Dunkin'

3.3
231 reviews
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Business Details

1566 E Main St, Saint Charles, IL
60174, United States
(630) 465-9779
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Charles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1566 E Main St, Saint Charles, IL
60174, United States

Hours

Reviews

3.3
231 reviews
5 stars
103
4 stars
28
3 stars
14
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Inventory Issues

Customers frequently reported that the location is out of stock on various items, including donuts and drinks, leading to frustration.

Service Quality

While some customers praised the friendly and professional staff, many others experienced rude service, long wait times, and incorrect orders.

Cleanliness and Maintenance

Several reviews highlighted issues with cleanliness, particularly in the bathrooms, and equipment failures that affected service.

Management Concerns

Multiple reviews pointed to poor management practices, including understaffing and lack of proper training, contributing to a negative customer experience.
  • RO
    Rob Oliver
    Dec 30, 2025
    2.0
    I feel foolish writing this review, because I keep going back there thinking I’ll get better results and it never changes. There is no DD anywhere in the suburbs that is consistently out of inventory more than this location. Hands down, it is constantly out of product. I’ve literally been to this location ten times in a row and have asked for what I wanted to have them tell me they are out of stock. I’m not even exaggerating. I kid you not, but I was there around 11 am and they told me they were out of ALL donuts. Not just the donut I wanted, but ALL donuts. Don’t even think about asking for a glazed after 9 am. I think they only have one blueberry muffin on order and I’ve missed it every time. Nice staff and fine service. Just crap inventory.
  • KD
    Katy denson
    Dec 21, 2025
    4.0
    Here at 4:40am. Says their open online but the drive through says their closed.
  • MK
    Mike Kothe
    Oct 29, 2025
    5.0
    Been going for years 4 times a week. Very consistent food drinks and service.
  • MM
    mas
    Oct 2, 2025
    5.0
    Awesome staff very professional and nice. This dunkin donuts is very clean as well
  • SS
    Sandra Schneider
    Sep 30, 2025
    5.0
    This Dunkin Donuts' Location is fantastic! The people who work here are so Amazing! They always remember you. Shante is Super! She treats people with kindness and joy! Her optimism flows over to everyone!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1566 E Main St in Saint Charles, IL?

Dunkin' is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Saint Charles offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.