Location.com logo
Brand Certified

Pizza Hut - Closed

3.4
(285 reviews)

Business Details

659 Brook Forest Ave., Shorewood, IL
60404, United States
(815) 729-0544
https://locations.pizzahut.com/il/shorewood/659-brook-forest-ave

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 659 Brook Forest Ave. in Shorewood, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut - Closed
659 Brook Forest Ave., Shorewood, IL
60404, United States

Hours

Reviews

3.4
285 reviews
5 stars
128
4 stars
37
3 stars
24
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as burnt pizzas, lack of sauce, and missing toppings.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and inadequate responses to complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the lobby area.

Delivery Issues

Numerous complaints about delayed deliveries and problems with third-party delivery services were mentioned.

Staff Friendliness

Despite negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
  • DG
    Donald Guy
    Feb 14, 2026
    5.0
    Great food and quick service. Too many Uber eats or door dash drivers who think they get priority and try cutting in line. Who uses those apps when Pizza Hut has their own delivery drivers?! The staff has always been very helpful and friendly.
  • JE
    Joe Espinosa
    Feb 11, 2026
    1.0
    This lobby area is dirty, the welcome mat looks like it hasn’t been cleaned for months, the floor is dirty and while sitting waiting hot my pizza, I looked down at the refrigerator and I saw so much dirt, hasn’t been cleaned in years! I can image what the rest of the place looks like… Dirty Pizza Hut
  • SS
    Shey
    Jan 25, 2026
    1.0
    You may or may not receive your delivery if there are no Pizza Hut drivers available. Orders are fulfilled through a third party delivery service that is untraceable. I have been waiting for over an hour with no notification, and the website status is inaccurate due to the third-party handoff. When I called the store, I was told the order is out of their control once the third party picks it up. They do offer “store credit”.
  • ZF
    Zen Force189
    Jan 18, 2026
    1.0
    the customer service really needs improvement. The woman who hands out the pizzas consistently has an attitude and makes interactions uncomfortable
  • AH
    Amanda Hoolehan
    Nov 22, 2025
    5.0
    One of the best in the area. The staff is always very friendly and welcoming, the food is always great, and the store is very clean!

Frequently Asked Questions About Pizza Hut - Closed

What are the opening hours for Pizza Hut at 659 Brook Forest Ave., Shorewood, IL?

The Pizza Hut at 659 Brook Forest Ave. in Shorewood, IL is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Can I order Pizza Hut for delivery or pickup in Shorewood, IL?

Yes, Pizza Hut offers delivery, curbside pickup, and in-store pickup services at their Shorewood location. You can order online or via the Pizza Hut mobile app.

Brand Certified Facts from Pizza Hut - Closed

This information is certified by Pizza Hut - Closed and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: