Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
742 reviews
5 stars
304
4 stars
191
3 stars
108
2 stars
47
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, burnt, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty dining areas and restrooms.
Customer Experience
A mix of positive and negative experiences were reported, with some praising friendly staff while others highlighted poor service and lack of acknowledgment.
Drive-Thru Issues
Customers frequently complained about long wait times in the drive-thru and issues with order accuracy.
- AHangie hafferNov 15, 20251.0Wait has been 20 min plus Womens bathroom had #2 (to put it as politely as possible)all over the toilet and floor Employee was not very polite, no thank you or have a good day. Just stuck out his hand with the receipt and then tossed the bag on the counter.
- HHHolly Tate (HALS)Nov 4, 20255.0Always fast and very friendly service 😁
- AGAdrianna GOct 13, 20251.0Always wait over 15 mins in the drive thru and never get my order right and on top of that forget all the sauce. They are all rude when mentioning your order is wrong lol worst Wendy’s I ever been too. Never leave reviews but this place is a joke.
- MLMarco LopezJul 24, 20255.0Buen servicio y buenas hamburguesas
- TLTiffany LeeJul 18, 20253.0It was ok service has definitely slowed way down over the last cpl years
Frequently Asked Questions About Wendy's
Is Salem Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salem, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salem, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 548-9193.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Salem Wendy’s serve breakfast?
Yes, this Wendy’s location in Salem, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's Salem, IL?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does Wendy's Salem, IL serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Is dine-in available at Wendy's Salem, IL?
Yes, Wendy's Salem offers dine-in service along with drive-thru and delivery.
Can I get delivery from Wendy's Salem, IL?
Yes, delivery is available through the Wendy's app or the website order.wendys.com, where you can enter your address to check availability.
What payment methods are accepted at Wendy's Salem, IL?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Salem, IL for questions or feedback?
You can call the location directly at (618) 548-9193, reach customer care via live chat or phone at 888-624-8140, or submit feedback through their website's customer satisfaction survey.
Where is Wendy's Salem, IL located?
Wendy's is located at 1525 W. Main, Salem, IL 62881, USA.
Are there any gas stations near Wendy's Salem, IL for convenient refueling?
Yes, nearby gas stations include Shell, Circle K, Huck's, and One9 Dealer, which can be convenient for customers who want to fuel up before or after their meal.
What other fast food restaurants are near Wendy's Salem, IL?
Nearby fast food options include Burger King and McDonald's, offering customers additional choices in the area.
Are there nearby restaurants where I can dine before or after visiting Wendy's Salem?
Yes, there are several nearby restaurants including Godfather's Pizza Express, Village Garden Family Restaurant, The Village Garden, Pizza Hut, Craigo's Pizza Pasta Subs, and Scooter's Coffee for varied dining experiences.