Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,347 reviews
5 stars
489
4 stars
299
3 stars
260
2 stars
125
1 star
174
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor service when trying to resolve these issues.
Food Quality
Feedback indicates inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Service Speed
Numerous reviews highlighted long wait times in both drive-thru and dine-in, often exceeding reasonable expectations.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and a generally unkempt dining area.
Customer Service
Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and poor management.
- KSkami skelton3 days ago5.0We are traveling this is not my home mcdonalds. But there tea was sweet and yummy and we had fast friendly service. Thank you McDonald's!
- SBStacy BaileyDec 27, 20255.0They did rather well considering it was the holiday season
- AWAlex WilsonDec 24, 20251.0Ordered the number 2 and 9 meals and go no fries, no extra pickles and no sauce that we asked for. Was charged for the full meal as well. Burgers looked like they were just thrown into their containers. Definitely not worth almost $23
- OOOGxKingKlutchDec 4, 20251.0By far the worst place to eat in salem, if you go through the drive through you will wait atleast 15 minutes. When you get to the second window to get your food you will see the female manager grabbing all over her co worker who im guessing is her girlfriend. Every worker has a phone in theyre hand and they will most likely get your order wrong causing you to have to either go back through and wait about 15 minutes minimum or just call it a loss
- CCClintDec 2, 20251.012/2/2025 My family and I came in for dinner. There is five of us and four of them ordered nuggets. I ordered a McRib meal. We found our seat and our number got called which is unusual for this location. They didn’t put onion on the sandwich because they are out of them. Don’t worry about telling us when we ordered but okay the manager was awesome and brought some tiny ones to the table. I took one bite of this McRib and that joker was raw and I don’t mean undercooked I mean raw as in not cooked. I don’t leave reviews but this location stinks. Night shift is terrible the service the food the parking lot. Day shift is top notch here but boy that night shift ain’t worth eating at. We won’t come back for dinner. The manager on duty was fantastic. Suggestion= if you want McDonald’s drive to mount Vernon because the Salem location is absolutely terrible.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru in Salem, IL?
The McDonald's drive-thru in Salem, IL is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food for delivery in Salem, IL?
Yes, delivery is available every day from 6:00 AM to 10:00 PM.
Does this McDonald's location offer mobile ordering and app support?
Yes, you can order using the McDonald's app available on iOS and Android, as well as via online links.
What payment methods are accepted at McDonald's in Salem, IL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at McDonald's Salem location?
Yes, free WiFi is available as one of the services.
What types of food does McDonald's Salem serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream and frozen desserts.
What is the address and contact number of McDonald's in Salem, IL?
McDonald's is located at 1500 W Main St (US Rte 50), Salem, IL 62881. The main phone number is +1 618-548-2513.
Which nearby coffee shops can I visit around McDonald's Salem?
Nearby coffee spots include Scooter's Coffee and Pizza Man of Salem, both great places to visit before or after dining at McDonald's.
Are there other fast food restaurants near McDonald's in Salem?
Yes, nearby fast food options include Salem Mcds, another McDonald's location, Subway, and Taco Bell.
What automotive services are available near McDonald's in Salem?
Nearby automotive services include Max Dye Chrysler Dodge Jeep Ram GMC, Max Dye Inc., AutoZone, Dust & Son Auto Supplies, and Corner Car Rental, useful if you need vehicle assistance during your visit.