Smashburger

4.5
2746 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1721 E Golf Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.5
2,746 reviews
5 stars
2,177
4 stars
273
3 stars
62
2 stars
66
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the deliciousness and freshness of the burgers and fries.

Service

Many reviews highlighted the friendly and attentive service from staff, particularly mentioning specific employees like Alex and Bri.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing to a positive dining experience.

Atmosphere

The atmosphere was described as nice and welcoming, although some found the music too loud.

Speed of Service

While many enjoyed quick service, some customers reported slow service during their visits, particularly when the restaurant was understaffed.
  • KP
    K P
    2 days ago
    3.0
    The staff were nice, and the food was ok, the hamburgers were slightly bigger than McDonalds though, and expensive. The total with taxes was over $30 for my friend and I to each have smashburgers, fries and drinks.
  • RC
    Raisa Curiel
    Nov 16, 2025
    5.0
    First time in here. food was bomb! The Young man greeted us immediately after entering with a warm and welcoming greeting. Young lady bri that took our order was real nice! Knowledgeable and patient the whole place was a vibe!!
  • MM
    mtuffguy25
    Nov 16, 2025
    5.0
    Very clean. Our server Bri is extremely courteous, and the food was insanely good. 1st time customer. Wowed by how fresh everything is. Open kitchen is nice and clean. Dining room was spotless. All around an amazing experience. You just got new customers. Thank you again!
  • RK
    Robert Kroll
    Nov 10, 2025
    5.0
    We were greeted upon entry and the cashiere was very helpful with helping me decide between two menu items. I ended up choosing the Smoked Brisket Bacon Double with Crispy Brussel Sprouts. The food was so good I ended up eating it all before I thought to take a picture for this review. The dinning area as well as the bathrooms were well maintained and spotless as well.
  • SK
    Shahzad Kazi
    Nov 7, 2025
    1.0
    High priced mediocre food with extremely poor service. As I got to the counter the young lady behind the counter stepped away to the back. There were people waiting. She came back after 10 minutes and then walked out of the store. After a 15 minute wait came back and took my order and gave me a number. Shortly afterwards a man who seemed to be a supervisor took away the number card. As the orders were being announced by order number, I had to go and recover my card. This person also left the store. As I waited for my food, the young lady walked away from the counter again. At least 3 customers who were waiting in line left the store without ordering.

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger serves handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are Smashburger's opening hours?

Smashburger is open daily from 10:30 AM to 10:00 PM.