Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and patient staff to instances of rudeness and long wait times.
Food Quality
Feedback on food quality was inconsistent, with some praising the freshness and taste, while others reported cold or improperly prepared items.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Order Accuracy
Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
PK
P K
Dec 22, 2025
1.0
The large fries I ordered were filled to the front rim of the container. Skimping on the amount of fries filled but will quickly charge me 50 cents extra for a extra container of condiment
DD
drea
Dec 17, 2025
5.0
anel took my order at the drive thru she was very patient and nice with me ! food was also good !
CC
Carlos
Dec 17, 2025
5.0
Good Fries Fast at drive thru
JS
Joseph A. Scaravilli
Dec 17, 2025
1.0
Ordered the sausage egg and cheese biscuit at 8:00 in the morning. Sausage smelled like feces - straight to the trash. This is not an exaggeration. Don't go. This and other Wendy's stores in the area do not give a receipt unless you ask, Even though they print out automatically.
SB
Stephen Berry
Nov 28, 2025
2.0
The lady took my card and had it out of sight for like 2 to 3 minutes. Too long for comfort.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on S. Randall Road?
The drive-thru is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from this Wendy's?
Delivery is available where offered; to check availability near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (630) 513-0050 or contact Customer Care via their website's Contact page or live chat at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu prices and nutrition information are available on the Wendy's website at order.wendys.com or the mobile app after selecting this location.
Is there a Wendy's mobile app for ordering?
Yes, you can order via the Wendy's app available on the Apple App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Burger King, Skippy's Gyros, and Deaf Coffee at St. Charles Starbucks. You can compare menus or grab coffee at these locations.
What nearby stores can I shop at nearby Wendy's?
Close to Wendy's, you can find retail stores like Mattress Firm, American Mattress St. Charles, and DXL Big + Tall for clothing and shoes.
What fitness or wellness centers are near this Wendy's?
F45 Training gym and Chiro One Chiropractic and Wellness Center are nearby for workout or wellness services.