Chipotle Woodfield Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and lack of acknowledgment from employees.
Portion Sizes
Many customers complained about small portion sizes and inconsistent food quantities, often feeling shortchanged for the price paid.
Food Quality
Several reviews mentioned issues with food quality, including stale items, poorly prepared dishes, and complaints about the freshness of ingredients.
Management Issues
Customers expressed dissatisfaction with management practices, citing poor staffing decisions and lack of organization during busy times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
EE
Eric
Nov 15, 2025
1.0
It's just always something wrong with that restaurant and the stuff is not too polite
HP
Hristo Papucharov
Oct 29, 2025
1.0
Ordered a delivery for a bowl and a side, got half a portion.
AH
Ana Hermit
Oct 22, 2025
5.0
Dope 💗
SM
Steven McHugh
Oct 13, 2025
5.0
The perfect ending to a perfect night!! The food was incredible and by far the best option at the food court!! Never fails!! 💯🔥
T3
truefriend 312
Sep 17, 2025
5.0
I really like this Chipotle because even when it gets crowded, the line moves super fast also you get some big points🥳 because the food is always fresh. This is a place that, I'll never get tired of. If I lived close then, I'd probably be here once a week. when I first started coming here, the staff was helpful with explaining the menu and I really appreciate that❤️ If I ever have to stop by the mall to do some shopping, I'll definitely make sure, I stop by👍 and my favorite thing is the burrito bowl!! so if you're a first timer, make sure you try that also add plenty of stuff because it makes it extra delicious🙂 it's a bit pricey💰 because I like to add extra stuff. you'll definitely enjoy your food!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Woodfield Mall serve?
Chipotle Mexican Grill offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at Woodfield Mall?
The restaurant is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Chipotle Mexican Grill at Woodfield Mall offer delivery services?
Yes, delivery services are available including web and mobile delivery as well as market place delivery.
How can I order food online from Chipotle Mexican Grill at Woodfield Mall?
You can order online through their website at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located within Woodfield Mall?
Chipotle Mexican Grill is located at 5 Woodfield Mall in Schaumburg, IL 60173, Cook County.
Does Chipotle Mexican Grill at Woodfield Mall accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
What nearby stores can I visit after dining at Chipotle Mexican Grill?
Nearby stores include retail and fashion outlets such as Urban Outfitters, Aritzia, The North Face Woodfield Mall, and Victoria's Secret, making it convenient to shop after your meal.
Are there nearby dessert or snack options close to Chipotle Mexican Grill at Woodfield Mall?
Yes, nearby dessert and snack options include Datli Crepe & Waffle, Great American Cookies, Jamba for smoothies, and Wetzel's Pretzels.
Can I get coffee nearby if I visit Chipotle at Woodfield Mall?
Gregorys Coffee, a nearby coffee shop, is located close to Chipotle, perfect for a coffee break before or after your meal.
Does Chipotle Mexican Grill at Woodfield Mall have an online presence on social media?
Yes, they are active on social media platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.