Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
482 reviews
5 stars
246
4 stars
119
3 stars
56
2 stars
18
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality has declined according to several reviews, with complaints about overcooked items, incorrect orders, and poor portion sizes.
Cleanliness
The establishment is noted for its cleanliness, with many customers appreciating the well-kept environment.
Pricing
Customers express concerns about rising prices and the perceived value of the food, with some feeling it is too expensive for the quality received.
Speed of Service
Service speed is generally praised, with many customers reporting quick service, although some have experienced long wait times.
- MFMarissa Fleshner4 days ago1.0We ordered a six piece honey BBQ and a four piece. When they messed up and wouldnt fix it we just asked the difference for the BBQ tenders and the girl in the window gold us 2 dollars. We just wanted to exchange to get our honey BBQ and we had to pay 14 extra bucks just to receive it. Worst service I've ever seen. Also not appropriate to then sit there and make jokes while your customers are still at the window. Last time ill be spending my money here. Ridiculous service again.
- LLLike-A-Boss-559xSep 1, 20255.0🙂 good service 🤞
- JHJeanie HuttonAug 25, 20255.0Quick service. Meal was well made and as ordered.
- TMThomas MillerAug 22, 20251.0Shelbyville Dairy Queen does not observe national food promotions that you see on television.
- MHMariah HillAug 18, 20255.0Love going here, the food is always piping hot, and the ice cream is freezin cold! Perfect pit stop for lunch or after a long day you get to reward yourself with a treat
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Shelbyville, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs.
Does Dairy Queen Grill & Chill in Shelbyville have outdoor seating and a drive-thru?
Yes, the restaurant offers both outdoor seating and a drive-thru service for customer convenience.
Can I order food online or through a mobile app from this Dairy Queen location?
Yes, you can use their mobile app for exclusive deals and place orders online for pickup.
Is the Shelbyville Dairy Queen accessible for customers with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
What is the phone number to contact Dairy Queen Grill & Chill in Shelbyville?
You can reach them at +1 217-774-3632.
How can nearby places like Verizon or Casey's General Store assist me when visiting Dairy Queen Grill & Chill?
Verizon nearby can help you with mobile service needs before or after your visit, while Casey's General Store offers convenience items and gas if you're traveling to or from Dairy Queen.
Are there any automotive services close to Dairy Queen Grill & Chill for quick car maintenance?
Yes, Pro-Lube Of Shelbyville and Neal Tire and Auto Service are nearby, which is convenient if you need vehicle oil changes or tire services during your visit.
What entertainment or recreational spots are near Dairy Queen Grill & Chill?
Wilma's, an arcade and amusement park, is nearby and could be a fun place to visit before or after enjoying your meal.