Papa Johns Pizza

3.2
244 reviews
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Business Details

16D E GOLF RD., Schaumburg, IL
60173, United States
(847) 843-7272
https://locations.papajohns.com/united-states/il/60173/schaumburg/16d-e-golf-rd.
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Schaumburg, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Schaumburg pizza for any occasion. Call us for pizza delivery in Schaumburg or stop by 16D E GOLF RD. for carryout to order the best pizza in Schaumburg, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
16D E GOLF RD., Schaumburg, IL
60173, United States

Hours

Reviews

3.2
244 reviews
5 stars
95
4 stars
33
3 stars
18
2 stars
12
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, poor customer service, and unprofessional behavior from staff.

Food Quality

While some customers praised the pizza and wings, others complained about cold, undercooked, or incorrect orders.

Staffing Problems

Many reviews highlighted understaffing as a major issue, leading to delays and poor service.

Positive Experiences

A few customers shared positive experiences with friendly staff and good food, indicating that there are some dedicated employees.
  • UL
    usardor L
    Dec 29, 2025
    1.0
    Get rid of that young girl and young guy working with her on Dec 29, 2025 at 7 pm. I walked in with bright red color delivery bag and stood there for 20 mins. How can you not see me. They just ignored me. My order had been ready placed on the rack. Because I saw it when I walked in. These two were too lazy to communicate with me. The girl in the kitchen was tossing things around on the floor. She was angry because she must hate this job. I ran out of patience and asked the guy about my order. He then handed me those 2 pizzas which I saw on the rack when I walked in. Waste of time people. Zero communication and unprofessional. I stopped eating from this location and I'm not delivering from here anymore.
  • AV
    Abby Vallejo
    Dec 25, 2025
    1.0
    12/25/25 Walked in to place an order and the cashier didn’t acknowledge me at all. Instead, she went and got a Hispanic kitchen worker to help me, clearly assuming I didn’t speak English based on how I look. After the worker greeted me in Spanish, the cashier walked away laughing. I do speak English, but that shouldn’t matter — no customer should be treated this way. Very uncomfortable and unprofessional experience. 0/10 stars. Get better workers.
  • AR
    Adam Rodriguez
    Dec 10, 2025
    1.0
    Waiting on a pizza for 30 mins, still not even made yet. Old guy has an attitude also..
  • SR
    Sri R
    Dec 2, 2025
    1.0
    The rating is for the management and not the workers in this location. The location is very understaffed, 1-2 young people working on pizzas, attending phones and packing/attending walkins. I placed an order and it took me 65 mins from when I placed an order to when I picked up. There were 7 other people who waited atleast 45 mins for their order. The worker said they have been backed up for atleast 3 hours. This will be our last time ordering from this location.
  • AM
    Ana M Medina
    Oct 31, 2025
    1.0
    First time and last time I order here really bad service
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza Schaumburg?

Papa Johns Pizza Schaumburg offers both delivery and takeout daily from 9:30 AM to 1:00 AM.

Does Papa Johns Pizza Schaumburg provide contactless delivery options?

Yes, they offer no-contact delivery services to ensure safety and convenience for customers.