Wendy's

4.0
616 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1871 Golf Road, Schaumburg, IL
60194, United States

Hours

Reviews

4.0
616 reviews
5 stars
308
4 stars
139
3 stars
73
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and lack of attention.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with missing items or wrong food being served.

Value for Money

Customers express mixed feelings about pricing, with some finding meals to be a good value while others feel prices have increased without corresponding quality.
  • WC
    William Conway
    Oct 9, 2025
    1.0
    This place used to be one of my favorite places to come grab fast food as it’s close to where I live. But now they’re trying to charge $.50 apiece for dipping sauce that should come with a meal for free.. It’s really petty on their part. And their excuse is that the sauce container got bigger. OK, good now it’s a regular size of every other restaurant sauce containers. Then this little Mexican lady manager had some Snarky little remark to say back to me when I wasn’t even talking to her. I’ll be taking my money elsewhere now. The workers act like the dipping sauce comes out of their pocket
  • TT
    tony
    Sep 17, 2025
    5.0
    The cashier tonight 9/17/2025 had a really nice attitude taking my order. I had a coupon for some nuggets. After a few tries it wasn’t working. Luckily he was able to figure it out and I was happy 😆
  • JC
    Jeff Carlo
    Sep 13, 2025
    5.0
    Arrived about 5pm. Bathroom was clean and looked it's been kept. Waited a bit for the change of front cashiers. Lobby was well maintained. Took advantage of the special value meal. Our food was very fresh. The staff was being directed by the manager. He explained about procedures and showed urgency to get the drawer counted down and get the front counter opened up. Nice job.
  • RM
    rich moy
    Aug 29, 2025
    3.0
    Check your pickup orders cuase they forget items pretty often, smaller things like sauce
  • RG
    Richard Ganzer
    Aug 20, 2025
    1.0
    My wife and I went here for a late night meal. We ordered 2 bacon double stacks and neither one had bacon. My burger was so greasy the bun was mush. I had to through it out. They do whatever they want late. No respect at all for paying customers. I would drive 2 towns away before I would ever go back here. We don't have money for fast food, so when we go we expect for our money to be respected. I feel like this store stole from me. It makes me sick.

Frequently Asked Questions About Wendy's

Is 1871 Golf Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.