Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some staff receiving high praise for friendliness and efficiency, while others are reported as rude or inattentive.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and delicious meals, others report cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, particularly in drive-thru and pickup situations.
Pricing Concerns
Some customers feel that prices have increased without a corresponding increase in quality, particularly regarding dipping sauces and meal sizes.
JJ
Jonathan
Nov 19, 2025
5.0
The night shift people are absolutely goated 🐐. ESPECIALLY the one guy who made my frosty. He needs a 50% raise IMMEDIATELY. If he gets fired or let go, I will literally go on a rampage. He needs a promotion and a raise. 100000000000/10
WC
William Conway
Oct 9, 2025
1.0
This place used to be one of my favorite places to come grab fast food as it’s close to where I live. But now they’re trying to charge $.50 apiece for dipping sauce that should come with a meal for free.. It’s really petty on their part. And their excuse is that the sauce container got bigger. OK, good now it’s a regular size of every other restaurant sauce containers. Then this little Mexican lady manager had some Snarky little remark to say back to me when I wasn’t even talking to her. I’ll be taking my money elsewhere now. The workers act like the dipping sauce comes out of their pocket
TT
tony
Sep 17, 2025
5.0
The cashier tonight 9/17/2025 had a really nice attitude taking my order. I had a coupon for some nuggets. After a few tries it wasn’t working. Luckily he was able to figure it out and I was happy 😆
JC
Jeff Carlo
Sep 13, 2025
5.0
Arrived about 5pm.
Bathroom was clean and looked it's been kept.
Waited a bit for the change of front cashiers.
Lobby was well maintained.
Took advantage of the special value meal.
Our food was very fresh.
The staff was being directed by the manager.
He explained about procedures and showed urgency to get the drawer counted down and get the front counter opened up.
Nice job.
RM
rich moy
Aug 29, 2025
3.0
Check your pickup orders cuase they forget items pretty often, smaller things like sauce
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 1871 Golf Road, Schaumburg, IL?
The drive-thru at this Wendy's is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does the Wendy's at 1871 Golf Road serve breakfast?
Yes, this location serves breakfast with a variety of combos, croissant and biscuit sandwiches, coffee, and sides available.
Is delivery available from this Wendy's location?
Delivery is available in select areas. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What payment methods are accepted at Wendy's on Golf Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu and pricing for this location?
You can view the menu and pricing for this location at https://menu.wendys.com/ or on the Wendy's mobile app after selecting the location.
How can I contact Wendy's at 1871 Golf Road for questions or feedback?
You may contact Wendy's via their Customer Care team through live chat or phone at 888-624-8140, or call the restaurant directly at (847) 885-4563.
Does this Wendy's offer dine-in, drive-thru, and takeout options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
Are there any nearby medical services close to Wendy's at 1871 Golf Road?
Yes, the Minute Clinic and Krishna Patel, MD - Schaumburg Office are nearby medical centers accessible if you need healthcare services before or after your visit.
What are some nearby dining options around Wendy's at 1871 Golf Road?
Nearby dining options include Chai Corner Cafe, Great Chicago Pizza, Schaumburg Ale House, Jo Jo's Restaurant, Inchin's Bamboo Garden, Daruma Restaurant, and Hakka Wok, offering various cuisines to explore before or after your meal at Wendy's.
Are there convenience stores or essential services near Wendy's at 1871 Golf Road?
Yes, 7-Eleven convenience store and gas station, CVS Pharmacy, LibertyX Bitcoin ATM, and Western Union money transfer services are close by for your convenience.