Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
866 reviews
5 stars
367
4 stars
181
3 stars
128
2 stars
51
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others experienced issues with cold items and incorrect orders, impacting their overall experience.
Cleanliness
The cleanliness of the establishment was called into question, particularly regarding the washroom facilities.
Language Barrier
Several reviews mentioned difficulties in communication due to staff not speaking English fluently, which contributed to order mistakes.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
- NNNicholas Norman4 days ago2.0Food is fine but washroom is absolutely disgusting
- BOBusiness OwnershipDec 4, 20251.0I just moved to the area and been going here for about a month now until I realized they charged me different prices everyday for the samething I've been ordering. I ordered 2 of #6 meal (breakfast) with 2 large orangr juice for $14.32. Two weeks ago they charged me $18.68. Today they charges me $20.73 then when I bring up the issue to the manager (Veronica) she reduced it to a little but over $17. The problem here is I've been paying $14.32 last whole week for the exact samething. It is so frustrating in communication since most employees there can't speak much english. I'm not sure if they can read the menu to cash out. I won't be coming here again since they charge your meal like stocks market.
- JBJason BensonOct 19, 20251.0You flatout have the worst pickup service out of everyone! Noone comes to the counter and they dont even know what my order is for a quick counter pickup that is supposed to be ready when i get there. Your mc donalds who started and made fast food popular yet your the worst now!
- GGGabriel GuerreroSep 12, 20255.0Excelente.. servicio personal muy atento
- JDJane DoeSep 10, 20255.0This is the best McDonald’s I’ve been too. Always fast and always fresh.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's at 3900 E Main St, Saint Charles, IL?
The McDonald's at 3900 E Main St, Saint Charles, IL is open daily from 5:00 AM to 11:00 PM for dine-in service.
Is the drive-thru available at McDonald's on 3900 E Main St, and what are its hours?
Yes, the drive-thru at McDonald's 3900 E Main St is open every day from 5:00 AM to midnight (12:00 AM).
Can I order McDonald's for delivery from the Saint Charles location, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to midnight via McDonald's delivery service.
What ordering options are available at McDonald's Saint Charles?
You can order at McDonald's through curbside pickup, delivery including same-day and no-contact delivery, drive-thru, and mobile ordering via their app or online.
Which payment methods does McDonald's at 3900 E Main St accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Saint Charles offer free WiFi and gift cards?
Yes, McDonald's at this location offers free WiFi and gift cards among other services like mobile offers and McDelivery.
Can I download an app to order McDonald's from Saint Charles location?
Yes, you can download the McDonald's app on iOS or Android to order food easily from the Saint Charles location.
What are some nearby eating options if I visit McDonald's at 3900 E Main St?
Nearby dining options include IHOP for breakfast and brunch, Portillo's for American fast-food and hot dogs, Starbucks for coffee, and Potbelly Sandwich Shop for deli sandwiches.
Are there any nearby entertainment or shopping places close to McDonald's Saint Charles?
Yes, nearby you can find Castle Arcade for entertainment and Walmart Supercenter for shopping needs.
What local services and businesses surround McDonald's at 3900 E Main St?
Close to McDonald's, there is Baker Family Vision for eye care, multiple locksmith services like KeyMe and minuteKEY, financial services including BMO Harris Bank and Jackson Hewitt Tax Service, and beauty services like Suzanne Denee Salon & Day Spa.