Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the food, particularly the burgers and fries, noting they were delicious and well-prepared.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude staff or delays in food delivery.
Staff Friendliness
Many customers appreciated the friendly and helpful demeanor of the staff, with specific mentions of individual employees providing excellent service.
Cleanliness Concerns
A few reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
LL
Lauren
4 days ago
1.0
Not a single thing went right tonight. There was an inch of water under our first table. All tables filthy. The kitchen blaring rap music. Saw cross contamination with my own eyes. The cook was on his phone with same gloves to handle our food. Just unbelievable. Where’s the manager at?
JL
Joseph Lipsky
5 days ago
2.0
The food was fine absolutely terrible service rude workers dirty looks After paying $40 for two burgers, Not what I expected at all would not recommend
AE
Allen Eady
Feb 18, 2026
5.0
I got the bacon stack double and hands done one of the best burgers I've had. Definitely will be coming back and telling my friends and family 👍
RC
Randy Creighton
Feb 14, 2026
5.0
Vaniya was fantastic today. System went down, was super busy and she crushed it. Smiled the entire time, was super friendly. And the food was great!
BW
Brian Walter
Feb 4, 2026
1.0
Order delivered cold tried calling three times to this restaurant. Nobody answers the phone $30 burger and fries.
Should say the driver didn’t bring it in a warm bag or anything. So maybe more delivery issue but there’s no actionable way to submit other than calling
Smashburger serves handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are Smashburger's opening hours?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout options.
Can I order Smashburger's food online?
Yes, you can order Smashburger's food online through their website or mobile app.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families and offers wheelchair accessible entrance, parking, seating, and restrooms, along with high chairs for children.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner every day.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments. They do not require cash only.
What nearby restaurants can I visit if I want different dining options?
Nearby dining options include Kura Revolving Sushi Bar for Japanese cuisine, MOD Pizza for pizza, and Naf Naf Grill for Middle Eastern Mediterranean dishes.
Are there cafes near Smashburger where I can grab coffee before or after my meal?
Yes, there are multiple Starbucks locations near Smashburger where you can enjoy coffee.
What entertainment or shopping spots are close to Smashburger for a full day out?
Close to Smashburger, you can visit GameStop for video games and electronics, Diamonds Direct for jewelry shopping, and JCPenney for retail and clothing.
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Certified February 22, 2026Yext Knowledge Graph
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