4
5,481 reviews
5 stars
3,664
4 stars
954
3 stars
350
2 stars
183
1 star
330
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the Italian beef and hot dogs, but some noted inconsistencies in portion sizes and temperature.
Service Issues
Multiple reviews highlighted problems with order accuracy and slow service, particularly during busy times.
Atmosphere
The restaurant's atmosphere received positive remarks for being nostalgic and fun, though some mentioned cleanliness issues.
Value for Money
Several customers felt the prices were high relative to the portion sizes and quality, leading to mixed feelings about overall value.
- JNJ NELSONFeb 23, 20262.0Portillos has really gone down hill since it was sold. The beef in the burgers tasted different. The trash at this location was overflowing, ketchup was empty, ice was empty and the soda mix tasted funny.
- JAJoshua ArmstrongFeb 23, 20265.0Always great food and service
- XMXavion MillerFeb 21, 20265.0Iconic food for new people to Chicago or OGs, large Menu so nothing gets old decent location, i have no complaints
- BBBill MaryLou BuchhaasFeb 15, 20262.0Recently got the rib dinner....got home and found the side salad and Vienna bread missing. Need to quality check orders better...an UNHAPPY STOCKHOLDER....@!!
- RRRick RosaryJan 26, 20264.0Ordered a beef dipped with giardinera and a Maxwell. Sausage was hot and was what I ordered. The beef was not dipped well and it had mozzarella on it and giardinera on the side. Beef tasted great but all the meat was in the middle and really nothing on the ends. This is the 1st time they ever messed up my order at this location. Sandwich was still good tasting but needed more meat and cheese didn’t bother me. It was 8 degrees out and I wasn’t returning my order
Frequently Asked Questions About Portillo's Shorewood
What are the regular operating hours of Portillo's Shorewood?
Portillo's Shorewood is open daily from 10:00 AM to 11:30 PM, except on Fridays and Saturdays when it closes at midnight.
Does Portillo's Shorewood offer drive-through service and what are its hours?
Yes, Portillo's Shorewood has a drive-through open from 10:00 AM to 11:30 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Where is Portillo's Shorewood located?
Portillo's Shorewood is located at 1155 Brook Forest Ave., Shorewood, IL 60404, USA.
What types of food can I expect at Portillo's Shorewood?
You can enjoy authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like the famous chocolate cake shake.
Does Portillo's Shorewood provide catering and delivery services?
Yes, Portillo's Shorewood offers convenient delivery and catering options to enjoy their Chicago favorites at your door.
What payment methods are accepted at Portillo's Shorewood?
Portillo's Shorewood accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards.
Is Portillo's Shorewood family-friendly and accessible?
Yes, Portillo's Shorewood welcomes families and children, offers wheelchair accessible entrances, parking, seating, and restrooms, as well as high chairs.
Can I order from Portillo's Shorewood via mobile apps?
Yes, you can order from Portillo's Shorewood using their Android app available on Google Play and their iOS app available on the Apple App Store.
What nearby shopping centers can I visit when coming to Portillo's Shorewood?
Portillo's Shorewood is close to Shorewood Commons and Caton Crossing Town Square Shopping Center, making it convenient to shop before or after dining.
What local attractions near Portillo's Shorewood might be of interest?
Near Portillo's Shorewood, you can visit Gamestop for gaming needs, Anh Cakery & Cafe for bakery treats and bubble tea, and Rocky Mountain Chocolate Factory for chocolates and delicacies.
Brand Certified Facts from Portillo's Shorewood
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Certified March 01, 2026Yext Knowledge Graph
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