Business Details
About
Mexican Restaurant
Chipotle St. Charles is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill - CLOSED
3821 E Main St, Saint Charles, IL
60174, United States
Hours
Reviews
4.0
740 reviews
5 stars
393
4 stars
155
3 stars
63
2 stars
36
1 star
93
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small and inconsistent portion sizes, particularly regarding meat in their orders.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service experiences.
Food Quality
Several reviews highlighted issues with food quality, including complaints about freshness, preparation, and cleanliness.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted issues with dirty tables and food safety.
Value for Money
Customers expressed dissatisfaction with the value for money, citing rising prices and decreasing portion sizes.
- MSMelissa SteichenOct 21, 20252.0Meat is all fat! Spit out three pieces of pure fat!
- MCMindy CollinsOct 14, 20254.0It was a Chipotle decent food what we expected and staff was friendly.
- JBJacqueline BJul 23, 20254.0One of the better chipotle locations I've been to. The biggest issue I have with chipotle is portion sizes, especially given how much the price has gone up over the years, and this location has been good with providing a full burrito bowl
- DCDave ChanaJul 20, 20254.0We started visiting this location after being continually disappointed by the South Elgin Chipotle which is a complete disaster. While the portions were light, the location was clean, convenient, and they got our orders correct. Will visit again.
- JRJennifer RomeroJul 6, 20255.0Always make my order perfect!! Also very delicious food!
Frequently Asked Questions About Chipotle Mexican Grill - CLOSED
Is the Chipotle Mexican Grill located at 3821 E Main St in St. Charles currently open?
The Chipotle Mexican Grill at 3821 E Main St in St. Charles is currently closed.
What types of food does Chipotle St. Charles offer?
Chipotle St. Charles offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle St. Charles provide online ordering or delivery services?
Yes, Chipotle St. Charles offers both in-store pickup and delivery services through their website and app.
How can I order food from Chipotle St. Charles online?
You can order online via their official ordering site at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What are the operating hours for Chipotle Mexican Grill in St. Charles?
Currently, Chipotle Mexican Grill in St. Charles is closed every day of the week.
Does Chipotle St. Charles have any special commitment to ingredient sourcing?
Yes, Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms that follow humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Which nearby places might I visit before or after dining at the Chipotle St. Charles location?
Nearby you can visit Pinot's Palette for art activities, MalyThai for Thai cuisine, and Cold Stone Creamery for dessert, enhancing your local experience.
Are there any nearby services that complement a visit to Chipotle, such as mobile phone stores or health-related services?
Yes, nearby services include the AT&T Store for mobile needs, Smyles & Company Family Dentistry for dental care, and Ascend Spine & Rehab for physical therapy.
What other dining options are available near the Chipotle location on E Main St in Saint Charles?
Other nearby dining options include Bella European Bistro, Buffalo Wild Wings, Poke Bros., and Tropical Smoothie Cafe for a variety of flavors.
How can customers stay updated with Chipotle St. Charles' offers and news?
Customers can follow Chipotle on social media platforms such as Facebook, YouTube, Twitter, Instagram, and Pinterest, or sign up for Chipotle Rewards for exclusive offers.