Dunkin'

4.2
470 reviews
Decked Out Lattes
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Business Details

955 Brook Forest Ave, Shorewood, IL
60404, United States
(815) 609-5570
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shorewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
955 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.2
470 reviews
5 stars
294
4 stars
83
3 stars
34
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific staff members for their excellent customer interactions.

Order Accuracy

Several reviews noted issues with incorrect orders, particularly with missing items or substitutions without prior notification.

Pricing Concerns

Customers expressed dissatisfaction with higher prices compared to other locations, with some feeling that the value did not match the cost.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported dirty tables and floors, indicating inconsistency in maintenance.

Product Availability

Frequent complaints were made about the unavailability of popular items, leading to customer frustration and disappointment.
  • ML
    Maria Lopez
    5 days ago
    5.0
    I go to Greek islands in lombard this place is the next place to go if your you don't want to drive far because the food was just as good but with more portion for your money I will definitely RETURN
  • AA
    Akira
    Nov 16, 2025
    1.0
    I come to this Dunkin all the time and I always get half a dozen with coffee rolls and they charge $0.30 for each I add. But today the man inside had an attitude and said “we can’t do that”….like you’ve done it many times before and he had an attitude so I left and went to drive thru and asked to lady and guess what? She said “yes we can’t do it for a $0.30 up charge”. I work as a barista too so we are trained to not give attitude to customers. If you are upset about something don’t give me the customer an attitude. Don’t come to work with that energy and act like that!
  • DD
    D
    Nov 10, 2025
    1.0
    Gave me a cup of almost cold coffee that was hot at one pint of time. And it took 3 seconds to make? This place is a joke and disgusting
  • IT
    igor tineo
    Nov 2, 2025
    4.0
    Muy bueno
  • BB
    Becky Bylina
    Nov 1, 2025
    1.0
    I gone here a few times and the service is sub par but on the door it says they are open until 11pm both times it was before 10pm and the doors are locked. If your door hours say 11 then you should be open till then or post different hours!!!!
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Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Shorewood, IL?

Dunkin' in Shorewood, IL is open Monday through Saturday from 4:30 AM to 11:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does the Dunkin' location in Shorewood offer delivery and pickup services?

Yes, Dunkin' Shorewood offers both delivery and curbside pickup services.