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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(477 reviews)

Business Details

(815) 609-5570
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shorewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
955 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.2
477 reviews
5 stars
298
4 stars
84
3 stars
34
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of fast and friendly service, with some praising specific employees for their exceptional service, while others noted rude staff and inconsistent service.

Order Accuracy

Several reviews highlighted issues with incorrect orders and substitutions, leading to customer dissatisfaction.

Pricing Concerns

Many customers expressed frustration over higher prices compared to other locations, with some feeling that the value did not match the cost.

Cleanliness

Feedback indicated that while some customers found the location clean, others reported dirty tables and condiment areas.

Product Consistency

Customers appreciated the consistency of coffee quality, though there were complaints about stale donuts and incorrect drink preparations.
  • LC
    Lillian Chanda
    Feb 25, 2026
    1.0
    They suck
  • SO
    Sheri O.
    Jan 1, 2026
    5.0
    Our favorite local DD we go here almost everyday day and our coffee has been perfect almost every time and the few times it wasn’t they fixed it right away
  • EW
    Eve Woodson
    Dec 26, 2025
    5.0
    I never leave reviews but they practically had my coffee made 5 seconds after I paid. The service is great here and you’ll get your order super fast.
  • SS
    Studz
    Dec 18, 2025
    5.0
    Best dunkin around! Drink always Made correctl, no hidden fees!
  • TB
    Tom Da Bomb
    Dec 8, 2025
    1.0
    Something about Dunkin and their hot coffee. It’s almost always watered down. It’s either because they don’t know how to brew or management is saving money by putting less coffee grounds and hoping we don’t notice. Either way, pass on this Dunkin

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Shorewood, IL?

Dunkin' in Shorewood, IL is open Monday through Saturday from 4:30 AM to 11:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does the Dunkin' location in Shorewood offer delivery and pickup services?

Yes, Dunkin' Shorewood offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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