Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned slow service, especially during busy times.
Food Quality
While some enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers.
Staff Friendliness
Some reviews highlighted friendly and accommodating staff, while others experienced rude service.
AG
Anne Gasiorek
Nov 8, 2025
5.0
Restaurant was very clean, food was more delicious than I remembered, and the cashier was very patient with our group (2 young kids, 2 elderly adults, and 1 middle aged adult). Looking forward to returning.
WD
Wats dat
Aug 28, 2025
2.0
My orders here are wrong more often than not. Otherwise it all tastes like typical Wendy's food. Do check your bags before you drive away.
MM
Monica Martinez
Aug 20, 2025
5.0
Place was nice they have a eletric fireplace and tables and booth for your choice of sitting. Very clean and food was good.
MQ
Michelle Quintana
Jul 17, 2025
5.0
Had a great experience. There was a new hire, and she tried her best, but on her own accord, she grabbed her manager. She didn’t know how to work the T-Mobile Tuesday code, so as a new hire, I don’t blame her or anyone. Food was great, stayed warm until I got home. The workers do their best from what I was able to tell.
I was also there on a not so busy day.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Charles, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Charles, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 513-0050.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St. Charles Of Randall Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Charles, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on S. Randall Road?
The drive-thru is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery is available where offered; to check availability near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (630) 513-0050 or contact Customer Care via their website's Contact page or live chat at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and nutrition information are available on the Wendy's website at order.wendys.com or the mobile app after selecting this location.
Is there a Wendy's mobile app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Burger King, Skippy's Gyros, and Deaf Coffee at St. Charles Starbucks. You can compare menus or grab coffee at these locations.
What nearby stores can I shop at nearby Wendy's?
Close to Wendy's, you can find retail stores like Mattress Firm, American Mattress St. Charles, and DXL Big + Tall for clothing and shoes.
What fitness or wellness centers are near this Wendy's?
F45 Training gym and Chiro One Chiropractic and Wellness Center are nearby for workout or wellness services.