Head to our Schaumburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
We visited Ben & Jerry’s on (December 28th, 2025) around 5:40 pm. Our large group of 7 people got the flavors we wanted and sat on the bench located inside Ben & Jerry’s. Now we were enjoying our yummy ice cream and taking our sweet time without realizing that it was already past 6. What impressed me the most was how respectful and considerate the servers were. They didn’t ask us to leave and waited until 6:14 before closing half of one of the shutters. That’s when I came out of my deep thoughts and realized they were probably waiting for us to leave. We got up and left quickly without turning around and thanking them for such wonderful hospitality.
I am writing this review hoping the people who were working that shift will see this review and know how much we valued the excellent customer service.
Thank You Ben & Jerry’s Team on this day and time.
JH
Joe Holloway
Nov 24, 2025
5.0
Great ice cream, reasonable price. Friendly staff.
RS
Rick I. (Shark)
Sep 1, 2025
4.0
Portions are high and so is the price(10 or 11 dollars before tax), i wish they had a smaller variant. We got the cookie cookie sundae which was rich in flavor and had a lot of chunks/bits of everything. Would get once in a while but wish they had a smaller version or share with someone
NC
Neon Citizen
Aug 20, 2025
5.0
Alex was very personable and engaging. It wasn’t busy when we went so he able to take his time with our order and provide a very fun and memorable first in-store visit for us. Store was clean, well-lit, and stocked. Overall, just an awesome experience!
What types of ice cream flavors does Ben & Jerry's Schaumburg offer?
Ben & Jerry's Schaumburg offers euphoric flavors with chunks & swirls, including non-dairy options, served in waffle cones, sundaes, shakes, and more.
Where is Ben & Jerry's Schaumburg located?
Ben & Jerry's is located at 5 Woodfield Mall, Unit F121, Schaumburg, IL 60173, USA.
What are the operating hours for Ben & Jerry’s Schaumburg?
Ben & Jerry’s Schaumburg is open from 10:00 AM to 8:00 PM Monday to Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does Ben & Jerry's Schaumburg offer catering services?
Yes, they offer ice cream catering for events including weddings, offices, and other occasions.
What payment methods does Ben & Jerry’s Schaumburg accept?
They accept debit cards and mobile NFC payments, and do not require cash only.
Is Ben & Jerry's Schaumburg family-friendly and welcoming to diverse communities?
Yes, the shop welcomes families and is a safe space for LGBTQ and transgender individuals.
How can customers order from Ben & Jerry’s Schaumburg online?
Customers can view the menu and place orders online via their official website at https://order.benjerry.com/menu/schaumburg.
What nearby stores can I visit along with Ben & Jerry's Schaumburg?
You can also visit nearby stores like Crocs for shoes and clothing, Perfumania for beauty supplies, and Fabletics for women's sportswear, all located within Woodfield Mall.
Are there any nearby places for outdoor activities near Ben & Jerry's Schaumburg?
Yes, Metro Park, which features a playground and shopping center, is close by and a great place for outdoor fun before or after enjoying ice cream.
What dining options are near Ben & Jerry's Schaumburg for a complete outing?
Nearby, you can find A&W All American Food for a fast-food meal and Dunkin' for donuts and coffee, complementing your ice cream experience.