Dairy Queen Grill & Chill

3.7
311 reviews
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Business Details

1501 Lyndhurst Aly, Savoy, IL
61874-9671, United States
(217) 356-3065
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1501 Lyndhurst Aly, Savoy, IL
61874-9671, United States

Hours

Reviews

3.7
311 reviews
5 stars
124
4 stars
77
3 stars
43
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including soupy blizzards, undercooked fries, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was not well-kept, with dirty restrooms and unclean dining areas.

Pricing

Customers expressed dissatisfaction with high prices relative to the quality of food and service.

Mixed Experiences

While some customers enjoyed their food and service, many others had negative experiences, indicating inconsistency in performance.
  • SS
    ShyCocoa
    Nov 11, 2025
    1.0
    Terrible customer service. They should have stayed shut down.
  • AB
    Ammar Bhutta
    Oct 31, 2025
    1.0
    Picked up couple of blizzards/ice creams and guess what just like the last person's review here the milk was spoiled, really really bad. Place has gone down significantly over the last year or so.
  • LS
    Linda Schwartz
    Aug 23, 2025
    5.0
    Pricing is waybput of site.
  • AK
    Andrew Koster
    Aug 21, 2025
    1.0
    Extremely unprofessional service and restaurant is not well kept.
  • MM
    Mike
    Aug 9, 2025
    1.0
    Second time in 6 months I've been here in the evening and gotten sour ice cream. At this point I'm fairly certain the employees are doing something to the food here. The girl asked me what I ordered, even though I already told her and then when I repeated I wanted my blizzard with chocolate ice cream like i always get, she got annoyed and short with me. Then I see them all laughing about something and she hands me my blizzard. I get home and sure enough, it tastes sour and spoiled. Pretty sure they are putting dishwater or something into food of customers they are annoyed with. I am never coming back here again. Pretty sure these people are gonna end up killing someone.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Savoy, IL specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the daily operating hours of Dairy Queen Grill & Chill in Savoy?

The restaurant is open from 10:00 AM to 10:00 PM on most days, with extended hours until 10:30 PM on Fridays and Saturdays.