McDonald's

3.5
880 reviews
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Business Details

1915 W Main St, Saint Charles, IL
60174, United States
(630) 377-7445
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1915 W Main St, Saint Charles, IL
60174, United States

Hours

Reviews

3.5
880 reviews
5 stars
357
4 stars
171
3 stars
124
2 stars
50
1 star
178

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Many reviews highlighted poor customer service, with rude staff and unprofessional behavior noted by several customers.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, with some describing it as dirty.

Long Wait Times

Customers frequently complained about long wait times in the drive-thru and for food orders.
  • SP
    SHDANK RECORDS & Photography
    3 days ago
    1.0
    If you enjoy wasting your time and fighting to get your money back, this is your spot. I placed a clear order (Big Mac, Filet-O-Fish, drinks) and was charged the full amount at the first window. At the second window, they claimed I had only paid for the coffee and water—the main items were missing from the payment! After this ridiculous mix-up, I requested a refund, and they made me pull forward. It then took a completely unacceptable FIVE MINUTES just to hand me my cash back. Five minutes for change! This location is profoundly disorganized and utterly incompetent. Avoid at all costs.
  • T3
    Tom Allen 3rd
    Oct 27, 2025
    3.0
    Only stopped to utilize the Men's bathroom.
  • WM
    Wilson Muñoz
    Oct 22, 2025
    5.0
    Good and nice people 👍
  • CG
    Claudia Gonzalez
    Oct 7, 2025
    1.0
    Pesimo servicio pase exactamente hoy 10/07/25 alas 3:38pm semo olvido comprar 2 sodas mas lo cual le dije al hombre dela ventana si podia cobrarmelas y me contesto que no que para eso tendria que yo dar todo la vuelta y formarme otra vez le conteste no melas puedes cobrar aqui y contesto no tienes que formarte si quieres algo mas .de verdad que ganas de vender tienen por que tambien hordene un 6 pices chicken nuggets happy meal y solo me pusieron 6 nuggets en mi bolsa lo cual la persona que me iso esperar no se tomo el tiempo de esperar que yo checara mi horden y entre esta y muchassss cosas mas malas que an echo la verdad no buelvo a pararme en este lugar 0 estrellas
  • RR
    Rocky Ramirez
    Sep 23, 2025
    5.0
    Fries are always 🔥 when you ask for fresh fries
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Saint Charles, IL?

McDonald's in Saint Charles, IL is open 24 hours a day, seven days a week, including holidays.

Does McDonald's offer delivery service at this location?

Yes, McDonald's offers 24/7 delivery service including same-day and no-contact delivery.