Pizza Hut

3.4
220 reviews
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Business Details

2422 W Main St, Saint Charles, IL
60175, United States
(630) 584-9221
https://locations.pizzahut.com/il/saint-charles/2422-w-main-st
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2422 W Main St in Saint Charles, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2422 W Main St, Saint Charles, IL
60175, United States

Hours

Reviews

3.4
220 reviews
5 stars
85
4 stars
40
3 stars
28
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and lack of toppings.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty in resolving issues.

Cleanliness

Several customers noted that the restaurant appeared dirty and raised concerns about health standards.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • KM
    Kate M.
    Nov 28, 2025
    1.0
    Save your money and frustrations and go somewhere else. I do not think I have picked up an order here and it’s been correct. I told them it was not correct and I was argued with. I am shocked they are still open.
  • DH
    Desirae Harrison
    Sep 20, 2025
    1.0
    Definitely will not be back to this location again. Twice we received pizza without the sauce on it. Don't care to call for a replacement again as it looks dirty inside the store. Honestly not sure how they pass health department inspections.
  • BL
    Blake Lemke
    Sep 19, 2025
    5.0
    Wife and I randomly wanted to go to pizzahut after an appointment. Frankly neither of us can remember that last time we've had pizzahut (definitely over 10 years) but we saw one and said hey why not. Staff was super friendly, and really fast. Walked in randomly, ordered a 3 topping LG pizza with 8 wings (which was a bundled coupon that the staff was nice enough to show us) and were gone in 10 minutes. Now that is tough to beat anywhere let alone for pizza. Definitely might have to make this a regular stop after my appointments every 4 months. We even went outside to wait in the car, and staff was nice enough to bring it to us. Now that is customer service, thank you to the 2 gentleman working there.
  • CR
    Chris Randall
    Aug 30, 2025
    1.0
    We ordered a large 3 topping pizza with 8 boneless wings and it was terrible. The pizza had no butter on the edge, looked it it was a medium turned into a large by the way the dough looked like. The wings had the sauce only on the bottom of the container. How did this Frankenstein get past management is beyond me.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Saint Charles, IL?

Pizza Hut is located at 2422 W Main St, Saint Charles, IL 60175.

What are the operating hours for Pizza Hut delivery in Saint Charles?

Delivery is available Monday to Wednesday from 3:00 PM to 9:00 PM, Thursday from 10:30 AM to 9:00 PM, and Friday to Sunday from 10:30 AM to 10:00 PM.