Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
859 reviews
5 stars
365
4 stars
180
3 stars
127
2 stars
50
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
While some customers praised the freshness and taste of the food, others experienced cold or stale items, contributing to dissatisfaction.
Customer Experience
Many reviews highlighted poor customer service interactions, including language barriers and unhelpful staff, which negatively impacted the overall dining experience.
Cleanliness and Atmosphere
The cleanliness of the restaurant received mixed reviews, with some noting a clean environment while others reported issues with the dining area.
Play Area
The play area was appreciated by families, but some customers expressed concerns about temperature and comfort in the space.
- JBJason BensonOct 19, 20251.0You flatout have the worst pickup service out of everyone! Noone comes to the counter and they dont even know what my order is for a quick counter pickup that is supposed to be ready when i get there. Your mc donalds who started and made fast food popular yet your the worst now!
- GGGabriel GuerreroSep 12, 20255.0Excelente.. servicio personal muy atento
- JDJane DoeSep 10, 20255.0This is the best McDonald’s I’ve been too. Always fast and always fresh.
- MPMATTHEW PERRISep 9, 20255.0Great service and the food quality seemed more fresh than other locations I've been to!
- CAChad AndersonSep 3, 20255.0It's small but very nice. Up close and personal with many of the animals. Well laid out. The Cougars and Bobcats were certainly family favorites but the Capybara was the main reason my daughter wanted to go. It was fun
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's at 3900 E Main St, Saint Charles, IL?
The McDonald's at 3900 E Main St, Saint Charles, IL is open daily from 5:00 AM to 11:00 PM for dine-in service.
Is the drive-thru available at McDonald's on 3900 E Main St, and what are its hours?
Yes, the drive-thru at McDonald's 3900 E Main St is open every day from 5:00 AM to midnight (12:00 AM).
Can I order McDonald's for delivery from the Saint Charles location, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to midnight via McDonald's delivery service.
What ordering options are available at McDonald's Saint Charles?
You can order at McDonald's through curbside pickup, delivery including same-day and no-contact delivery, drive-thru, and mobile ordering via their app or online.
Which payment methods does McDonald's at 3900 E Main St accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Saint Charles offer free WiFi and gift cards?
Yes, McDonald's at this location offers free WiFi and gift cards among other services like mobile offers and McDelivery.
Can I download an app to order McDonald's from Saint Charles location?
Yes, you can download the McDonald's app on iOS or Android to order food easily from the Saint Charles location.
What are some nearby eating options if I visit McDonald's at 3900 E Main St?
Nearby dining options include IHOP for breakfast and brunch, Portillo's for American fast-food and hot dogs, Starbucks for coffee, and Potbelly Sandwich Shop for deli sandwiches.
Are there any nearby entertainment or shopping places close to McDonald's Saint Charles?
Yes, nearby you can find Castle Arcade for entertainment and Walmart Supercenter for shopping needs.
What local services and businesses surround McDonald's at 3900 E Main St?
Close to McDonald's, there is Baker Family Vision for eye care, multiple locksmith services like KeyMe and minuteKEY, financial services including BMO Harris Bank and Jackson Hewitt Tax Service, and beauty services like Suzanne Denee Salon & Day Spa.