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Arby's

3.9
(665 reviews)
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Business Details

1840 W Main St, Salem, IL
62881, United States
(618) 548-8980
http://www.arbys.com/locations/us/il/salem/1840-w-main-st/store-7557
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1840 W Main St, Salem, IL
62881, United States

Hours

Reviews

3.9
665 reviews
5 stars
305
4 stars
155
3 stars
86
2 stars
52
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like fish sandwiches, roast beef, and fries, though there were complaints about cold food and incorrect orders.

Service Issues

Several reviews noted rude or unhelpful staff, particularly in the drive-thru, with instances of slow service and order mistakes.

Cleanliness

Many customers praised the cleanliness of the restaurant, including the dining area and restrooms.

Atmosphere

The atmosphere was described as typical for a fast-food restaurant, with some positive remarks about the recent renovations.
  • BB
    Brandon Bragg
    Feb 25, 2026
    1.0
    Went through the drive thru on my lunch break. I was told it will be a minute when there wasn't a single car in line or at the window. I sat there for 3-4 minutes before someone came to me. Then ordered my food then had to set another 7 minutes because they didn't have the food made. I ended up with 10 minutes left on my break to try to eat my food and make it back to work. The lady who handed me my food didn't have a single apologetic tone about her. Didn't try to make it right or anything.
  • JJ
    Jean Johnson
    Feb 20, 2026
    5.0
    Fast friendly service
  • LH
    Lisa Hood
    Feb 16, 2026
    5.0
    Food was good and we quickly received our food.
  • ER
    erin robinson
    Feb 15, 2026
    5.0
    Their staff and food is always excellent !!
  • BB
    Betsy
    Jan 31, 2026
    5.0
    Went through the drive thru and ordered 2 fish sandwiches and curly fries. Service was fast and friendly. The fries were excellent and the sandwiches were perfect. Fish was flaky, good amounts of condiments, bun was fresh. All around fantastic experience.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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