Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews indicated that food was often cold, poorly prepared, or not as expected.
Cleanliness
Numerous customers noted that the restaurant was unclean, with dirty bathrooms and dining areas.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among employees.
Inconsistency
Customers experienced frequent issues with incorrect orders and missing items.
MM
Mamabear9297
Feb 22, 2026
5.0
They were so nice. Food was great.
CM
Cathy Meyer
Feb 10, 2026
4.0
Service was slow late at night with no one else in the drive through
EM
Ed Michael
Jan 14, 2026
2.0
At 1025 am, kids wouldn't serve breakfast items.
JT
Jennifer Tennant
Dec 27, 2025
1.0
If you go to the Wendy's off the highway in Salem dont there was 5 ppl working and it took forever to get our food. The place was dirty. And the people working seemed like they were there just for a paycheck. Im just saying its the worst place ever
What are the operating hours for drive-thru service at Wendy's Salem, IL?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does Wendy's Salem, IL serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Is dine-in available at Wendy's Salem, IL?
Yes, Wendy's Salem offers dine-in service along with drive-thru and delivery.
Can I get delivery from Wendy's Salem, IL?
Yes, delivery is available through the Wendy's app or the website order.wendys.com, where you can enter your address to check availability.
What payment methods are accepted at Wendy's Salem, IL?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Salem, IL for questions or feedback?
You can call the location directly at (618) 548-9193, reach customer care via live chat or phone at 888-624-8140, or submit feedback through their website's customer satisfaction survey.
Where is Wendy's Salem, IL located?
Wendy's is located at 1525 W. Main, Salem, IL 62881, USA.
Are there any gas stations near Wendy's Salem, IL for convenient refueling?
Yes, nearby gas stations include Shell, Circle K, Huck's, and One9 Dealer, which can be convenient for customers who want to fuel up before or after their meal.
What other fast food restaurants are near Wendy's Salem, IL?
Nearby fast food options include Burger King and McDonald's, offering customers additional choices in the area.
Are there nearby restaurants where I can dine before or after visiting Wendy's Salem?
Yes, there are several nearby restaurants including Godfather's Pizza Express, Village Garden Family Restaurant, The Village Garden, Pizza Hut, Craigo's Pizza Pasta Subs, and Scooter's Coffee for varied dining experiences.
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