Location.com logo
Brand Certified

McDonald's

3.6
(1354 reviews)

Business Details

1500 W Main St (US Rte 50), Salem, IL
62881, United States
(618) 548-2513
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 W Main St (US Rte 50), Salem, IL
62881, United States

Hours

Reviews

3.6
1,354 reviews
5 stars
492
4 stars
302
3 stars
260
2 stars
125
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service and long wait times, particularly during busy hours.

Food Freshness

There were mixed reviews on food freshness, with some customers receiving cold or improperly cooked items.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and a messy environment.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Overall Experience

The overall experience varied greatly, with some praising the staff and food while others expressed dissatisfaction with service and food quality.
  • ST
    Scott T
    2 days ago
    5.0
    the ewg.org website states this area has 8 containments in the water supply, one of which is cloroform and causes cancer with no legal limit. Is McDonald's water system filtered for safety of consumer? 29.5ppb EWG's Health Guideline: 0.4 ppb
  • MD
    maria denney
    Jan 19, 2026
    4.0
    The breakfast sandwiches are very good. The bacon is crispy like I like it and biscuit is fluffy.
  • KS
    Kameron Smith
    Jan 17, 2026
    1.0
    You have to believe me when I say I never write reviews. Never have. Never thought I would considering I work at a restaurant. I’ve never written a good or bad review. But this was genuinely insane. I pull up to the mic and rudely get asked “what do you want?” I didn’t even think much of it and went on with my order. It would’ve been nice if the person on the other side of the mic told me the first window closed at 8. Apparently? I’ve never heard of that before but maybe it does. Maybe it wasn’t working or maybe it was closed. I have no idea. But I sit there & wait at the first window for at least 5 minutes. Just patiently waiting, reading the sign on the first window about the penny shortage, (which would lead one to assume you pay there). Two people have seen me at this point. There is nobody infront of me but a line of cars behind me. Embarrassing. I wasn’t mad though, I understand being busy. But, seeing me and not telling me to pull forward is what gets me. The only reason I found out was by getting honked at which I did not deserve. I know I sound annoying, but I’m not exaggerating. I try to be as nice as possible in these situations and I was. Saying thank you every chance I got, because we are all just human trying to live in this world. This is genuinely the WORST McDonald’s I have ever, ever went to. Every single person there is so very rude. Every time I’ve been. I understand being a teenager at your first job. I get it. I really do. But please have the decency to treat me like a human. Any other location would say “Thank you.” Or “You’re welcome.” This one doesn’t. Never does. Other locations treat you as a person! I get told the kindest things from the beautiful souls at Vandalia McDonald’s, plus the food is 10x better. Honestly only go to this place when I’m in need of food. (aka after a long, late shift with no dinner at home) Overall, ever experience I have had has been terrible. Let’s not forget to mention how there’s somehow always hair cooked into the chicken nuggets, but that’s a story for a different day.
  • JT
    Jeffery Tate
    Jan 14, 2026
    4.0
    Very clean coworkers friendly and productive
  • KS
    kami skelton
    Jan 9, 2026
    5.0
    We are traveling this is not my home mcdonalds. But there tea was sweet and yummy and we had fast friendly service. Thank you McDonald's!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: