Papa Johns Pizza

3.2
238 reviews
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Business Details

16D E GOLF RD., Schaumburg, IL
60173, United States
(847) 843-7272
https://locations.papajohns.com/united-states/il/60173/schaumburg/16d-e-golf-rd.
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About

Pizza Restaurant
At Papa Johns Pizza in Schaumburg, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Schaumburg pizza for any occasion. Call us for pizza delivery in Schaumburg or stop by 16D E GOLF RD. for carryout to order the best pizza in Schaumburg, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
16D E GOLF RD., Schaumburg, IL
60173, United States

Hours

Reviews

3.2
238 reviews
5 stars
95
4 stars
33
3 stars
18
2 stars
12
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and unprofessional behavior.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staffing Issues

Several customers noted that the location often operates with insufficient staff, resulting in delays and overwhelmed employees.

Food Quality

While some customers praised the pizza and wings, others reported issues with cold, undercooked, or poorly made food.

Management Concerns

Feedback indicated dissatisfaction with management, including unhelpful responses to complaints and lack of accountability.
  • AM
    Ana M Medina
    Oct 31, 2025
    1.0
    First time and last time I order here really bad service
  • EW
    E W
    Oct 19, 2025
    1.0
    Single person working and they are on the phone for 5m. All I want to do is pick up a pizza.
  • DM
    Daniel Maslivyi
    Oct 10, 2025
    5.0
    “This place is honestly the best thing that’s ever happened to me! I accidentally left my pizza on the roof of my car and drove off 😅 Someone brought it back to the restaurant, and the manager actually called me to say they’d make me a brand new one. Now this is officially my favorite pizza spot — amazing brand and absolutely the best customer service ever! 👌🍕❤️”
  • SM
    Shannon Maglaya
    Sep 25, 2025
    3.0
    The cashier was very friendly and apologetic about the wait, but they didn’t start the pizza until I arrived and I had placed my online order about 20 minutes prior to arriving. I believe this is because they only had one person working in the entire store and if that one person got a big order, they were swamped.
  • AA
    Asham Asham
    Sep 12, 2025
    4.0
    Great place. Highly recommend!
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza Schaumburg?

Papa Johns Pizza Schaumburg offers both delivery and takeout daily from 9:30 AM to 1:00 AM.

Does Papa Johns Pizza Schaumburg provide contactless delivery options?

Yes, they offer no-contact delivery services to ensure safety and convenience for customers.