Dunkin'

3.7
253 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sauk Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2703 E Sauk Trail, Sauk Village, IL
60411, United States

Hours

Reviews

3.7
253 reviews
5 stars
133
4 stars
35
3 stars
24
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor handling of orders.

Order Accuracy

Many customers reported issues with incorrect orders and declining accuracy, leading to frustration and dissatisfaction.

Product Quality

The quality of food and drinks varies significantly; while some customers enjoy fresh coffee and donuts, others complain about stale items and poorly made food.

Staffing Issues

Several reviews mention that the location is often short-staffed, leading to slow service and mistakes in orders.

Atmosphere

The atmosphere is generally described as friendly, but there are concerns about professionalism and cleanliness in some instances.
  • PF
    Petti Fogger
    Oct 2, 2025
    5.0
    Dani the employee makes the store friendly and warm! Would love to come back!
  • GC
    gina Clifton
    Jul 27, 2025
    1.0
    This use to be my favorite location but now everytime i go they get my order wrong today was my last visit
  • VP
    Van Porter
    Jul 11, 2025
    2.0
    Never has anything on the menu. Not enough employees after morning rush hours.
  • EF
    Ebony Fields
    Jul 7, 2025
    1.0
    Coffee was cold .!
  • JB
    Jessica Bird
    Jun 29, 2025
    1.0
    The service and accuracy of orders has declined. I used to love this location. But lately it’s getting sloppy and careless. Today was the worst yet. The frozen coffee was half melted when I received it and it did not taste like coffee or the cookie dough flavor I asked for. It tasted like acid and straight garbage. Took two sips and couldn’t bare it. Worse $5 I have spent with DD so far. My last two visits I have not received a receipt so no way to comment on a survey specifically.

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Sauk Village, IL?

This Dunkin' location in Sauk Village, IL is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' offer delivery or pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.