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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(286 reviews)

Business Details

(630) 444-0828
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Charles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2057 Lincoln Highway, Saint Charles, IL
60174, United States

Hours

Reviews

3.4
286 reviews
5 stars
124
4 stars
42
3 stars
28
2 stars
18
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Food Quality

Customers frequently complained about the quality of food, mentioning items being overcooked, cold, or incorrect.

Cleanliness

Several reviews noted unsanitary conditions, including dirty environments and issues with food presentation.

Staff Attitude

While some customers praised friendly staff, many others reported unprofessional behavior and a lack of care from employees.

Inconsistency

Customers experienced inconsistency in drink and food preparation, with many noting that orders were often incorrect or poorly made.
  • BM
    Bri Mack
    Feb 15, 2026
    1.0
    Just went through the drive thru to order a drink on the website and I could hear the manager or owner yelling that what I wanted wasn’t real and isn’t on the app. I just left and walked in to show him and tell him that I could hear everything and he should not talk to people that way. Will never go back to this location. Horrible human being! Tried saying he wasn’t yelling at me and was yelling at his employee. Also disgusting.
  • EH
    Erik Hansen
    Jan 31, 2026
    1.0
    My iced coffee tasted terrible. Couldn’t taste any of the creamer and tasted watered down
  • JC
    Jaime Colby
    Dec 8, 2025
    5.0
    Love coming here! It can get busy but the workers are nice. I forgot my wallet for the 2nd time this week smh they let me come back on my lunch to pay. Thanks guys!
  • IR
    Israel Ruiz
    Nov 28, 2025
    3.0
    Always there with a sweet treat when you need it. But the donuts are getting smaller each time i go 👀
  • YP
    Yasiel Puig
    Oct 17, 2025
    4.0
    Employees in self check out are strange and hover too much

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saint Charles, IL?

Dunkin' in Saint Charles, IL is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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