Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen (Treat)
707 W Jefferson St Unit Q, Shorewood, IL
60404-7380, United States
Reviews
4.2
211 reviews
5 stars
116
4 stars
54
3 stars
18
2 stars
6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff friendliness; some customers reported rude and dismissive behavior, while others praised the staff as friendly and courteous.
Product Quality
Inconsistent quality of ice cream products; some customers enjoyed their treats, while others noted issues with melting and insufficient mix-ins.
Cleanliness
Reports of cleanliness issues, including unpleasant odors and unsanitary practices, contrasting with some positive mentions of cleanliness.
Operational Issues
Frequent complaints about the store not being open during stated hours and poor management affecting service quality.
Overall Experience
Customers have varied experiences, with some expressing loyalty and enjoyment, while others vow not to return due to service and product issues.
- ABAshton BarronNov 15, 20251.0Lady at counter were rude. She needs to be fired. Aggressively handed my party their ice cream. Then she proceeded to tell me not to unlock the door when my party was LEAVING. Not politely. Literally said “Don’t unlock the door.” This took place around 8:25 on November 15th. The girl with brown hair needs to be let go and needs to learn her manners.
- DCDenise CrusoeOct 15, 20253.0It was just ok nothing special
- EKEmily KOct 13, 20252.0The girls that work there are nice but I’ve never had an entire blizzard melt from my 3 minute car ride home as much as it does recently. I rather continue going to tcby where my froyo won’t melt into a soup
- ADA dude playing a dude disguised as another dudeOct 4, 20255.0We love our local Shorewood Dairy Queen. Thank you guys for your hard work throughout the years!
- JFjuan FigueroaSep 24, 20255.0Love the blizzards
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Shorewood, IL?
Dairy Queen (Treat) in Shorewood, IL is open daily from 12:00 PM to 9:00 PM.
Where is Dairy Queen (Treat) located?
It is located at 707 W Jefferson St Unit Q, Shorewood, IL 60404-7380, USA.
What type of products does Dairy Queen (Treat) specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) offer services for families and children?
Yes, they provide a family-friendly environment, booster seats, and are welcoming to children.
Can I order online or use a mobile app for deals at Dairy Queen (Treat)?
Yes, you can order online through their website and download their app for exclusive deals and mobile rewards.
Is Dairy Queen (Treat) wheelchair accessible and does it have outdoor seating?
Yes, Dairy Queen (Treat) is wheelchair accessible and offers outdoor seating for customers.
Does Dairy Queen (Treat) have restroom facilities on site?
Yes, restroom facilities are available at the location.
What nearby places can I visit after enjoying ice cream at Dairy Queen (Treat)?
After your visit, you can check out Divas Salon & Spa for beauty treatments or Rosati's Pizza for a meal nearby.
Are there any pet-related services near Dairy Queen (Treat)?
Yes, King Neptune's Pet World and Perky Paws Dog Grooming Salon are nearby for pet supplies and grooming needs.
How can nearby transit and services help me plan a visit to Dairy Queen (Treat)?
Nearby services like BMO Bank N.A Branches and State Farm insurance, as well as Elite Driving School, can be convenient stops around your visit to Dairy Queen (Treat).