Dunkin'

4.2
476 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shorewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
955 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.2
476 reviews
5 stars
298
4 stars
84
3 stars
34
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, with many noting their orders were prepared rapidly.

Order Accuracy

There were multiple complaints about incorrect orders and inconsistent service, leading to customer frustration.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Pricing Issues

Customers expressed concerns about high prices compared to other locations, with some feeling the value did not match the cost.

Cleanliness

Feedback indicated mixed experiences regarding cleanliness, with some noting dirty tables and floors.
  • SO
    Sheri O.
    Jan 1, 2026
    5.0
    Our favorite local DD we go here almost everyday day and our coffee has been perfect almost every time and the few times it wasn’t they fixed it right away
  • EW
    Eve Woodson
    Dec 26, 2025
    5.0
    I never leave reviews but they practically had my coffee made 5 seconds after I paid. The service is great here and you’ll get your order super fast.
  • SS
    Studz
    Dec 18, 2025
    5.0
    Best dunkin around! Drink always Made correctl, no hidden fees!
  • TB
    Tom Da Bomb
    Dec 8, 2025
    1.0
    Something about Dunkin and their hot coffee. It’s almost always watered down. It’s either because they don’t know how to brew or management is saving money by putting less coffee grounds and hoping we don’t notice. Either way, pass on this Dunkin
  • MK
    Marissa K
    Nov 30, 2025
    4.0
    I’ll admit service is bare minimum. HOWEVER there is one specific employee that is fantastic. She’s probably in her 20’s - fair skinned, dark hair with maybe a reddish tint, and wears glasses. I normally go during the week around 9am and Sunday mornings. She is so friendly and when she isn’t working the window I see her making drinks, the drinks made by her are always the best. Other than this employee (who I wish I knew the name of to give her direct credit) this location is a typical DD.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Shorewood, IL?

Dunkin' in Shorewood, IL is open Monday through Saturday from 4:30 AM to 11:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does the Dunkin' location in Shorewood offer delivery and pickup services?

Yes, Dunkin' Shorewood offers both delivery and curbside pickup services.