Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and unresolved order issues.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant varied, with some praising its cleanliness while others reported dirty tables and areas.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Customers frequently mentioned long wait times, particularly in the drive-thru, impacting their overall experience.
LR
Lorraine Ramsay
Nov 15, 2025
2.0
The McCrispy strips were horrible
Overcooked and rubbery. I could not eat them
We waited over 20 min for food to be delivered to the table. My husband had to point out that our tray was sitting there. Worst McDonald's experience ever
PW
Preston Wright
Oct 29, 2025
1.0
Placed order online during breakfast hours. I arrived and they refused to give me my order. I asked if they could make it right by a simple substitution and they refused! Terrible customer service!
JW
Jaclyn Wells
Oct 22, 2025
2.0
My food was old, ice cold, and made very sloppy and drippy
AL
Angeles Leal
Oct 13, 2025
1.0
You couldn't hear the drive thru, she gave me the wrong food, she was extremely rude, I was not at all satisfied with my order
CD
Cloey Dirks
Oct 5, 2025
1.0
they refuse to give me my food that i purchased at 10:51 and i went in to get it myself and they stated they were closed and id get a refund
What are the operating hours for McDonald's drive-thru in Salem, IL?
The McDonald's drive-thru in Salem, IL is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food for delivery in Salem, IL?
Yes, delivery is available every day from 6:00 AM to 10:00 PM.
Does this McDonald's location offer mobile ordering and app support?
Yes, you can order using the McDonald's app available on iOS and Android, as well as via online links.
What payment methods are accepted at McDonald's in Salem, IL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at McDonald's Salem location?
Yes, free WiFi is available as one of the services.
What types of food does McDonald's Salem serve?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream and frozen desserts.
What is the address and contact number of McDonald's in Salem, IL?
McDonald's is located at 1500 W Main St (US Rte 50), Salem, IL 62881. The main phone number is +1 618-548-2513.
Which nearby coffee shops can I visit around McDonald's Salem?
Nearby coffee spots include Scooter's Coffee and Pizza Man of Salem, both great places to visit before or after dining at McDonald's.
Are there other fast food restaurants near McDonald's in Salem?
Yes, nearby fast food options include Salem Mcds, another McDonald's location, Subway, and Taco Bell.
What automotive services are available near McDonald's in Salem?
Nearby automotive services include Max Dye Chrysler Dodge Jeep Ram GMC, Max Dye Inc., AutoZone, Dust & Son Auto Supplies, and Corner Car Rental, useful if you need vehicle assistance during your visit.