Arby's

4.0
714 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3180 Green Mount Crossing Dr, Shiloh, IL
62269, United States

Hours

Reviews

4.0
714 reviews
5 stars
337
4 stars
200
3 stars
75
2 stars
34
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and inattentiveness.

Food Quality

Food quality varied, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

The restaurant was noted for being clean by many customers, although some mentioned issues with sticky floors and unsanitary conditions.

Availability Issues

Frequent reports of being out of menu items and inconsistent hours led to customer frustration.

Overall Experience

While some customers had positive experiences, a significant number expressed dissatisfaction with service and food quality.
  • GC
    Greg Carlile
    Dec 20, 2025
    5.0
    Can't go wrong with a beef& cheddar
  • HM
    Heather & Larry M
    Dec 3, 2025
    5.0
    The service here is the best. Excellent quality and value.
  • KJ
    Kara Jacob
    Nov 18, 2025
    5.0
    Ordered the Thanksgiving special sandwich. I really like it but I get the Swiss cheese removed because I want to fully taste the stuffing!
  • MO
    Margie Ottensmeier
    Oct 26, 2025
    5.0
    Great food, fast service
  • DR
    Dawn Rouggly
    Sep 28, 2025
    5.0
    It was good and food was hot