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Subway

3.8
(206 reviews)

Business Details

708 E Higgins Rd, Schaumburg, IL
60173, United States
(847) 885-0416
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Schaumburg Subway® Restaurant at 708 E Higgins Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
708 E Higgins Rd, Schaumburg, IL
60173, United States

Hours

Reviews

3.8
206 reviews
5 stars
114
4 stars
28
3 stars
13
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor communication.

Food Quality

Many customers expressed dissatisfaction with the freshness and quality of the food, citing stale ingredients and poorly made sandwiches.

Cleanliness

The cleanliness of the restaurant received positive remarks from some customers, but others reported unsanitary conditions and a dirty environment.

Order Accuracy

Several reviews highlighted issues with order accuracy, including incorrect items and refusal to honor coupons.
  • SM
    Shelly Mandich
    Feb 19, 2026
    5.0
    Visited this location this evening and had a great experience. The service was amazing, and the gentleman working there was extremely kind, patient, and welcoming. It’s rare to get service like that, and it truly made my night. Will definitely be back.
  • CG
    Cameron Gray
    Feb 13, 2026
    1.0
    Nice people but I Lowkey made a shit sandwich
  • K
    Kali ᓚᘏᗢ
    Jan 31, 2026
    1.0
    I’m never returning to this subway ever again. I’m still not sure I even want to order from a subway period. After accidentally placing my pickup order to this location instead of a closer one, I called this location to cancel my order (legit less than 1-2 mins after placing it). The manager who was there and the first employee who I talked to, both had hung up on me after I got upset. Why was I even more upset you ask? Well they kept telling me to get my refund online, but when I talked to the subway employee at the location I was meaning to pick up my order at, he told me the only way to get refunds was to call the location you placed the order at to cancel. Why are your employees lying about how to get a refund??? Needless to say that’s theft and I submitted a customer service survey online and tried contacting their awful customer service with no answer. Subways are independently owned I think or however that works where one location isn’t connected with the others, maybe franchise? Well either way, avoid placing orders at the LEAST on their app…. Because they basically just refused a refund and took my money even though I called them right away. Also the manager who kept hanging up on me and left the phone sit on the table so you could ignore me, I hope you don’t have a job after this. The most unbelievably rude employees I’ve EVER encountered.
  • JT
    Jake Tarpey
    Jan 4, 2026
    1.0
    Showed up over 2+ hours before closing time tonight and nobody was there. Thanks!
  • DM
    Donna Mohammadi-Oroujeh
    Jan 2, 2026
    2.0
    Does not give extra of anything, if you ask for extra they'll put 1-2 more and say they can't put more without an extra charge. Puts very little of the vegetables, sandwiches not good.

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