Customer Service
While some customers praised the friendly service from staff like Kevin, many reported rude and dismissive behavior from others, leading to a mixed experience.
Food Quality
The bagels and sandwiches received positive feedback for being fresh and delicious, but there were complaints about inconsistency, including stale items and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and bathrooms being a recurring concern.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders and issues with staff efficiency.
Operational Issues
There were multiple reports of the location closing early or being out of menu items, causing frustration among customers.