Jamba

4.1
336 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
601 N. Martingale Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.1
322 reviews
5 stars
207
4 stars
44
3 stars
17
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unprofessional behavior.

Operational Hours

Multiple reviews indicated that the business frequently closes earlier than advertised, causing frustration among customers.

Product Quality

While some customers enjoyed the smoothies and bowls, others complained about inconsistent quality, including underblended drinks and incorrect orders.

Staff Attitude

Several reviews highlighted negative interactions with staff, including rudeness and lack of attentiveness, impacting the overall customer experience.

Positive Experiences

Despite the issues, some customers praised specific staff members for their excellent service and expressed enjoyment of the menu offerings.
  • RD
    Ruby Logan Drakon
    Oct 26, 2025
    1.0
    Not open at time stated online.
  • EC
    Erik Castro
    Oct 13, 2025
    1.0
    I waited 30 minutes for my online order and they just threw that in there
  • LA
    Lizette Anderson
    Oct 12, 2025
    1.0
    I had scheduled an order for pick up for 1:45pm. Our flight arrived early and we stopped in to see if our order could be made early. They let us know that because it was busy, they would only be able to make it once they helped everyone else first, which was understandable. We arrived at 12:50pm. At 1:27pm we came up to the register and we were asking what we ordered, meaning they saw us waiting 30 minutes and didnt even bother to try to fit it in. We got our order at 1:39pm. If they could have been honest about the fact that they would not make my order until my initially scheduled time, I would have just left. Instead, they made it sound like they would fit it in. Waste of time. The reason for my poor rating though is watching how they handled and treated other customers. One employee that seemed to be the one in charge for the day, was slamming things, speaking rudely to customers, complaining and slamming things. We saw one customer leave because they werent being attended at the register. Another customer was upset and wanted a refund and the way he was spoken to was not very professional or friendly. The employee had a terrible attitude. So many people passed off customers in the span of an hour.
  • MM
    Milos Milutinovic
    Sep 6, 2025
    1.0
    “We don’t serve fresh squeezed orange juice” Machine for squeezing behind the counter:) Great name, great Idea, great location but unfortunately no management to keep up with that..
  • NR
    Nistha Rawal
    Aug 31, 2025
    1.0
    Came here at 7:25 pm and closed even though it says closes at 8 pm.

Frequently Asked Questions About Jamba

What are Jamba's regular store hours?

Jamba is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does Jamba offer delivery and pickup services?

Yes, Jamba offers both in-store pickup and delivery services.