Brand Certified
McDonald's
3.5(891 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1915 W Main St, Saint Charles, IL
60174, United States
Certified by McDonald's • Mar 01, 2026
(630) 377-7445
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
891 reviews
5 stars
357
4 stars
174
3 stars
125
2 stars
50
1 star
185
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Customer Service
Feedback highlighted a lack of professionalism and rudeness from staff, particularly from management.
Cleanliness and Quality
Several reviews mentioned unsanitary conditions and poor food quality, including cold or improperly prepared items.
Service Speed
Customers frequently complained about slow service and long wait times, especially during late hours.
Pricing Issues
Some customers expressed dissatisfaction with high prices compared to other locations, along with issues related to payment methods.
- MMMuskyBoBo1 day ago4.0Really great experience, very good customer service but for the love of God, for the price we are now paying for McDonalds (not exactly top food) PLEASE PUT KETCHUP in the bag at drive thru. This really is cheap as hell not to Would had given a 5... The manager I talked to said ya have to ask??? Why? Thats seriously common sense. I mean your way over charging for fast food, yes I know what food cost is, you can afford to throw a ketchup packet in the drive thru order. Manager was great fyi and if she reads this, you DID put napkins in the bag. I didn't see them at first so ty!
- CWCambria WilliamsFeb 19, 20261.0New manager is very disrespectful
- MPMike PekloJan 28, 20261.0Did not refund me for giving me completely wrong order in drive through (after I left). Offered me free food to compensate, but I was not hungry. Manager on duty refused to authorize refund. Even a partial refund would be okay by me. Moral of story, always check to make sure you receive correct order before leaving fast food place.
- TMTricia MulveyJan 13, 20261.0My husband and i tried to order a sausage, EGG, and cheese mcmuffin and the lady at the window took off the egg part for some reason?? We asked if the sandwich came with cheese and she said yes. Then she asked if we wanted the cheese and we said yes we do. Then she asked if we wanted the egg out of nowhere, and we said YES. We pull away and find out that there's no egg! I'm pregnant and really needed that egg to be on there cuz I didn't have time to make some this morning. Couldn't go back or else we'd be late for work. I'll make sure to choose a different mcdonalds next time.
- SIStan IćJan 8, 20261.0I don't ever leave reviews for fast food places but this location is ridiculous 9/10 times they will mess up your order or something will be missing, I feel like they do it on purpose then eat what is missing from your order
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Saint Charles, IL?
McDonald's in Saint Charles, IL is open 24 hours a day, seven days a week, including holidays.
Does McDonald's offer delivery service at this location?
Yes, McDonald's offers 24/7 delivery service including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's offers drive-thru service which operates 24/7 every day of the week.
What payment methods are accepted at McDonald's Saint Charles, IL?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can the nearby Body & Brain Yoga studio complement my visit to McDonald's?
You can enjoy a yoga session at Body & Brain Yoga nearby to relax before or after having a meal at McDonald's, making for a balanced day of wellness and dining.
Are there coffee options near McDonald's if I want a different experience?
Yes, Starbucks is nearby if you want to grab a coffee or a different café experience before or after visiting McDonald's.
What nearby restaurants provide additional dining choices around McDonald's?
Nearby dining options include Chums Shrimp Shack for seafood, Los Burritos Mexicanos for Mexican cuisine, and Just Kabobs for Greek fast food.
If I have a pet, is there an animal care facility near McDonald's?
Yes, Eye Care for Animals St. Charles is located nearby, providing veterinary and medical services for pets.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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