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Smashburger

4.6
(3040 reviews)

Business Details

1721 E Golf Rd., Schaumburg, IL
60173, United States
(847) 380-5991

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1721 E Golf Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.6
3,040 reviews
5 stars
2,420
4 stars
307
3 stars
67
2 stars
67
1 star
179

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food, particularly the burgers and fries, noting they were delicious and well-prepared.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing rude staff or delays in food delivery.

Staff Friendliness

Many customers appreciated the friendly and helpful demeanor of the staff, with specific mentions of individual employees providing excellent service.

Cleanliness Concerns

A few reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
  • LL
    Lauren
    4 days ago
    1.0
    Not a single thing went right tonight. There was an inch of water under our first table. All tables filthy. The kitchen blaring rap music. Saw cross contamination with my own eyes. The cook was on his phone with same gloves to handle our food. Just unbelievable. Where’s the manager at?
  • JL
    Joseph Lipsky
    5 days ago
    2.0
    The food was fine absolutely terrible service rude workers dirty looks After paying $40 for two burgers, Not what I expected at all would not recommend
  • AE
    Allen Eady
    Feb 18, 2026
    5.0
    I got the bacon stack double and hands done one of the best burgers I've had. Definitely will be coming back and telling my friends and family 👍
  • RC
    Randy Creighton
    Feb 14, 2026
    5.0
    Vaniya was fantastic today. System went down, was super busy and she crushed it. Smiled the entire time, was super friendly. And the food was great!
  • BW
    Brian Walter
    Feb 4, 2026
    1.0
    Order delivered cold tried calling three times to this restaurant. Nobody answers the phone $30 burger and fries. Should say the driver didn’t bring it in a warm bag or anything. So maybe more delivery issue but there’s no actionable way to submit other than calling

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger serves handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are Smashburger's opening hours?

Smashburger is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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