Five Guys

4.2
975 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1424 N. Meacham Rd. in Schaumburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1424 N. Meacham Rd., Schaumburg, IL
60173, United States

Hours

Reviews

4.2
975 reviews
5 stars
557
4 stars
240
3 stars
88
2 stars
31
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of professionalism.

Food Quality

The burgers and fries are generally well-received, but there are complaints about hygiene issues, such as hair in food and undercooked items.

Pricing

Many customers find the prices to be high for the portion sizes and quality, leading to dissatisfaction regarding value for money.

Atmosphere

The restaurant's environment is described as clean and pleasant, but some customers noted issues with temperature and noise levels.

Consistency

There are significant inconsistencies in service and food quality across visits, with some customers experiencing excellent meals while others report poor experiences.
  • GW
    Goh Wah
    4 days ago
    5.0
    One of the best cheeseburgers in town, highly recommended.
  • MA
    Mariana Alvarado
    Oct 19, 2025
    5.0
    Anthony D is hands down one of the best employees at Five Guys. His energy, attention to detail, and customer service are unmatched. He went above and beyond to make sure everything was right. People like him are the reason I keep coming back!
  • SS
    Sam
    Oct 12, 2025
    3.0
    The only problem is that they keep the restaurant at around 65°F, so if you plan to dine in, you’ll need a jacket to stay comfortable inside.
  • TJ
    T J
    Sep 25, 2025
    1.0
    I love Five Guys but...Please. Please. Please read and believe all the negative reviews for this location. I just left this location on 9/25/25 and will never go back to this location. I haven't been to this location in over a year because the service is horrible. I received a corporate email and decided to try to see if things are better since the last few visits. Well this location on Meachem has gotten worse and they don't seem to understand why no customers except online orders. I walked in and a guy was sweeping probably owner and refused to acknowledge me. No cashier. No customers. One guy cooking. Several guys working in back. Still nobody is talking to me. I finally tell cook I'm here to pick up my online order. He rolls his eyes and gives me a cup. I walk to pickup to get my food and see two orders ready. The cook proceeds to mumble and disrespect me again by saying go make your drink. I said excuse me? He said go make your drink. I said my food was ordered 45 minutes ago and still not ready. He gets smart with me again and says no not ready I told you to go make your drink and wait on fries. Speechless but overall never seen anyone speak or be nice at this location. I get my drink and ask for a bag for my peanuts while still waiting on order. I was just ignored and as many many many reviews state this location refuses or doesn't like to give PAYING customers peanuts which is part of the brand & price. A guy walks in and was ignored just like me. The cook goes here. Here? Not Ms here's your food. What the heck is wrong with this location? Nasty & rude service and cheap location that doesn't want you getting peanuts. The owner has got to stop being cheap, hire better staff and bring class to this restaurant or it will close down.
  • JF
    Joao Paulo Reis Velloso Filho
    Sep 25, 2025
    5.0
    Very quiet. Staff is friendly and foo is very good

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.