Arby's

3.9
657 reviews
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Business Details

1840 W Main St, Salem, IL
62881, United States
(618) 548-8980
http://www.arbys.com/locations/us/il/salem/1840-w-main-st/store-7557
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1840 W Main St, Salem, IL
62881, United States

Hours

Reviews

3.9
657 reviews
5 stars
299
4 stars
154
3 stars
86
2 stars
52
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food temperature and quality, with some customers receiving cold or improperly cooked items.

Service Issues

Numerous complaints about rude or unhelpful staff, slow service, and order inaccuracies.

Cleanliness

Many customers praised the cleanliness of the restaurant, noting well-maintained dining areas and facilities.

Overall Experience

While some customers enjoyed their meals and found the service friendly, others had negative experiences that impacted their overall satisfaction.
  • TB
    Tom Burke
    5 days ago
    4.0
    Italian beef must try!
  • AC
    Alexia Connaway
    Oct 25, 2025
    5.0
    Really clean yummy food should go here
  • SH
    Sarah Bushong (Honey)
    Oct 23, 2025
    1.0
    I went through the drive-thru and I ordered a steak bite bowl. The meat was cold the macaroni was cold. They replaced the order with another cold steak bite bowl. I didn't have time to go back through again so I called to let them know that it was cold. They basically called me a liar and said we know for a fact it's hot enough because we ran it through the microwave twice but thanks for letting us know. They were very rude about it. So be careful when you order that the steak bite bowl because their microwave is not getting the meat hot on the inside.
  • CJ
    Cheryl Jefferson
    Oct 12, 2025
    5.0
    Stopped for Dinner while traveling
  • DV
    Dino Viggi
    Sep 21, 2025
    5.0
    Equally good food & service
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