Wendy's

4.0
904 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1750 E. Higgins Road, Schaumburg, IL
60173, United States

Hours

Reviews

4.0
904 reviews
5 stars
449
4 stars
233
3 stars
104
2 stars
42
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Quality

Several reviews mentioned issues with food temperature and taste, including complaints about cold or bland items.

Cleanliness

Multiple customers noted that the restaurant, including bathrooms, was not clean and had sticky surfaces.

Order Accuracy

There were frequent complaints about incorrect orders and misunderstandings during the ordering process.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for being rude or unprofessional.
  • AS
    Annie Shapiro
    Nov 1, 2025
    1.0
    Chicken nuggets were cold and and they charge extra for more than zero bbq sauce
  • SS
    sciskows90
    Oct 29, 2025
    1.0
    Got some rude rude rude employees here in the morning. I've been coming for breakfast before 8 o'clock all the time for the last year since it's close to my job. They apparently switched their hours to open at 8 AM now no big deal, right? but there was no signage, no warning, nothing. I pull in this morning and one of their workers was getting out of her car. Now with the biggest eyes and the rudest most disgusted tone "we open at 8. Now we open at 8. We're closed." She stared me down until I statted to back the ten feet out of their solid one way driveway. Just rude.
  • TC
    Timothy “Tim” Churchwell, CCIM
    Oct 8, 2025
    1.0
    Stay away! Lady working drive theu at 10:30 was rude and obnoxious.
  • GA
    Gayathri Alla
    Sep 16, 2025
    1.0
    Worst service ever
  • KJ
    K.O. Johnson
    Sep 15, 2025
    1.0
    The Jr. Bacon cheeseburger was not hot enough. The water in the drink station is horrible,making the pop taste wrong. I tried two flavors. They can blame municipal water all they want. But it's their job to sell proper tasting stuff. Get water filters or something. Maybe go to a city council meeting? Horrible drinks

Frequently Asked Questions About Wendy's

Is 1750 E. Higgins Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.