Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some items being fresh and delicious while others were cold, stale, or poorly prepared.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.
Staff Friendliness
The staff received praise for being friendly and accommodating, although there were instances of poor customer service reported.
Cleanliness
The restaurant was noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
Order Accuracy
Several customers mentioned issues with incorrect orders, suggesting a need for improved attention to detail.
IB
Isaiah Ly Buado
Feb 25, 2026
1.0
Large sign states "We Have Breakfast" but doesn't open until 10:00, when most people are probably already at work. Interesting.
EB
Emily Bohne
Feb 18, 2026
5.0
They were very nice and the food was very delicious
TM
Tricia Mulvey
Feb 16, 2026
1.0
Service was fine, but I literally couldn't finish eating the burger they made here. When I tried to pick it up, it just fell apart in my hands because it was so full of sauce. The condiments were just pouring out the sides, the veggies were covered and sliding off the burger, and the bun was completely soggy. All I could taste was the sauce. It was gross so I threw it away. On top of all that, the fries had zero salt and were incredibly stale. Wish I had gone to Culver's.
MD
Mark Devino
Feb 1, 2026
3.0
I’ve been in this Wendy’s a few times. They can be slow. I’m pretty sure the drive-thru customers get priority over the dine in crowd.
AA
Anel Arreola
Jan 21, 2026
5.0
Supper friendly staff , clean lobby area I enjoyed my food all was fresh and as ordered.
What are the operating hours for the drive-thru at Wendy's on S. Randall Road?
The drive-thru is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery is available where offered; to check availability near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (630) 513-0050 or contact Customer Care via their website's Contact page or live chat at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and nutrition information are available on the Wendy's website at order.wendys.com or the mobile app after selecting this location.
Is there a Wendy's mobile app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Burger King, Skippy's Gyros, and Deaf Coffee at St. Charles Starbucks. You can compare menus or grab coffee at these locations.
What nearby stores can I shop at nearby Wendy's?
Close to Wendy's, you can find retail stores like Mattress Firm, American Mattress St. Charles, and DXL Big + Tall for clothing and shoes.
What fitness or wellness centers are near this Wendy's?
F45 Training gym and Chiro One Chiropractic and Wellness Center are nearby for workout or wellness services.
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