Business Details
About
Mexican Restaurant
Chipotle Woodfield Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
221 reviews
5 stars
65
4 stars
22
3 stars
15
2 stars
17
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and lack of attention.
Food Quality
Several customers reported issues with food quality, including stale items, small portions, and food safety concerns such as food poisoning.
Portion Sizes
Many reviews criticized the small portion sizes compared to other locations, with customers feeling shortchanged on their orders.
Management Issues
Feedback indicated poor management practices, including staff shortages during peak hours and a lack of urgency in service.
- BGBrenda Garcia3 days ago1.0We frequent Woodfield at least twice a week..We've gone only twice to this Chipotle. First time a couple of weeks ago, my husband got a bowl and it was a normal amount as in any other location we've gone to. Second time last week, it was me (my 1st time getting Chipotle) The girl at the counter literally gave me 1 small pinch of each meat I asked for 🤦🏻♀️(both my son and husband have bought Chipotle numerous times at different locations and they're always full enough that the top is bulging) l try to avoid complaining/confrontation, so I didn't say anything... We left, ate on our way home, n the white rice was undercooked.. We went today and I will not be buying any food there as long as we see that same girl there... their bills are about $15 with tax. Totally not worth it. At that price I expected a good amount and for it to be actually cooked.
- AGAmit GoyalDec 28, 20255.0Don’t know why this place is so poorly reviewed. They give good size servings and employees have always been accommodating and friendly to me. Shout out to Anna I think is her name, line was super busy and she got on the line and knocked everyone out quick. Gotta love those efficient, hard working employees who make it lines move fast!
- INIsabella NeiceDec 22, 20251.0I got so sick after eating from this chipotle, avoid at all costs Update: doctor confirmed it was food poisoning
- MRMike RayDec 6, 20251.0How do you run out of cheese??? Seriously, CHEESE AND SOUR CREAM. Ridiculous.
- DGDominik GoraNov 25, 20251.0Terrible service. They gave a refill to someone else but not me, very prejudice.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Woodfield Mall serve?
Chipotle Mexican Grill offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at Woodfield Mall?
The restaurant is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Chipotle Mexican Grill at Woodfield Mall offer delivery services?
Yes, delivery services are available including web and mobile delivery as well as market place delivery.
How can I order food online from Chipotle Mexican Grill at Woodfield Mall?
You can order online through their website at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located within Woodfield Mall?
Chipotle Mexican Grill is located at 5 Woodfield Mall in Schaumburg, IL 60173, Cook County.
Does Chipotle Mexican Grill at Woodfield Mall accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
What nearby stores can I visit after dining at Chipotle Mexican Grill?
Nearby stores include retail and fashion outlets such as Urban Outfitters, Aritzia, The North Face Woodfield Mall, and Victoria's Secret, making it convenient to shop after your meal.
Are there nearby dessert or snack options close to Chipotle Mexican Grill at Woodfield Mall?
Yes, nearby dessert and snack options include Datli Crepe & Waffle, Great American Cookies, Jamba for smoothies, and Wetzel's Pretzels.
Can I get coffee nearby if I visit Chipotle at Woodfield Mall?
Gregorys Coffee, a nearby coffee shop, is located close to Chipotle, perfect for a coffee break before or after your meal.
Does Chipotle Mexican Grill at Woodfield Mall have an online presence on social media?
Yes, they are active on social media platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, YouTube, and LinkedIn.