I was charged twice at this restaurant on the kiosk $40 total I didn’t get no food. or no receipt and they do not have no customer service number no nobody to talk to about the situation. I talked to the manager there he says it happens a lot that he don’t know what happened.
CR
Carmen Romero
Dec 3, 2025
5.0
The best sandwiches I've ever had! You have to try the Prime BBQ, the wings, and the lemonades—10/10! Excellent service. I recommend taking a good look at the menu before ordering; it's worth seeing all the different sandwiches. The gourmet fries are on another level.
JB
JUAN CARLOS BRITO
Nov 23, 2025
5.0
Love it here!!
AK
Amanda Krause
Nov 19, 2025
1.0
Went there for lunch yesterday and the service was horrible. The lady at the register rushed me when taking my order and then when I was handed my food. Another lady was rude when my friend was asking it to have it to go and rolled her eyes. Definitely not coming back to this location.
RG
Richard Gagliano
Sep 9, 2025
2.0
I asked for a 12in she asked small medium or large, i said well I might just want just the sandwich only. But I suppose I'll just take the meal. So I asked for a large doctor pepper and no ice. She tried to give me a medium then she gave me a large with ice. I waited for my food got it to go and found out later, there was no fries. So I paid an extra five bucks for a fountain drink..... the sandwich is flavourful however light on flavor. Thank jimmy john's as a Philly. It seems to be very light in meat and cheese and filled with bread and lettuce... quite disappointing to say the least.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Woodfield Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks at Woodfield Mall does not offer delivery services as all delivery hours are marked closed.
Does Charleys Cheesesteaks provide drive-through service?
No, there is no drive-through service available at Charleys Cheesesteaks at this location.
Is pickup service available at Charleys Cheesesteaks in Woodfield Mall?
Pickup service is not available as all pickup hours are closed for this location.
Can customers order takeout from Charleys Cheesesteaks?
No, takeout services are currently unavailable at this location since all takeout hours are closed.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts AMERICANEXPRESS, DISCOVER, MASTERCARD, and VISA cards.
Where is Charleys Cheesesteaks located within Woodfield Mall?
It is located at 5 Woodfield Mall, Space VC03, Schaumburg, IL 60173, United States.
Are there clothing stores near Charleys Cheesesteaks where I can shop before or after dining?
Yes, nearby clothing stores include AX Armani Exchange, Anthropologie, Aerie, Lululemon Athletica, Janie and Jack, Armani Exchange, Dry Goods, Superdry, Lacoste, True Religion, and Abercrombie & Fitch.
Which food and dining options are close to Charleys Cheesesteaks in Woodfield Mall?
Nearby food options include Charleys Philly Steaks, Burger King, Molly's Cupcakes, and Argo Tea Café, offering a variety of sandwiches, fast food, bakery items, and tea.
Are there any gift or specialty shops near Charleys Cheesesteaks at Woodfield Mall?
Yes, nearby specialty shops include Too Cool (toys and gifts), Brighton and Brighton Collectibles (jewelry and fashion accessories), and Go! Calendars, Toys & Games.