Subway

3.9
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Schaumburg Subway® Restaurant at 708 E Higgins Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
708 E Higgins Rd, Schaumburg, IL
60173, United States

Hours

Reviews

3.9
199 reviews
5 stars
112
4 stars
28
3 stars
12
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness, with some customers praising fresh ingredients while others reported stale bread and poorly made sandwiches.

Customer Service

Customer service experiences varied widely; some praised friendly and accommodating staff, while others reported rude behavior and poor communication.

Cleanliness

The cleanliness of the restaurant received positive feedback, with many noting a clean and organized environment, although some reported unsanitary conditions.

Coupon Issues

Several customers expressed frustration over coupon acceptance and unclear policies regarding promotions.

Overall Experience

While some customers had excellent experiences and plan to return, others had negative experiences that deterred them from coming back.
  • KS
    Kate Sweder
    Oct 25, 2025
    1.0
    Overpaid for not fresh sandwitches. Ingredients and bread not fresh, avoid.
  • SS
    Sami Soo
    Oct 21, 2025
    1.0
    Steak sandwich had barely any meat! They have a metal barrier so you can't see them making the sandwich, now I know why. Will never go back again, waste of money!
  • II
    Irene
    Aug 29, 2025
    1.0
    I had a disappointing experience at this store. I brought a coupon and asked if they offered the new sandwich, “Chicken with Avocado.” The owner said they didn’t have it, but offered to add avocado free of charge to any sandwich I chose. I appreciated the gesture and selected sandwich #20. However, when I presented the coupon at checkout, he said it couldn’t be applied to my choice. I asked which sandwiches were eligible, and he vaguely mentioned “turkey” and “ham.” I then asked him to simply tell me the item numbers that qualified. He said none of the sandwiches listed on the board were eligible. It was frustrating that he couldn’t clearly explain which sandwiches the coupon applied to—especially since I’ve used coupons here before without issue. Communication was also difficult, as the owner had a strong accent and was hard to understand. When I asked about the avocado he had promised earlier, he suddenly said it wasn’t free, contradicting what he’d told me at the start. To make matters worse, there was a metal barrier blocking the sandwich prep area, so I couldn’t see the process of adding meat and cheese. It felt oddly secretive and made the experience even more uncomfortable—leaving me wondering why that part of the preparation was hidden from view. In the end, I couldn’t use the coupon, paid full price ($12.99 vs $6.99 coupon price), and left without any clarity on what the coupon was actually valid for. If the store doesn’t accept coupons, they should clearly post that on the front door. It would save customers time, money, and the frustration of dealing with inconsistent service and poor communication. I don't think I will go back to this store again.
  • MR
    Matias Rosales
    Aug 6, 2025
    5.0
    I am a frequent customer at this location and always order pick up at least once a week. The staff is extremly friendly and comforting and the service is always excelent. The subs are great and always prepared with care.
  • WK
    WHITE KNIGHT
    Aug 4, 2025
    3.0
    I stopped in for a tuna sandwich and was pleasantly surprised to find the tuna freshly made. The ingredients were very fresh overall, and it’s clear this location cares about food quality and freshness something I can’t say for every Subway I’ve visited. The staff were friendly and welcoming, which made the experience even better. The store itself was extremely clean, well-organized, and had a comfortable, enjoyable atmosphere. Even though it was an overall good experience, I think $17.47 for a tuna sandwich was a little steep. For the price point, I’d say this was still an excellent experience, and I’ll definitely keep this location in mind for future visits.

Frequently Asked Questions About Subway

What is the address and contact number of this Subway location?

This Subway is located at 708 E Higgins Rd, Schaumburg, IL 60173, US. You can reach them at +1 847-885-0416.

What are the operating hours of the Subway at 708 E Higgins Rd?

The restaurant is open Monday to Friday from 8:00 AM to 9:30 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.