Wendy's

4.0
619 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1871 Golf Road, Schaumburg, IL
60194, United States

Hours

Reviews

4.0
619 reviews
5 stars
310
4 stars
140
3 stars
73
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff receiving high praise for friendliness and efficiency, while others are reported as rude or inattentive.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and delicious meals, others report cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly in drive-thru and pickup situations.

Pricing Concerns

Some customers feel that prices have increased without a corresponding increase in quality, particularly regarding dipping sauces and meal sizes.
  • JJ
    Jonathan
    Nov 19, 2025
    5.0
    The night shift people are absolutely goated 🐐. ESPECIALLY the one guy who made my frosty. He needs a 50% raise IMMEDIATELY. If he gets fired or let go, I will literally go on a rampage. He needs a promotion and a raise. 100000000000/10
  • WC
    William Conway
    Oct 9, 2025
    1.0
    This place used to be one of my favorite places to come grab fast food as it’s close to where I live. But now they’re trying to charge $.50 apiece for dipping sauce that should come with a meal for free.. It’s really petty on their part. And their excuse is that the sauce container got bigger. OK, good now it’s a regular size of every other restaurant sauce containers. Then this little Mexican lady manager had some Snarky little remark to say back to me when I wasn’t even talking to her. I’ll be taking my money elsewhere now. The workers act like the dipping sauce comes out of their pocket
  • TT
    tony
    Sep 17, 2025
    5.0
    The cashier tonight 9/17/2025 had a really nice attitude taking my order. I had a coupon for some nuggets. After a few tries it wasn’t working. Luckily he was able to figure it out and I was happy 😆
  • JC
    Jeff Carlo
    Sep 13, 2025
    5.0
    Arrived about 5pm. Bathroom was clean and looked it's been kept. Waited a bit for the change of front cashiers. Lobby was well maintained. Took advantage of the special value meal. Our food was very fresh. The staff was being directed by the manager. He explained about procedures and showed urgency to get the drawer counted down and get the front counter opened up. Nice job.
  • RM
    rich moy
    Aug 29, 2025
    3.0
    Check your pickup orders cuase they forget items pretty often, smaller things like sauce

Frequently Asked Questions About Wendy's

Is 1871 Golf Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 1871 Golf Road, Schaumburg, IL?

The drive-thru at this Wendy's is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to midnight on Sunday.