Jimmy John's

Reviews

• AH

  Ashley Hawkins

  Feb 10, 2026
  1.0
  I am so disappointed in my experience here and I can’t believe in the service I received. I ordered a #6 with oil and vinegar. Got home and realized half the ingredients were missing from the sandwich. I went back and explained the sandwich I ordered was not what I received. I waited a long time for the correct sandwich to find that the oil and vinegar I originally asked for was left off the second sandwich. I went inside to ask that it just be added to the sandwich and instead of doing that, the lady went and got a small cup and gave me a weird jelly like substance in a little cup with a lid and said it was oil and vinegar.. which I don’t think I believe. I will not be returning to this location. To get an order wrong is one thing, everyone makes mistakes.. but to get it wrong twice and then not address that with any level customer service is just not acceptable.
• S2

  Spring 20

  Feb 3, 2026
  5.0
  Great service! Thank you Schaumburg team
• LV

  Lexi Vassallo

  Nov 20, 2025
  1.0
  Honestly, this was the worst jimmy John’s sandwich I’ve ever had. I went through the drive thru as i have a newborn and toddler and the worker at the window was texting for about 3 minutes before she even noticed me at the window to take my payment. When i got home, my bread was extremely stale. I called the store and they told me bring the sandwiches back….. absolutely ridiculous. I have to bring my sandwich back just so they can throw them out and remake it? I explained that i didnt have the bandwidth to come back with a newborn and toddler and the store manager said she couldn’t do anything about that. I don’t mean to be a Karen about this, but if you want good neighborhood service, you definitely won’t find it here.
• JU

  Jaime Uriostegui

  Sep 21, 2022
  1.0
  What kind of jimmy johns runs out of French bread?!? Worst jj in the area AVOID at all costs, nasty blue haired manager has ruined the store!
• FD

  Felisha Davilo

  Jan 4, 2019
  5.0
  Surprised by all these bad reviews. Never had a problem with this location. My order is always correct and the delivery drivers are fast and friendly.