Brand Certified
McDonald's
3.7(865 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3900 E Main St, Saint Charles, IL
60174, United States
Certified by McDonald's • Mar 01, 2026
(630) 443-6015
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
865 reviews
5 stars
367
4 stars
181
3 stars
127
2 stars
51
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, others experienced issues with cold items and incorrect orders.
Cleanliness
The washroom conditions were described as disgusting, and some customers noted cleanliness issues in the dining area.
Language Barrier
Several reviews mentioned difficulties in communication due to staff not speaking English well, leading to order mistakes.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
- NNNicholas NormanJan 8, 20262.0Food is fine but washroom is absolutely disgusting
- BOBusiness OwnershipDec 4, 20251.0I just moved to the area and been going here for about a month now until I realized they charged me different prices everyday for the samething I've been ordering. I ordered 2 of #6 meal (breakfast) with 2 large orangr juice for $14.32. Two weeks ago they charged me $18.68. Today they charges me $20.73 then when I bring up the issue to the manager (Veronica) she reduced it to a little but over $17. The problem here is I've been paying $14.32 last whole week for the exact samething. It is so frustrating in communication since most employees there can't speak much english. I'm not sure if they can read the menu to cash out. I won't be coming here again since they charge your meal like stocks market.
- JBJason BensonOct 19, 20251.0You flatout have the worst pickup service out of everyone! Noone comes to the counter and they dont even know what my order is for a quick counter pickup that is supposed to be ready when i get there. Your mc donalds who started and made fast food popular yet your the worst now!
- GGGabriel GuerreroSep 12, 20255.0Excelente.. servicio personal muy atento
- JDJane DoeSep 10, 20255.0This is the best McDonald’s I’ve been too. Always fast and always fresh.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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