Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
483 reviews
5 stars
248
4 stars
121
3 stars
55
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rude behavior and unprofessionalism from employees and management.
Food Quality
Food quality is inconsistent; while some customers enjoy hot and well-prepared meals, others complain about cold, poorly made food and issues with order accuracy.
Cleanliness
The establishment is noted for its cleanliness, with several customers highlighting the well-kept environment.
Pricing Concerns
Many customers feel that prices are too high for the quality of food received, leading to dissatisfaction.
AR
A R
Jan 15, 2026
5.0
Good Burger. Good Fries. Great Coca-Cola. Pretty Quick Service for how busy it was at around 1pm Lunchtime. Got food quicker by parking and running in and out rather than wait for about 4 cars in the drive thru.
MF
Marissa Fleshner
Nov 20, 2025
1.0
We ordered a six piece honey BBQ and a four piece. When they messed up and wouldnt fix it we just asked the difference for the BBQ tenders and the girl in the window gold us 2 dollars. We just wanted to exchange to get our honey BBQ and we had to pay 14 extra bucks just to receive it. Worst service I've ever seen. Also not appropriate to then sit there and make jokes while your customers are still at the window. Last time ill be spending my money here. Ridiculous service again.
KS
Kimberly Strowmatt
Dec 1, 2022
4.0
Very clean restaurant, stop here alot never been disappointed!
LB
Lennon Bubb
Feb 8, 2019
4.0
Delicious food. Great workers. Overall a great time
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Shelbyville, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs.
Does Dairy Queen Grill & Chill in Shelbyville have outdoor seating and a drive-thru?
Yes, the restaurant offers both outdoor seating and a drive-thru service for customer convenience.
Can I order food online or through a mobile app from this Dairy Queen location?
Yes, you can use their mobile app for exclusive deals and place orders online for pickup.
Is the Shelbyville Dairy Queen accessible for customers with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
What is the phone number to contact Dairy Queen Grill & Chill in Shelbyville?
You can reach them at +1 217-774-3632.
How can nearby places like Verizon or Casey's General Store assist me when visiting Dairy Queen Grill & Chill?
Verizon nearby can help you with mobile service needs before or after your visit, while Casey's General Store offers convenience items and gas if you're traveling to or from Dairy Queen.
Are there any automotive services close to Dairy Queen Grill & Chill for quick car maintenance?
Yes, Pro-Lube Of Shelbyville and Neal Tire and Auto Service are nearby, which is convenient if you need vehicle oil changes or tire services during your visit.
What entertainment or recreational spots are near Dairy Queen Grill & Chill?
Wilma's, an arcade and amusement park, is nearby and could be a fun place to visit before or after enjoying your meal.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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