Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and lack of attention.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with missing items or wrong food being served.
Value for Money
Customers express mixed feelings about pricing, with some finding meals to be a good value while others feel prices have increased without corresponding quality.
WC
William Conway
Oct 9, 2025
1.0
This place used to be one of my favorite places to come grab fast food as it’s close to where I live. But now they’re trying to charge $.50 apiece for dipping sauce that should come with a meal for free.. It’s really petty on their part. And their excuse is that the sauce container got bigger. OK, good now it’s a regular size of every other restaurant sauce containers. Then this little Mexican lady manager had some Snarky little remark to say back to me when I wasn’t even talking to her. I’ll be taking my money elsewhere now. The workers act like the dipping sauce comes out of their pocket
TT
tony
Sep 17, 2025
5.0
The cashier tonight 9/17/2025 had a really nice attitude taking my order. I had a coupon for some nuggets. After a few tries it wasn’t working. Luckily he was able to figure it out and I was happy 😆
JC
Jeff Carlo
Sep 13, 2025
5.0
Arrived about 5pm.
Bathroom was clean and looked it's been kept.
Waited a bit for the change of front cashiers.
Lobby was well maintained.
Took advantage of the special value meal.
Our food was very fresh.
The staff was being directed by the manager.
He explained about procedures and showed urgency to get the drawer counted down and get the front counter opened up.
Nice job.
RM
rich moy
Aug 29, 2025
3.0
Check your pickup orders cuase they forget items pretty often, smaller things like sauce
RG
Richard Ganzer
Aug 20, 2025
1.0
My wife and I went here for a late night meal. We ordered 2 bacon double stacks and neither one had bacon. My burger was so greasy the bun was mush. I had to through it out. They do whatever they want late. No respect at all for paying customers. I would drive 2 towns away before I would ever go back here. We don't have money for fast food, so when we go we expect for our money to be respected. I feel like this store stole from me. It makes me sick.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Schaumburg, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Schaumburg, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 885-4563.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1871 Golf Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Schaumburg, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 1871 Golf Road, Schaumburg, IL?
The drive-thru at this Wendy's is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does the Wendy's at 1871 Golf Road serve breakfast?
Yes, this location serves breakfast with a variety of combos, croissant and biscuit sandwiches, coffee, and sides available.
Is delivery available from this Wendy's location?
Delivery is available in select areas. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What payment methods are accepted at Wendy's on Golf Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu and pricing for this location?
You can view the menu and pricing for this location at https://menu.wendys.com/ or on the Wendy's mobile app after selecting the location.
How can I contact Wendy's at 1871 Golf Road for questions or feedback?
You may contact Wendy's via their Customer Care team through live chat or phone at 888-624-8140, or call the restaurant directly at (847) 885-4563.
Does this Wendy's offer dine-in, drive-thru, and takeout options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
Are there any nearby medical services close to Wendy's at 1871 Golf Road?
Yes, the Minute Clinic and Krishna Patel, MD - Schaumburg Office are nearby medical centers accessible if you need healthcare services before or after your visit.
What are some nearby dining options around Wendy's at 1871 Golf Road?
Nearby dining options include Chai Corner Cafe, Great Chicago Pizza, Schaumburg Ale House, Jo Jo's Restaurant, Inchin's Bamboo Garden, Daruma Restaurant, and Hakka Wok, offering various cuisines to explore before or after your meal at Wendy's.
Are there convenience stores or essential services near Wendy's at 1871 Golf Road?
Yes, 7-Eleven convenience store and gas station, CVS Pharmacy, LibertyX Bitcoin ATM, and Western Union money transfer services are close by for your convenience.