Wendy's

4.0
673 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
942 S. Randall Road, Saint Charles, IL
60174, United States

Hours

Reviews

4.0
673 reviews
5 stars
308
4 stars
182
3 stars
89
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and patient staff to instances of rudeness and long wait times.

Food Quality

Feedback on food quality was inconsistent, with some praising the freshness and taste, while others reported cold or improperly prepared items.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • PK
    P K
    Dec 22, 2025
    1.0
    The large fries I ordered were filled to the front rim of the container. Skimping on the amount of fries filled but will quickly charge me 50 cents extra for a extra container of condiment
  • DD
    drea
    Dec 17, 2025
    5.0
    anel took my order at the drive thru she was very patient and nice with me ! food was also good !
  • CC
    Carlos
    Dec 17, 2025
    5.0
    Good Fries Fast at drive thru
  • JS
    Joseph A. Scaravilli
    Dec 17, 2025
    1.0
    Ordered the sausage egg and cheese biscuit at 8:00 in the morning. Sausage smelled like feces - straight to the trash. This is not an exaggeration. Don't go. This and other Wendy's stores in the area do not give a receipt unless you ask, Even though they print out automatically.
  • SB
    Stephen Berry
    Nov 28, 2025
    2.0
    The lady took my card and had it out of sight for like 2 to 3 minutes. Too long for comfort.

Frequently Asked Questions About Wendy's

Is St. Charles Of Randall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on S. Randall Road?

The drive-thru is open every day from 6:30 AM to 2:00 AM.