Wendy's

3.8
1017 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9335 Irving Park Rd, Schiller Park, IL
60176, United States

Hours

Reviews

3.8
1,017 reviews
5 stars
448
4 stars
223
3 stars
136
2 stars
66
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Numerous reviews mentioned cold or stale food, with some customers expressing disappointment in the freshness.

Customer Service

While some employees received praise for their friendliness, many reviews highlighted rude staff and poor service experiences.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior and lack of training for staff.
  • DS
    Dan Sabel
    Dec 26, 2025
    1.0
    This is the worst Wendy’s in the country. Last 3 times there my order was missing at least 1 item as well as Nono of the food was fresh. Food was either cold or chicken had been sitting them out back in fryer to heat up. This place should not be in operation and I will do what I can to make sure they aren’t. Absolutely horrible!
  • NM
    Nena Mercedes
    Dec 3, 2025
    1.0
    I was there today about 3:00 they had me pull on the side because they said they were making it fresh I waited 10 minutes just to have everything cold the sandwich’s the nuggets everything and put no napkins or fork for my cheese fries highly disappointed and will never go there again
  • EB
    E B
    Nov 26, 2025
    1.0
    The worst restaurant ever with unprofessional employees and always wrong order with a long wait, specifically the Indian lady that work there, she is so rude.
  • AR
    Aliyah Rivera
    Nov 4, 2025
    1.0
    Manager is ignorant wants to try to charge extra for 1 or 2 sauces as if they come out there paychecks if I ordered food and paid with my hard earned money I should not have to pay extra for 1 or 2 sauces to enjoy my food. I won’t be back to this location. Rude employees act like they don’t like there job and overall the atmosphere of this location is horrible does not even feel welcoming I won’t spend my money here again!
  • GD
    German Duarte
    Sep 22, 2025
    1.0
    No ponen atención a lo que uno pide. Dan cualquier cosa !!

Frequently Asked Questions About Wendy's

Is Schiller Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 8:00 AM to 1:00 AM.