Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude service and long wait times, particularly during busy hours.
Food Freshness
There were mixed reviews on food freshness, with some customers receiving cold or improperly cooked items.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and a messy environment.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Overall Experience
The overall experience varied greatly, with some praising the staff and food while others expressed dissatisfaction with service and food quality.
ST
Scott T
2 days ago
5.0
the ewg.org website states this area has 8 containments in the water supply, one of which is cloroform and causes cancer with no legal limit. Is McDonald's water system filtered for safety of consumer? 29.5ppb EWG's Health Guideline: 0.4 ppb
MD
maria denney
Jan 19, 2026
4.0
The breakfast sandwiches are very good. The bacon is crispy like I like it and biscuit is fluffy.
KS
Kameron Smith
Jan 17, 2026
1.0
You have to believe me when I say I never write reviews. Never have. Never thought I would considering I work at a restaurant. I’ve never written a good or bad review. But this was genuinely insane. I pull up to the mic and rudely get asked “what do you want?” I didn’t even think much of it and went on with my order. It would’ve been nice if the person on the other side of the mic told me the first window closed at 8. Apparently? I’ve never heard of that before but maybe it does. Maybe it wasn’t working or maybe it was closed. I have no idea. But I sit there & wait at the first window for at least 5 minutes. Just patiently waiting, reading the sign on the first window about the penny shortage, (which would lead one to assume you pay there). Two people have seen me at this point. There is nobody infront of me but a line of cars behind me. Embarrassing. I wasn’t mad though, I understand being busy. But, seeing me and not telling me to pull forward is what gets me. The only reason I found out was by getting honked at which I did not deserve. I know I sound annoying, but I’m not exaggerating. I try to be as nice as possible in these situations and I was. Saying thank you every chance I got, because we are all just human trying to live in this world. This is genuinely the WORST McDonald’s I have ever, ever went to. Every single person there is so very rude. Every time I’ve been. I understand being a teenager at your first job. I get it. I really do. But please have the decency to treat me like a human. Any other location would say “Thank you.” Or “You’re welcome.” This one doesn’t. Never does. Other locations treat you as a person! I get told the kindest things from the beautiful souls at Vandalia McDonald’s, plus the food is 10x better. Honestly only go to this place when I’m in need of food. (aka after a long, late shift with no dinner at home) Overall, ever experience I have had has been terrible. Let’s not forget to mention how there’s somehow always hair cooked into the chicken nuggets, but that’s a story for a different day.
JT
Jeffery Tate
Jan 14, 2026
4.0
Very clean coworkers friendly and productive
KS
kami skelton
Jan 9, 2026
5.0
We are traveling this is not my home mcdonalds. But there tea was sweet and yummy and we had fast friendly service. Thank you McDonald's!
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