Jewel-Osco

4.2
1147 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 199 Brookforest Ave, Shorewood, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 730-3944. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
199 Brookforest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.2
1,147 reviews
5 stars
628
4 stars
295
3 stars
119
2 stars
35
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported rude or unhelpful staff, particularly at the deli and checkout, leading to negative shopping experiences.

Cleanliness

While some customers noted the store was clean, others reported unsanitary conditions in specific areas, such as the deli and bathrooms.

Product Quality

Multiple reviews highlighted issues with expired or poor-quality products, particularly in the produce and deli sections.

Stock Availability

Customers frequently mentioned problems with items being out of stock, especially sale items, and difficulties with online orders.

Pricing

Many customers expressed concerns about high prices compared to competitors, with some feeling that the value did not match the cost.
  • MM
    Mitch
    Oct 26, 2025
    1.0
    Linda in self checkout literally yelled at me and my 2 year old son because I didn’t understand some jewel app. Unreal and unacceptable. Another one of your employees watched it happed too! Had to tell Linda to leave, Apologized on her behalf, and gave me a gift card to make up for it I guess. Linda should not be employed there if she’s dealing with customers. I’d hate for another customer to be belittled and yelled at by her.
  • IC
    Ice Craft
    Oct 23, 2025
    5.0
    Always clean and stocked with good deals
  • JL
    JJ Lip
    Oct 21, 2025
    3.0
    It's a grocery store what do you want.
  • JW
    Joseph W.
    Oct 14, 2025
    1.0
    Digital clipping is the biggest hassle and not fair to seniors
  • JM
    james mcgrew
    Oct 2, 2025
    4.0
    I like Jewels because they always have a wide variety of choices available. The is usually clean and well stocked. However, they should better accommodate customers who choose not to self checkout.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!