McDonald's

3.7
418 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40w225 IL Route 64, Saint Charles, IL
60175, United States

Hours

Reviews

3.7
418 reviews
5 stars
170
4 stars
95
3 stars
75
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rude behavior and order inaccuracies.

Food Consistency

While many customers enjoy the food quality, there are frequent complaints about incorrect orders and food being served cold or old.

Cleanliness

The restaurant is often noted for being clean and well-maintained, although some reviews mention unsanitary conditions.

Operational Issues

Customers express frustration over inconsistent hours and the restaurant being closed unexpectedly, impacting their ability to place orders.
  • SK
    Scott Konertz
    2 days ago
    5.0
    I've been to this location several times. I have to say in my experience this mc Donald's has always gotten my order correct even when busy. The last couple of times I've been here the food has been very good. Nice and hot and tasted very fresh. And unlike some other locations my fries weren't over salted.the employees here have always been friendly as well.
  • KM
    Kirsten Mccann
    Dec 30, 2025
    1.0
    Ordered ahead (3 mins away) waited 10 mins they gave me cold fries, a warm, but noticeable old chicken sandwhich, no extra pickles that I paid for and no sides of ranch which I also requested on my order….. for $12, I’ll go to Jimmy John’s
  • RS
    Rich Smith
    Dec 23, 2025
    1.0
    Después de terminar nuestro pedido al recibirlos no nos entregó la soda Que porque según se le había olvidado quería que diéramos la vuelta para volver a ordenar y pagar qué mal servicio
  • MJ
    Mike jones
    Dec 18, 2025
    1.0
    I guess I ordered salt with a little fries. McDouble was decent but still not fresh. Fries weren’t fresh only half full and barely edible with the amount of salt on them. Seemed like they gave me the last of already cooked fries that had been sitting there and all I tasted was salt. This is why I don’t order from McDonald’s. It’s never fresh. I placed my order while I was in the drive thru. Unacceptable! What’s left in the picture is being thrown out and I’ll try not to have a heart attack for the next hour while my body digests the pound of salt the put on my warm fries,
  • TS
    Tom Shoaff
    Oct 4, 2025
    5.0
    McDonald's food is always good. Service is great, and when using the app, you get great deals.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Saint Charles, IL?

McDonald's in Saint Charles, IL is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.