Chipotle Mexican Grill

3.5
1268 reviews
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About

Mexican Restaurant
Chipotle Barrington Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2558 W Schaumburg Rd, Schaumburg, IL
60194, United States

Hours

Reviews

3.5
1,268 reviews
5 stars
570
4 stars
210
3 stars
115
2 stars
63
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with inconsistent service experiences.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, tough meat, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and overflowing trash bins.

Portion Sizes

Numerous customers complained about skimpy portions, particularly regarding meat in their orders.

Availability of Ingredients

Customers expressed frustration over the frequent unavailability of key ingredients, especially close to closing time.
  • GA
    Geovany Arias
    Jan 3, 2026
    1.0
    I ordered a chicken bowl & their new carne asada burrito 🌯 and I didn’t expect such a let down , I got like 5 strips of meat and 3 of those were rubber fat and the first bite I took it tasted like someone dump a whole table spoon of salt I literally had to spit it out cus it was strongly salty. been here couple times and the amount varies I guess depending on who’s at the counter . they just offered me a side entry for my inconvenience when they could’ve just refunded me the burrito but ok
  • BR
    Beatrix Dantly (reebok86)
    Dec 31, 2025
    1.0
    The server working 12/27 Saturday noon will mess your food up and throw a fit over nothing when you spend $25 on some bs thrown together stuff
  • RP
    RJ Pard
    Dec 27, 2025
    1.0
    Next time I'm not going here. Poor service, late pickup, and small tiny portions. I would rather drive 19 extra minutes to the other Schaumburg Chipotle location instead.
  • DL
    Daniella Luque
    Dec 20, 2025
    1.0
    Don’t go here they’re skimpy with their food and the meat is so chewy the rice is hard worst chipotle I’ve been at
  • RR
    RedwoodRoy
    Dec 13, 2025
    1.0
    This Chipotle is very inconsistent. About half the time the food is just okay, never great. Portions are often skimpy, the rice is poorly mixed, and the meat quality is frequently bad—chewy, full of cartilage, and occasionally containing hard, rubber-like pieces. Because of this, I usually order a veggie bowl. A major issue is how early they shut down service. I’ve come in over an hour before their posted closing time and found key items like steak, guac, rice, and corn unavailable, with no effort to restock. The dining area is often fully cleaned well before closing, and tables are rarely cleaned between customers. Service is hit-or-miss: some employees are polite, others are unprofessional. Overall, poor consistency, low food quality, and weak management. I’d go to another Chipotle if it were closer.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Barrington Road serve?

Chipotle Mexican Grill serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Schaumburg, IL?

The restaurant is open every day from 10:45 AM to 10:00 PM.