Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saint Charles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
281 reviews
5 stars
123
4 stars
42
3 stars
27
2 stars
18
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about the quality of food, citing issues like overcooked, cold, or stale items, and even unsanitary conditions.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of attention and dismissive attitudes towards customers.
Consistency
Customers noted inconsistency in drink preparation and food quality, with many stating their orders were often incorrect or poorly made.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service, indicating that there are positive experiences to be had.
- YPYasiel PuigOct 17, 20254.0Employees in self check out are strange and hover too much
- HDHajera DogarJul 1, 20255.0my little brother always takes so long to order in the drive through but the workers are so patient and kind!!! love this location
- GGGort GortsonJun 23, 20252.0The drinks are okay, but I've gotten food multiple times and every single time it's somehow both overcooked and cold and disgusting. It's like they're giving you overcooked food that's also been sitting under a warmer for too long.
- PCPatience CorfieldJun 22, 20193.0Wish they still had cinnamon donuts/ donut holes.
- AAAutumn AFeb 5, 20171.0Seriously poor customer service. Took FOREVER and they ran out of half of their doughnuts, leaving very few choices. I won't go back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Saint Charles, IL?
Dunkin' in Saint Charles, IL is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' Saint Charles?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some of the special beverages available during the holiday season at this Dunkin'?
During the holiday season, you can try the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead for faster service at Dunkin' Saint Charles?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit cards for payment.
Does Dunkin' Saint Charles have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby places can I visit before or after my Dunkin' visit in Saint Charles?
You can visit Baskin Robbins for ice cream and smoothies, Idea Garden by the Kane County Master Gardeners for a park experience, or enjoy a meal at Paradiso Restaurant & Bar which are close to Dunkin'.
Is there a gym near the Dunkin' on Lincoln Highway in Saint Charles?
Yes, Planet Fitness, a gym and sports venue, is located nearby for your fitness activities.
Where can I find automotive services near Dunkin' in Saint Charles?
Nearby are NAPA St. Charles, Johnson Auto Specialties, and Mike More Miles offering automotive parts, repairs, and oil changes.