Jamba

4.1
337 reviews

About

Juice ShopJamba
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
601 N. Martingale Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.1
323 reviews
5 stars
207
4 stars
45
3 stars
17
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of attentiveness to customers.

Order Issues

Customers frequently reported problems with order accuracy, long wait times, and orders not being fulfilled.

Cleanliness and Management

Several reviews mentioned the store's cleanliness issues and a lack of effective management, leading to a disorganized environment.

Product Quality

While some customers enjoyed the smoothies and bowls, others criticized the quality, noting inconsistencies in taste and preparation.

Operating Hours

Multiple customers expressed frustration over the business closing earlier than advertised and not being open during stated hours.
  • MJ
    Michelle Johnson
    Jan 1, 2026
    4.0
    Honestly, if somebody’s gonna make a smoothie for a order ahead, it needs to go into the fridge as soon as it’s ready and stay there until the person arrives to pick it up.. Having it sit out is unacceptable. You don’t know when the person is arriving and you would like to make sure that it is good upon their arrival.
  • RD
    Ruby Logan Drakon
    Oct 26, 2025
    1.0
    Not open at time stated online.
  • EC
    Erik Castro
    Oct 13, 2025
    1.0
    I waited 30 minutes for my online order and they just threw that in there
  • LA
    Lizette Anderson
    Oct 12, 2025
    1.0
    I had scheduled an order for pick up for 1:45pm. Our flight arrived early and we stopped in to see if our order could be made early. They let us know that because it was busy, they would only be able to make it once they helped everyone else first, which was understandable. We arrived at 12:50pm. At 1:27pm we came up to the register and we were asking what we ordered, meaning they saw us waiting 30 minutes and didnt even bother to try to fit it in. We got our order at 1:39pm. If they could have been honest about the fact that they would not make my order until my initially scheduled time, I would have just left. Instead, they made it sound like they would fit it in. Waste of time. The reason for my poor rating though is watching how they handled and treated other customers. One employee that seemed to be the one in charge for the day, was slamming things, speaking rudely to customers, complaining and slamming things. We saw one customer leave because they werent being attended at the register. Another customer was upset and wanted a refund and the way he was spoken to was not very professional or friendly. The employee had a terrible attitude. So many people passed off customers in the span of an hour.
  • MM
    Milos Milutinovic
    Sep 6, 2025
    1.0
    “We don’t serve fresh squeezed orange juice” Machine for squeezing behind the counter:) Great name, great Idea, great location but unfortunately no management to keep up with that..

Frequently Asked Questions About Jamba

What are Jamba's regular store hours?

Jamba is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does Jamba offer delivery and pickup services?

Yes, Jamba offers both in-store pickup and delivery services.