Dunkin'

3.8
533 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Schaumburg, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1440 N Meacham Rd, Schaumburg, IL
60173, United States

Hours

Reviews

3.8
533 reviews
5 stars
253
4 stars
111
3 stars
57
2 stars
19
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty bathrooms and overflowing trash cans, which detracted from the overall experience.

Food Quality

Customers expressed dissatisfaction with the quality of food items, particularly hash browns and donuts, citing stale or poorly prepared items.

Speed of Service

Many reviews noted slow service times, especially during peak hours, with some customers experiencing long waits despite few patrons being present.
  • MA
    Mikael Alba
    6 days ago
    1.0
    Ordered breakfast here sunday, they forgot my breakfast sandwich, and im still working on a refund for that. Today I ordered 2 coffees on the drivethru, and 1 of the lids wasnt closed all the way and it spilled. Im not sure what they are doing at the drive thru but they are horrible here
  • TS
    Tom S
    6 days ago
    1.0
    Drive thru deplorably slow even during non-peak hours. Definitely NOT the place to go if you’re just looking for a quick afternoon coffee.
  • MF
    M F
    Nov 16, 2025
    1.0
    There was no soap in the restroom. And it’s Nasty. I don’t know how the employees wash their hands here. Told them and they said ok. Waited 5 more minutes but they didn’t do anything. Just left. A little worried about the hygiene here.
  • BS
    Benjamin S
    Nov 7, 2025
    1.0
    I got the incorrect orders yesterday and this girl took me at the window today. She was very rude. I wasn’t going to say anything until I saw someone also had a bad experience with her. *Everyone else has been very nice at this location besides her, never had a problem before*
  • GD
    Genesis Diaz
    Oct 28, 2025
    1.0
    Had an horrible experience at this location. Customer service was bad. Was given attitude and screamed at through the drive thru. It was two woman working and when I pulled up to the drive thru I said one min and they started to repeatedly aggressively saying hello 4 time without giving me a chance to reply back. When I came to the window and said my complaint one lady started to slam things aggressively and screamed at me. The other worker started to talk but wasn’t listening to me and kept on talking over me and put the napkins dispenser between the drive thru window so I wouldn’t see or talk to them. They also said they were going to call the cops on me for saying my complaints. Sucks because I come to this location all the time and Im always respectful. The manager I think said the other lady just had a bad customer so that’s why she had an attitude but doesn’t give her the right to give me the attitude.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Schaumburg, IL?

Dunkin' in Schaumburg is open Monday to Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.