Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Worst service I’ve experienced from a fast food franchise in my life. When attempting to order off the menu I was repeatedly told by the female manager working at 1 pm Monday April 13th that they do not do the items I am ordering. I was told I could not upgrade my drink in my biggie bag to a medium, I did not receive my fries, nuggets or sauce and when pressed the employee refused to provide it.
I will not return to this location. I cannot believe this employee is somehow a manger. I have never felt more disrespected by a fast food employee. I was not even provided with a receipt for my order surely to make it more difficult for me to complain about it.
This employee should be terminated for her rude and disrespectful mannerisms.
GA
Gwen Alexander
Apr 7, 2026
1.0
I ordered an Apple Pecan Salad which is my favorite salad 🥗🤤 They no longer have croutons but they have these Parmesan Crisps so I ask for a bag to add a lil crunch. I returned to work open my salad at lunchtime I find I have No Pecans AND they gave me Caesar dressing (yuck) instead of Pomegranate Dressing. Im confused 🤔 how asking for a lil ol' bag of Parmesan Crisps ruined my WHOLE lunch order 😩
JM
John McMillan
Apr 5, 2026
5.0
Was good just the Cherry energy drink was not as good as I expected.
JR
Jennifer Reilly
Apr 1, 2026
1.0
Since your company decided that it’s better not to have a person talk to customers, but increase the cost of the food , and pay for an AI upgraded to a better new self ordering system that is not compatible with families and sitting together.
Our family doesn’t eat fast food but, Wendy’s was our only go to. Until the new system. If you can’t employee a person then you lost a family of customers.
We are so disappointed in your company and customer service that we will never be able to visit your company again.
IB
Isaiah Ly Buado
Feb 25, 2026
1.0
Large sign states "We Have Breakfast" but doesn't open until 10:00, when most people are probably already at work. Interesting.
What are the operating hours for the drive-thru at Wendy's on S. Randall Road?
The drive-thru is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery is available where offered; to check availability near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (630) 513-0050 or contact Customer Care via their website's Contact page or live chat at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and nutrition information are available on the Wendy's website at order.wendys.com or the mobile app after selecting this location.
Is there a Wendy's mobile app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Burger King, Skippy's Gyros, and Deaf Coffee at St. Charles Starbucks. You can compare menus or grab coffee at these locations.
What nearby stores can I shop at nearby Wendy's?
Close to Wendy's, you can find retail stores like Mattress Firm, American Mattress St. Charles, and DXL Big + Tall for clothing and shoes.
What fitness or wellness centers are near this Wendy's?
F45 Training gym and Chiro One Chiropractic and Wellness Center are nearby for workout or wellness services.
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