Brand Certified
Dunkin'
4.0(830 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
477 West Golf Rd, Schaumburg, IL
60194, United States
Certified by Dunkin' • Feb 22, 2026
(847) 839-0500
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schaumburg, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
830 reviews
5 stars
454
4 stars
180
3 stars
62
2 stars
27
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and inefficiency.
Food Quality
Several customers expressed dissatisfaction with food quality, citing stale or burnt items, while others enjoyed fresh coffee and donuts.
Speed of Service
Many reviews highlight the quick service, especially in the drive-thru, although some customers experienced long wait times.
Cleanliness
There are complaints about cleanliness, with some customers noting dirty conditions and sticky surfaces.
- JAjason antkowiakJan 30, 20265.0Open twenty four hours
- VDVanessa DJan 20, 20265.0I was super impressed with the speed of service through the drive thru this morning. I thought I was going to be sitting waiting for awhile & they took less than 30 seconds for every car! I was in and out faster than it took me to get to the drive thru entrance. Fresh donut and great coffee.
- MKMasuma KhanJan 19, 20261.0Terrible customer service very disappointed with the employees here I went in the store last time the staff literally ignored me I waited 10 min to get service When I ask for help they said they will be right with me they had 3 people working in this location and it took them 10 min to severe me. Today I was here to get a coffee and I asked them to use my card they denied to offer me the discount. Manager Julio very inefficient he should have offered me to use my card but he denied to help. Terrible customer service definitely not recommending this place!
- BABilal Muhammad AliJan 4, 20261.0Everything about this Dunkin’ location has always been great, and I’ve never had an issue before. However, during a recent drive-thru visit, a new employee was disrespectful and mocking, which was disappointing and unnecessary. Making fun of customers is not acceptable and reflects poorly on the business. When I asked for his name, he said it was “Prince,” which I honestly doubt, as it did not seem genuine. I hope management addresses this, because one employee’s behavior should not ruin an otherwise good customer experience.
- ASAdriana SerranoJan 1, 20261.0They give attitude and when asked a question the answered so rude.there is a Latina lady who has been there and gives attitude i understand sometimes personal life gets in between but we go there more than once a week and her attitude is always the same. I do not understand people who work in customer service jobs why work there? If you don’t like your job please find it somewhere else where you guys do not deal with people. Sometime a customer might be having trouble understanding or have silly questions but for you guys to be so rude and make people feel uncomfortable it’s unacceptable . Customers are what keeps your job and keeps that place open.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Schaumburg, IL?
Dunkin' in Schaumburg, IL is open 24 hours a day, 7 days a week.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, try Dunkin's new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' items using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for your convenience.
Is free Wi-Fi available at Dunkin' in Schaumburg?
Yes, free Wi-Fi is available at this Dunkin' location.
What coffee shops are located near Dunkin' in Schaumburg?
Nearby coffee shops include another Dunkin' and Starbucks, offering convenient options for coffee lovers in the area.
What restaurants near Dunkin' are good for trying different cuisines?
Nearby restaurants like Kathiyawadi King serves Indian cuisine, and Baskin-Robbins offers ice cream and bakery treats for a variety of dining options.
If I need automotive services near Dunkin', where can I go?
For automotive needs near Dunkin', Car-X Tire and Auto, Discount Tire, AutoZone, and Midas are convenient options for repair, tire services, and oil changes.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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