Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
744 reviews
5 stars
304
4 stars
191
3 stars
109
2 stars
47
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
There were numerous complaints about cold, poorly prepared food, with some customers noting a decline in overall food quality.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing a lack of acknowledgment from staff and poor service.
- JTJennifer TennantDec 27, 20251.0If you go to the Wendy's off the highway in Salem dont there was 5 ppl working and it took forever to get our food. The place was dirty. And the people working seemed like they were there just for a paycheck. Im just saying its the worst place ever
- SBStephanie BeardNov 20, 20253.0Chilli was cold and they gave me the wrong frosty
- AHangie hafferNov 15, 20251.0Wait has been 20 min plus Womens bathroom had #2 (to put it as politely as possible)all over the toilet and floor Employee was not very polite, no thank you or have a good day. Just stuck out his hand with the receipt and then tossed the bag on the counter.
- HHHolly Tate (HALS)Nov 4, 20255.0Always fast and very friendly service 😁
- AGAdrianna GOct 13, 20251.0Always wait over 15 mins in the drive thru and never get my order right and on top of that forget all the sauce. They are all rude when mentioning your order is wrong lol worst Wendy’s I ever been too. Never leave reviews but this place is a joke.
Frequently Asked Questions About Wendy's
Is Salem Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's Salem, IL?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does Wendy's Salem, IL serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Is dine-in available at Wendy's Salem, IL?
Yes, Wendy's Salem offers dine-in service along with drive-thru and delivery.
Can I get delivery from Wendy's Salem, IL?
Yes, delivery is available through the Wendy's app or the website order.wendys.com, where you can enter your address to check availability.
What payment methods are accepted at Wendy's Salem, IL?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Salem, IL for questions or feedback?
You can call the location directly at (618) 548-9193, reach customer care via live chat or phone at 888-624-8140, or submit feedback through their website's customer satisfaction survey.
Where is Wendy's Salem, IL located?
Wendy's is located at 1525 W. Main, Salem, IL 62881, USA.
Are there any gas stations near Wendy's Salem, IL for convenient refueling?
Yes, nearby gas stations include Shell, Circle K, Huck's, and One9 Dealer, which can be convenient for customers who want to fuel up before or after their meal.
What other fast food restaurants are near Wendy's Salem, IL?
Nearby fast food options include Burger King and McDonald's, offering customers additional choices in the area.
Are there nearby restaurants where I can dine before or after visiting Wendy's Salem?
Yes, there are several nearby restaurants including Godfather's Pizza Express, Village Garden Family Restaurant, The Village Garden, Pizza Hut, Craigo's Pizza Pasta Subs, and Scooter's Coffee for varied dining experiences.