Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
343 reviews
5 stars
163
4 stars
105
3 stars
38
2 stars
14
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.
Cleanliness
The restaurant was noted for being clean, but some reviews mentioned unsanitary practices among staff.
Pricing Issues
Several customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
Ice Cream Praise
The ice cream, particularly Blizzards, received positive feedback, with many customers highlighting it as a favorite.
SL
Shelby Lascelles
1 day ago
3.0
Says it opens at 10 but didn't open until 11. Girl was rude when asked about it. Usually a great place.
MG
Mistah Ghee
Feb 3, 2026
3.0
Some of the younger girls behind the counter have a shitty attitude,no personality and make faces when taking orders.Idk if they hate their job or are just mad because they actually have to do some work. DQ owner/management needs to have them retake customer services/training classes or something of that nature. It's one of the reasons I don't like going in there much.
SP
Sara Palmer
Jan 30, 2026
4.0
We had an extremely long wait at the drive thru for our food which in the less than 5 minute drive home was not hot. With the costs of fast food rising, the quality of the food and service shouldn't decrease. The employee was less than enthusiastic about serving their customers.
In a small town there are not always many options, however this would be a reason that this establishment would not be near the top of my list.
Thankfully I live in an area where I have the options to remove a place from my list of frequented places.
It wouldn't take much to make your customers experiences better. A genuine smile, apology for the delay, ask if there is anything else we needed.
Wouldn't recommend unless your craving ice cream, because I believe it's the only option in town for that.
MM
mi
Dec 20, 2025
1.0
TERRIBLE service. Their time to close the dine in space is 9 yet the doors were locked at 8:30. No holidays or anything going on that could prompt this, and the ladies working inside are INCREDIBLY rude and have attitudes.
What are the opening hours of Dairy Queen Grill & Chill in Rushville, IL?
The restaurant is open daily from 10:00 AM to 9:00 PM. On Christmas Eve (December 24, 2025), it closes early at 5:00 PM, and it is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).
Is Dairy Queen Grill & Chill in Rushville family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, is wheelchair accessible, and provides seating and restrooms for customers.
Can customers order food from Dairy Queen Grill & Chill online?
Yes, customers can place pickup orders online through their website at DairyQueen.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located in Rushville?
Dairy Queen Grill & Chill is located at 330 W Clinton, Rushville, IL 62681-1303, United States.
Are there nearby places where I can shop or get fuel near Dairy Queen Grill & Chill?
Yes, Casey's General Store, which offers gas, pizza, and convenience items, is located nearby and can be visited before or after your meal.
What other food options are available near Dairy Queen Grill & Chill?
Nearby food options include Pizza Unlimited, an American restaurant specializing in pizza, and Brown's Restaurant and Lounge.
Are there medical or emergency services close to Dairy Queen Grill & Chill?
Yes, Culbertson Memorial Hospital, Schuyler County Ambulance Services, and Rushville Family Practice are located nearby, providing accessible health services.
Does Dairy Queen Grill & Chill offer special promotions or a mobile app for deals?
Yes, you can download the Dairy Queen mobile app to access exclusive deals and rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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