Pizza Hut - Closed

3.4
279 reviews
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Business Details

659 Brook Forest Ave., Shorewood, IL
60404, United States
(815) 729-0544
https://locations.pizzahut.com/il/shorewood/659-brook-forest-ave
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 659 Brook Forest Ave. in Shorewood, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut - Closed
659 Brook Forest Ave., Shorewood, IL
60404, United States

Hours

Reviews

3.4
279 reviews
5 stars
126
4 stars
36
3 stars
24
2 stars
22
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising friendliness while others report rudeness and poor service.

Food Quality

Many customers enjoyed the food, particularly the pizza and wings, but there are numerous complaints about insufficient toppings, burnt items, and overall inconsistency in quality.

Order Accuracy

Several reviews highlight issues with incorrect orders, missing items, and inadequate sauce, leading to customer frustration.

Delivery Issues

Customers frequently reported long wait times for delivery, cold food upon arrival, and problems with order tracking.

Cleanliness and Management

Some reviews mention cleanliness concerns and poor management practices, suggesting a need for better oversight and training.
  • AH
    Amanda Hoolehan
    Nov 22, 2025
    5.0
    One of the best in the area. The staff is always very friendly and welcoming, the food is always great, and the store is very clean!
  • EE
    Elizabeth
    Oct 23, 2025
    5.0
    Does new employee that was only there two days she is so excellent at her job already unbelievable service and the food was excellent
  • SL
    Shevelle Love
    Aug 14, 2025
    5.0
    Pizza was good. Went with a classic sausage hand tossed boneless honey bbq was spot on as well. Ordered an hr before close
  • NN
    N.
    Jul 25, 2025
    1.0
    Gross. Sauce was non-existent, 0 flavor. Might as well eat cardboard. Loved pulling up to see the workers smoking and then going inside to get my food without washing their hands.
  • CH
    Chipotle HD
    Feb 4, 2018
    1.0
    Horrible Service. I asked for 1 large pizza cut in square and boneless wings. Did not receive the wings and also the pizza was cut in triangles. Absolutely Sick.
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Frequently Asked Questions About Pizza Hut - Closed

What are the opening hours for Pizza Hut at 659 Brook Forest Ave., Shorewood, IL?

The Pizza Hut at 659 Brook Forest Ave. in Shorewood, IL is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Can I order Pizza Hut for delivery or pickup in Shorewood, IL?

Yes, Pizza Hut offers delivery, curbside pickup, and in-store pickup services at their Shorewood location. You can order online or via the Pizza Hut mobile app.